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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,398 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,398 reviews
June 09, 2018
Kind and thoughtful. Explanation benefical. Thanks Tire replacement. Short and efficient use of my time. Wait time was not too long . Business was taken care of with professionalism. All representati Tire replacement. Short and efficient use of my time. Wait time was not too long . Business was taken care of with professionalism. All representatives have been without question very courteous. More
by Sassy
Employees Worked With
Art, Brandon Monaco, Julio Guerrero
June 09, 2018
Service to address recall Brandon did a great job from start to end. Very professional and friendly service. Estimated time of service was right on. That's about it. Brandon did a great job from start to end. Very professional and friendly service. Estimated time of service was right on. That's about it. More
by DanW
Employees Worked With
Brandon Monaco
June 09, 2018
Service Professionalism was showed by Alex. He made you feel at home. Everything was explained from the on set to the finish. He even update you on what is go Professionalism was showed by Alex. He made you feel at home. Everything was explained from the on set to the finish. He even update you on what is going on. More
by Kg8g8x
Employees Worked With
June 09, 2018
Excellent It’s a pleasure coming to Walter’s. You’re always welcomed with a warm greeting, the staff is very helpful and friendly, and the service is excellent! It’s a pleasure coming to Walter’s. You’re always welcomed with a warm greeting, the staff is very helpful and friendly, and the service is excellent! More
by Eboni82
Employees Worked With
Cody Burt
June 09, 2018
Service Review Service was good, but the costs of the repairs were too costly and or too high compared to competitors. Elected to have actual repairs done elsewhere Service was good, but the costs of the repairs were too costly and or too high compared to competitors. Elected to have actual repairs done elsewhere. More
by Hi all
Employees Worked With
June 08, 2018
Honestly, Integrity and Great Service I had not planned on buying a car, let alone a Mercedes. I had been skeptical of salespersons selling luxury cars. I pictured them catering to the we I had not planned on buying a car, let alone a Mercedes. I had been skeptical of salespersons selling luxury cars. I pictured them catering to the wealthy and the selected few. However, Walters of Riverside and Jacqueline Nasser, salesperson, were wonderful. Jacqueline made me feel comfortable and made the process of buying my car a wonderful experience. I will tell friends, family members and strangers to buy their car from Walters of Riverside.. Thank You. More
by artlover
Employees Worked With
Jackie Nasser, Ari Abdolhosseini
June 08, 2018
Happy experience, would recommend to friends Christian Garcia helped me get my new Mercedes happy and easy. The overall experience is amazing. He is professional, knowledgeable, friendly and has Christian Garcia helped me get my new Mercedes happy and easy. The overall experience is amazing. He is professional, knowledgeable, friendly and has a good sense of humor. I got a good deal from this dealership too. Although it was pretty late, Christian was still very patient and made sure I was satisfied. Good person, good dealership. Would definitely recommend to my friends who need a Mercedes. More
by Ming
Employees Worked With
Ari Abdolhosseini, Christian Felix, Dina Backer
June 08, 2018
service and maintence Austin Schneider as a Walter's rep did an outstanding job. Walters has always been Top Notch! Up until now the experience was great ... if I'd known Austin Schneider as a Walter's rep did an outstanding job. Walters has always been Top Notch! Up until now the experience was great ... if I'd known you wanted to be more expansive I wouldn't have started this. More
by C.HOLIDAY
June 08, 2018
First class Everything every time I go to Walters it is first class, from service to the waiting room lobby to the friendly Staff. JR Rodriguez is awesome. Very Everything every time I go to Walters it is first class, from service to the waiting room lobby to the friendly Staff. JR Rodriguez is awesome. Very impressed Thank you, More
by Elvis
Employees Worked With
Other Employees :
The welcome staff is great, when you first pull up., Austin Schneider
June 08, 2018
100% satisfied with their services. My experience with dealing with Walter's Mercedes was exemplary!!! And David Green was always attentive to my needs and provided me with great custom My experience with dealing with Walter's Mercedes was exemplary!!! And David Green was always attentive to my needs and provided me with great customer service. They always followed up to make sure I was satisfied. I definitely recommend them! Rochelle McLachlan More
by Rochelle 123
Employees Worked With
David Greene, Wyman Apple
