Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,261 reviews

April 20, 2018

Great customer service Mark was super helpful. When the first time the problem was not fixed, a different solution was offered and the car was brought in immediately. More

by Mmmbbb003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that Mark was of such great help to you during your visit. We hope that you will allow us to work with you again the next time your vehicle is in need of service. Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 19, 2018

Awesome Brian was very nice, he did try and sell us things he just fixed out car. We will call on him in the future for sure. More

by Derrick Mathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
Apr 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Derrick, Thank you for taking the time to leave us this 5-star rating. We're so glad to hear that you enjoyed Brian's service during your last visit. We look forward to working with you again next time. Please check out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 19, 2018

excellent service Mark Interlicchia does a terrific job of taking care of us. He managed to figure out the issue of intermittent vibration from the transmission and ge More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Richard, We're thrilled to hear that Mark took such great care of you during your last visit and that the issue with your transmission was resolved quickly and easily. We appreciate your 5-star rating, and hope to work with you again soon. Please check out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 19, 2018

Jacqueline nasser was very helpful The reson I’m giving this rating is because this is my first time buying a car and was able to get the car I saw and like in the beginning. More

by Garcia87jgjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Apr 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We just wanted to stop by to thank you for your kind rating and more so, congratulate you on your new Mercedes-Benz. It's great to hear that your experience was so quick and easy, and that Jackie helped you through the process. Please check out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 18, 2018

Great Customer Service Professional Work Alex Ramirez was very helpful from the moment I arrived until completion of the work. Kept me informed during the process. Excellent Service, will def More

by CruiserChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Chris, Thanks so much for the 5-star rating. We're so glad that Alex was so helpful throughout your whole service experience. We can't wait to see you again next time. Please check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 18, 2018

#1 Customer-Care Service! My husband and I were immediately introduced to Eddy Elsayed. He immediately asked us several questions, we test drove two cars, and out decision on More

by Skoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that Eddy was able to create a quick and hassle-free car-buying experience for you and your husband! We're pleased to know that you are content with the service provided for you. Please check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 18, 2018

500 cls Going to the dealer can be expensive, as we all know, but dealing with Brandon in the service dept. the pain wasn't so bad. lol More

by Gary Drysol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Gary, We're so glad that Brandon was able to help you make the best out of your service visit! We hope to work with you again in the future. Please check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 18, 2018

My car was taken care of My service rep is very professional and very detailed, he told me it would be approx. a hour and ahalf and it sure was the time he said. The car was More

by Roy Weymans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Roy, It's great that Mark and the staff were able to complete your service in a timely fashion, while still providing you with quality work. We're so glad you had a positive experience. We hope to work with you again soon. Please check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 18, 2018

First service. Amazing customer service. David Greene is very professional . I would highly recommend him . He explained everything very well . Very professional and More

by Raksana23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your positive recommendation! It's amazing to hear that David provided you with such great customer service. We hope to work with you again in the future. Please check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

April 18, 2018

Excellence at it’s best. Every time I bring my vehicle here. I am treated with the best customer servic. I deal with other dealerships in the area for my other vehicles and t More

by Alvarador74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We just wanted to take the time to thank you for your loyalty to our dealership. We're so glad that David and the rest of the staff help to create an enjoyable experience for you every visit. We hope to see you again soon. Please check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

...
446
...