Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,261 reviews

April 27, 2018

Warranty work Very prompt attention and sincere concern for satisfying my every need. Personable, courteous, professional, and informed. Brian was a pleasure to wor More

by Walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Clegg
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're so pleased to hear that Brian too such good care of you during your recent visit and did what he could to accommodate each of your needs! He will be so delighted to hear about this review. Thanks! We look forward to seeing you again. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Exceeding customer expectations Walter's Mercedes Benz treated us like family and made sure we were satisfied with our new purchase. Service took great care ofbus as well. The best d More

by JENNIERF2195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser, Julio Guerrero
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jennifer, Thanks so much for your kind words! It's so important that each of our guests are provided with a smooth, comfortable, and overall great experience, so it's great to hear that this case was no different! We appreciate the review and we hope to work with you again! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Service Every service was done presently without paying a dime . They fufill their promise and give me the best service with no interruptions. Kudos to Brando More

by Youngdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for leaving us this review and 5-star rating! We're so glad that Brandon and the team could maintain your expectations! We hope that you will allow us to continue offering you the same quality experience in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

The process was very quick, easy and professional. I went to Walter’s Benz of Riverside because my transmission wasn’t downshifting correctly and then felt gutless afterwards., I went to Walter’s Be More

by CedesKuhn911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to hear that Brian took such good care of you during your recent service visit and that your issue was solved as promptly as possible! It's great that you are so confident in Walter's Mercedes-Benz, and we look forward to continuing to work with you in the future. Please let us know if you have any further questions or concerns! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Tire service Austin went an extra mile to assist me with my new phone to get started and set it so I can someone to me money to pay for the tires he was very well More

by Tessie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Tessie, We're so glad to hear that Austin was able to do what he could to help you out during your recent service visit. We strive to satisfy each of our customer's needs thoroughly. Thanks for working with us. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Tires safety most important Thought it was a pressure issue. But I had a nail with all construction. Got a whole new set of tires and out front end alignment under 2 hours and t More

by raineyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that you had such a positive experience during your recent visit, but even more so, that Austin and the team were able to diagnose and solve your issue so quickly! We appreciate the kind review and we hope that you will join us again so we may provide you with the same quality service! Thank you! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 26, 2018

Impeccable customer service Andrew Wagner makes the car buying experience easy. This is the 4th vehicle we have purchased from Andrew @ Walters Mercedes. We stopped in for a serv More

by Mrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner, Bryan Fitzpatrick
Apr 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your loyalty to Walters Mercedes and for having so much confidence in Andrew! We're so glad that he and the team have been able to provide you with service so excellent that you continue to trust us with your car-buying experiences. We appreciate you taking the time to share your feedback, and we hope that you will continue to choose Walters Mercedes-Benz of Riverside. Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke- General Manager

April 26, 2018

Very good Christian is so nice and friendly.He is good at his work. I felt so comfortable with talking about every detail with him. Also I appreciate his patien More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Christian Felix
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jenny, We agree that Christian is a great worker, so it's great to hear that he and the team took such great care of you during your recent visit. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 25, 2018

Amazing and easy experience. Our Mercedes lease was coming to an end and we decided to buy out the lease. Went to another dealership but the interest rate was super high especiall More

by HKhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Apr 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to hear that Jin was able to help you out in finding the best deal possible and accommodating your family's needs! We love to hear about our customers' positive experiences at our dealership, and Jin will be so pleased to hear of your appreciation. Thanks so much for your recommendation. We look forward to seeing you next time. Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 24, 2018

Knowledgeable Rick knew his stuff. I was comfortable purchasing from him. I will definitely stop by Walters and see him next time I need a car. More

by Glc300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Apr 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that Rick made you feel comfortable and informed during your recent car-buying visit. Thanks for taking the time to leave us this review. We look forward to working with you again in the future. Check out our Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

...
444
...