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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

April 02, 2018

Pleasant as always The customer service provided at Walter’s Mercedes-Benz of Riverside is never disappointing. Every single staff member I’ve come in contact with has a More

by MBCLA250Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
April 02, 2018

GLE350 After a couple of Audi’s, a Jaguar XF, a Corvette Z51 (Really fun car). I finally got a Mercedes. I love the precision manufacturing and resulting pe More

by Doc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank saved the sale. , Andrew Wagner, Frank Serraro
Apr 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Doc, congratulations on your first Mercedes! We're glad to hear that you love it as much as we do. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

April 01, 2018

Perfect Experience Our awesome experience with Walters of Riverside, is solely because of Peter Tecson; his customer service is exceptional!! He’s easy to talk to and l More

by RLJ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero
Apr 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to let us know the excellent service that Peter and Julio have provided! We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

April 01, 2018

Service was great. I had my Mercedes serviced with Brandon Monaco. I do not know anything about cars and he helped a lot to answer questions. I will continue to see him More

by L56mora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad that Brandon was able to answer your questions and provide good service! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

April 01, 2018

Great experience with the greatest salesman! I previously had a bad experience at Walters and I decided NEVER to go back. Rick Akigbe was highly recommend by a friend I trust so I gave Walters a More

by Lanie1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Ari Abdolhosseini
Apr 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

We truly appreciate that you gave us another chance and as so glad to hear that Rick was able to change your mind! We look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 31, 2018

amazing experience i came in to browse ! i was so happy and satisfied with the experience! i ended up leaving in my dream Mercedes , i got an amazing deal , thank you E More

by Abe-Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Abe, we're so glad that Eddy could help make your dream come true! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 31, 2018

Broken rear Mercedes Sprinter Era RV window I backed my Sprinter Era RV into the garage over the weekend and broke the rear door window. I called Walters and they ordered a new one. I thought t More

by EraSprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Apr 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad our team was able to take care of your Sprinter repair rapidly! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 31, 2018

Rate my experience with Walter’s service visit First reception was good, but the service rep was busy with other tasks, and his attention was spread. The work was done promptly as estimated. The co More

by GLman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave a review! We're glad to hear that the service was completed promptly. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 31, 2018

Excellent service and communication during repairs. Excellent service and communication during repairs, Pleasant, courteous, and professional staff from arrival, pickup of courtesy car, to pickup and p More

by carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to share your great experience with JR! We look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 30, 2018

Excellent experience I had a wonderful experience at Walters Mercedes today. The atmosphere was friendly and welcoming and Rene Orrellana, the salesperson was engaging and More

by Cherrycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Apr 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that Rene and our team made you feel comfortable and helped you find the right car with no pressure! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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