Walter's Mercedes-Benz of Riverside

SUV warranty work J. r. Rodriguez service rep efficiently helped me get the minor seat belt warranty issue resolved and the car detailed. I had a loaner so car could st J. r. Rodriguez service rep efficiently helped me get the minor seat belt warranty issue resolved and the car detailed. I had a loaner so car could stay a day. It made everything easy. I was treated like VIP. More

Great Service Patient, understanding, and professional I’ve been here multiple times and Adam Garcia went above and beyond with his service. For every question I ha Patient, understanding, and professional I’ve been here multiple times and Adam Garcia went above and beyond with his service. For every question I had he was ready with a quick and easy plan. There was a lot of transparency and understanding throughout the whole process. More

Fast and smooth JR was great and professional and very friendly, answered the phone line when needed. He updated me with the progress of the repair. Highly recommende JR was great and professional and very friendly, answered the phone line when needed. He updated me with the progress of the repair. Highly recommended More

Service Department Experience Brandon Monaco was my service department coordinator and my experience was wonderful. He is professional, polite and excellent at making sure the cust Brandon Monaco was my service department coordinator and my experience was wonderful. He is professional, polite and excellent at making sure the customer feels well taken care of. My car was even done ahead of schedule. Brandon kept me updated the entire time. I would recommend Brandon and Walters to anyone who is in need of service. More

They always treat me well Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! More

Excellent service and I will recommend any one to visit Walter’s Mercedes . It was a good experience and I will try to maintain to go there . service and I will recommend any one to visit Walter’s Mercedes . It was a good experience and I will try to maintain to go there . More

Service Synonymous with Mercedes Benz This is my second Walters Mercedes Benz purchase in the last year. I bought my wife one for Christmas. Now I needed one for my new consulting busine This is my second Walters Mercedes Benz purchase in the last year. I bought my wife one for Christmas. Now I needed one for my new consulting business. After the great service I received fro RENE ORELLANA the first time, I sought him out again. RENE was very helpful and eager to offer options I had not even considered. RENE helped me find the best vehicle to suit my needs. He is very personable and goes out of his way to ensure that ultimately, the customer is happy. From start to finish, I have always been treated with the service one comes to expect from Mercedes Benz. Much of that has to do with the guidance from General Manager, Ray Burke. Ray is doing an awesome job with that shop and has the crew dialed in. Congratulations Ray, on the success of your crew and the entire shop! More

Excellent customer service. Love my new car Rene Orellana, Thank you so much for helping me find the right car .You are excellent. and very knowledgeable. You addressed all my questions a Rene Orellana, Thank you so much for helping me find the right car .You are excellent. and very knowledgeable. You addressed all my questions and concerns. I look forward to more Mercedes-Benz in the future. More

A WOW Experience Its a calm quite but very professional atmosphere dealership.. People are there not just to sell the product but make you feel valuable and a proud ow Its a calm quite but very professional atmosphere dealership.. People are there not just to sell the product but make you feel valuable and a proud owner of such a high quality product..Every one has a smiley face😊 More

Routine maintenance Repair was appropriate and reasonable service car was available waiting time is minimum and less stressful and communication is prompt with Alex Ra Repair was appropriate and reasonable service car was available waiting time is minimum and less stressful and communication is prompt with Alex Ramirez and reliable.. More