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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,481 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,481 reviews

June 28, 2018

Adam Garcia and staff were awesome. The Mercedes dealership in Riverside is the only local dealer that services the Mercedes RV's. We made the appointment and notified them that we woul More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Garcia
Jun 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Wanda! We're happy to hear that Adam was so helpful and accommodating, and made sure you were well informed throughout the process of servicing your vehicle. It's wonderful to know that you felt confident with his assistance, and that it was a prompt, efficient process for you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 28, 2018

Excellent knowledge of the vehicle. Extremely friendly and h Excellent knowledge of the vehicle I wish to purchase. Extremely friendly and helpful in test rides and importing information. Allowed me to test More

by Mercedes lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson
Jun 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! It's wonderful to hear that Eddy and Peter were so helpful and accommodating, and that you felt well informed and acquainted with the vehicle you were interested in. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Ray Burke - General Manager

June 27, 2018

Speedy service prior to a next day vacation. My auxiliary battery malfunction on Thursday and I was starting my vacation on Friday; I called the service department with my problem and the gave me More

by Aaron Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jun 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Aaron, Thanks so much for sharing your experience! We're so glad that we were able to take you in promptly, and that Austin and the team ensured that you and your vehicle were ready for your vacation! We hope to see you again the next time you are in need of service! Safe travels! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 27, 2018

Brandon Marco is the BEST! Brandon always took care my two MB with excellent details, and my wife and I really appreciated his services that give us peace of mind while driving More

by TuNguyen742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Brandon Monaco
Jun 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, It's a pleasure to know that Brandon managed to make you and your wife feel so confident in their services and in your automotive safety. We're so glad that you love your Mercedes, and we hope that you continue to allow us to take care of your service needs! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 27, 2018

Not Mercedes-Benz quality service I purchased my car for my B-DAY I went there knowing specifically what I wanted. Once I found the car and during the test drive I was told among many More

by Mrs.SavetheEarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix, Frank Serraro
June 26, 2018

2018 GLA250 MB My mother and I have purchased both of our cars at this dealership with Jin Lee. He was able to offer us spetacular offers that we could not refused. More

by hsiao0118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jun 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for the awesome review! We're beyond pleased to know that Jin has been so helpful in providing both you and your mother with great cars, great deals, and great experiences! We hope that you both enjoy your vehicles, and we hope to see you again in the future for your upcoming automotive needs! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 25, 2018

Great service Professional service, friendly people, everybody helps everyone, clean facility, i came right before closing time, and they still attended to my needs More

by 1957zanthony@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great that you enjoyed your entire experience- from the facility to the service that Cody and the team provided you with. We are glad that we were able to be of assistance to you, and we hope that we may continue to do so in the future! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

June 25, 2018

Excellent customer service I went to Walter's Mercedes-Benz of Riverside for gas pump issue. Brandon Monaco was my service representative. He was very friendly and professional. More

by blueniners3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great that you are so confident that you can trust Brandon to take good care of you and your vehicle! We're so glad that he was so helpful to you, and we look forward to continuing to work with you on the future! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

June 25, 2018

Maintenance Service This is to let you know that I am very satisfied with the service I received. Thanks to Alex Ramirez who is my service officer. He handled everything More

by soriano,sal1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this review. We're so glad to hear how content you were with the service that Alex provided you with! Please let us know how else we may assist you in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

June 25, 2018

Alex is very nice and knowledgeable. Alex is very nice and knowledgeable about the repairs to my S550. Always makes me feel like I am his only customer. I never feel like I am being take More

by Mellowroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this review. We're so glad that Alex always shares his expertise with you, and that you are so confident in his efforts. We hope to continue working with you in the future! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

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