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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

April 18, 2018

Ml 320 My ml 320 is now working good, thanks to jr rodriguez for doing a good job. Keep up the good work. Thank you again mb riverside. More

by Ml320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're so glad that JR was able to take good care of your ml 320 and that you're content with the results of your service visit. We hope to work with you again in the future. Please check out our Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 18, 2018

Brakes finally repaired to perfection Called Riverside Merceds because the dealership I had been working with couldn't find the problem...I was immediately given an appointment an appointm More

by Luv my Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My brake guy, Austin Schneider
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your awesome review and 5-star rating! It's so great to hear that Austin and our staff was able to offer you the information and excellent service needed to create an enjoyable experience for you! We're so glad that you are so satisfied with the results and we hope to work with you again soon. Please check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 18, 2018

service B Working with JR Rodriquez as my service advisor was a very accurate and professional experience. His information was right on and the experience was p More

by DIANE C REYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Diane, We're so glad to hear that JR was able to provide you with the expertise needed to create a positive experience for you. We hope to work with you again in the future. Please check out our Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 18, 2018

EXCELLENCE SERVICE AND CUSTOMER SUPPORT THIS IS MY WIFE FIRST MERCEDES BENZS AND WE LOVE IT. WITH THE UNBIEVABLE KNOWLEGE OF RAUL AYALA ABOUT OUR NEW GLC 300 SUV, IN 20 MIN. WE'RE ALREADY F More

by glc 300 suv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that Raul was able to share his expertise with you and your wife, and even more thrilled that you are so happy with your new Mercedes-Benz. Our customer satisfaction is always our top priority, and it's great that you had such a pleasant experience. We hope to do business with you again in the future. Please check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 18, 2018

EXCELLENT BRANDON MONACO MADE THE SERVICE VISIT SIMPLE, QUICK, AND EFFECTIVE! HIS PARTNER RIGHT NEXT TO HIM, CODY BURT WAS VERY HELPFUL AND RESPONSIVE ON THE VI More

by DANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Cody Burt
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Daniel, We're pleased to hear that Brandon and Cody created a quick, informative, and overall efficient experience for you. We hope to work with you again in the future! Please check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 17, 2018

Good people at your service! The service here is above and beyond what you normally get. Jim actually drove the car that I wanted from the dealership to my house gave me a clear More

by Khonsura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are so glad that Jin went above and beyond to assist you in your experience and that he assured that you are confident in your vehicle selection! We hope to see you again in the future! Please check us out on Twitter and Facebook for savings and updates! Regards, Ray Burke - General Manager

April 17, 2018

Cody Burt you are the best!!! Every thing was fine appreciate the customer service a 5 star plus thanks Cody and the reantal area 5 star plus fast service in all areas More

by Roberto7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Apr 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Roberto! Thank you so much for your feedback! We're glad that Cody was able to provide you with quick and excellent customer service! We hope to work with you again soon! Please check us out on Twitter and Facebook for savings and updates! Regards, Ray Burke - General Manager

April 17, 2018

Beyond expectations Re: Austin Schneider, Service Advisor: Added an accessory and corrected a minor defect in my new Mercedes at no charge & helped rectify a previou More

by raptor2176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell, Jackie Nasser, Ari Abdolhosseini, Austin Schneider
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're so glad to hear that Austin provided you with quality service and an overall positive experience. If you have any further questions or concerns, feel free to contact us. Also, check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 17, 2018

Vevy Satisfied! Very very satisfied with my purchase especially to my agent Bob Murry. I will definitely go with this dealership again. Great staff! Thanks a lot Bob! More

by Joaquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Murray, Andy Towns
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Joaquin, We're so glad that Bob and the staff created an overall pleasant experience for you, and we are even more thrilled that you're enjoying your new vehicle! We can't wait to work with you again in the future. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 17, 2018

Serxice rating Very professional! Facilities very clean. Waiting center very nice. Service was prompt. Prices are high but quality of work is excellent. Always a ni More

by MPQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate your kind review, and we're so glad that you ha an overall positive experience. Thank you for your confidence in our service! We look forward to working with you again in the future. Please check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

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