Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,398 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,398 reviews
June 08, 2018
Awesome Dealership!! Brandon Monaco Was an absolute delight and knows his Bussiness It was absolutely the Best customer service I do recommend him highly!! Love thi Brandon Monaco Was an absolute delight and knows his Bussiness It was absolutely the Best customer service I do recommend him highly!! Love this Dealership Everyone is so knowledgeable This is my 3rd Mercedes from this Dealership!!! Awesome Thank you Walter’s More
by Sandy1220
Employees Worked With
Other Employees :
Brandon Monaco, Andrew Wagner, David Greene
June 08, 2018
Summer detailing special Austin assisted me at arrival, did all the paperwork, informed me of time of work. He informed me when complete which was right on. He was friendly an Austin assisted me at arrival, did all the paperwork, informed me of time of work. He informed me when complete which was right on. He was friendly and professional. Job done was great. More
by DanW
Employees Worked With
Austin Schneider
June 08, 2018
Standard Service It was a standard service and everything went well, as per usual. The car was taken care of, and returned very clean, and on time. It was a standard service and everything went well, as per usual. The car was taken care of, and returned very clean, and on time. More
by DVAG Maier
Employees Worked With
June 08, 2018
Oil change Adam Garcia, Get Service Adviser to work with. Had my Sprinter Serviced in the time estimated . I always enjoy having a good cup of coffee in their Adam Garcia, Get Service Adviser to work with. Had my Sprinter Serviced in the time estimated . I always enjoy having a good cup of coffee in their customer lounge. Thanks David Franco More
by RVGrandpa
Employees Worked With
Adam Garcia
June 08, 2018
Service Cody Burt is an excellent service consultant. Bob Rosas is an excellent sales associate They both exemplify what personal courteous service sh Cody Burt is an excellent service consultant. Bob Rosas is an excellent sales associate They both exemplify what personal courteous service should be and represent Walters well. More
by GM2411
Employees Worked With
Bob Rosas, Cody Burt
June 08, 2018
Very satisfy I am very pleased with the service i got. Am really satisfy with the help i got from Adam Garcia. Thank you for working with me I am very pleased with the service i got. Am really satisfy with the help i got from Adam Garcia. Thank you for working with me More
by Oscarq
Employees Worked With
Adam Garcia
June 08, 2018
Ready for Summer My GLA 250 was due for service and I was having an issue with my sun roof. I scheduled an appointment and Cody Burt was my service advisor. He made e My GLA 250 was due for service and I was having an issue with my sun roof. I scheduled an appointment and Cody Burt was my service advisor. He made everything work out seamlessly. He kept me informed regarding the repairs and made sure that I had transportation throughout the process. Now I’m ready for summer! More
by LJacks5
Employees Worked With
Cody Burt
June 08, 2018
Service Department Thanks for Alex Ramirez’s knowledge and professionalism the process was very smooth. He was also very friendly and courteous, It’s always been great d Thanks for Alex Ramirez’s knowledge and professionalism the process was very smooth. He was also very friendly and courteous, It’s always been great dealing with him. More
by Alarcon, Sylvia
Employees Worked With
June 08, 2018
Great Customer Service! Mr. JR Rodgriguez provides great customer service he was very professional he gives respect to his customers and receives respect from me a customer h Mr. JR Rodgriguez provides great customer service he was very professional he gives respect to his customers and receives respect from me a customer he is a great asset to Walter's Mercedes-Benz of Riverside. Good Job JR. !! More
by Andrew Marquez//Sandra E. Marquez
Employees Worked With
June 08, 2018
Always a pleasure Cody Burt is always extremely attentive and helpful. He ensures that all my concerns are taken care of and takes the time to understand everything I Cody Burt is always extremely attentive and helpful. He ensures that all my concerns are taken care of and takes the time to understand everything I need looked at. More
by ODPino
Employees Worked With
Cody Burt
