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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

April 16, 2018

Great Customer Service Andrew, Raul and Andy were very helpful when I came in for two cars: a GLC and GLE. It was a unique purchase situation and they went out of their way More

by mercedesfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Andy Towns
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

We are so glad to here that Andrew, Raul, and Andy were able to go above and beyond to assist you in your car-buying experience! We hope that you are enjoying your new vehicle and that we are able to work with you again in the future. Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 16, 2018

Fantastic service from the front desk all the way to finance Great experience and very personable and friendly. Definitely recommend to others. Eddy, Filomena and Mr. Ray Burke went over and beyond my expectatio More

by giuls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5- star rating! We're so glad that Eddy, Filomena, and I were able to provide you with exceptional service throughout your entire experience! We hope to work with you again in the future! Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 16, 2018

Very easy to work with and a no pressure transaction Christian remembered me from my initial purchase of a GLS 550 and also remembered I was iffy about the all black paint but I still made the purchase. More

by mbaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Andy Towns
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Michael! We greatly appreciate your positive review and are so glad that Christian and the rest of our staff were able to provide you with such excellent service! We hope that you are enjoying your new vehicle, and we look forward to working with you again in the future! Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 15, 2018

I love Walters Mercedes I stopped in after working an 8hr shift with intentions on driving a new Mercedes Benz GLC 300 home. I wanted to try & get a deal done in as little ti More

by LmtzRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns, Bryan Fitzpatrick
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Loraine, We are so glad that you had such a great car-buying experience here at Walters Mercedes and that Raul, Bryan, and Andy were able to provide you with quick and efficient service! We appreciate your kind recommendation and we hope that your fiance enjoys your new vehicle as much as you do! Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 15, 2018

My new 2017 Mercedes-Benz 3500 Sprinter Extended If I could give Simon 100 Stars in his professionalism I would. Thank you for the great experience @ Walters Mercedes-Benz of Riverside! The first tim More

by Eds2017Sprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Edward! We are so glad that Simon was able to assist you exceptionally in your car-buying experience! We hope you and your family are enjoying your new car, and we look forward to working with you again next time! Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 15, 2018

Very Helpful! I can't say enough wonderful things about Jacqueline Nasser at Walters. She is a master of her trade. I have the utmost confidence in Jackie. I really More

by sludwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate your positive feedback and are thrilled that Jackie was able to make you feel so confident in your car-buying experience! We are so glad that you were able to find the perfect car to suit each of your needs for a good price, and we hope that you enjoy your new vehicle! Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 14, 2018

"Grateful Customer" I would like to thank my dear friend Scott Eisenberger for referring me to Bryan Fitzpatrick. Bryan, it was a pleasure doing business with you, i More

by Queenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Ayala "5 STARS", Ari Abdolhosseini, Bryan Fitzpatrick
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Denise! We appreciate your positive feedback and kind recommendation! We are pleased to hear that Raul was able to make your car-buying experience a memorable one and that he was able to make you feel so confident in your new purchase! We hope you enjoy your new vehicle. Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 13, 2018

Mr. Bryan Fitzpatrick is the reason for us to buy the car . Mr Bryan Fitzpatrick gave us excellent service. He gave us options to choose , explained all our queries , gave us space and time to think and choose More

by Regi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive recommendation! We are so glad that Bryan was so helpful and informative in your car-buying experience! We hope that you are enjoying your new vehicle! Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 12, 2018

Walters Mercedes-Benz’s Our family came in to buy a vehicle and was helped by Jacqueline Nasser.. we had a amazing experience. She was very helpful, informative and not at al More

by Tanya77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Apr 13, 2018 -

Walter's Mercedes-Benz of Riverside responded

Tanya we're happy to hear that Jackie took such great care of you and your family! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

April 12, 2018

Great Experience We had a wonder experience with Simon Green and all the staff at Walters. We had been looking for a while and had less than favorable experiences at o More

by A654321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
Apr 13, 2018 -

Walter's Mercedes-Benz of Riverside responded

We hope you're enjoying your new car! We're glad that Simon and our staff took such great care of you. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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