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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,393 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,393 reviews

June 10, 2018

Excellent customer services zfrom Branden Monaco Excellent service from Branden Monaco at Walters’s Mecedez Service Center I am extremely satisfied with the promptness, smile, friendlyness , and ex More

by RT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to know that you are so content with Brandon's positive persona and his helpful services. We hope to continue working with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

Great Customer Service From Adam Garcia Adam Garcia is second to none at Walters Mercedes. I had my car checked out and was kept informed on its progress until it was ready to go. Adam made More

by Sprinty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so pleasant to hear that Adam took such great care of you during your recent visit. It is so important that we complete our services with great quality and in efficient time. We hope to work with you again for your future automotive needs. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

Service Brandon is kind and professional. He answers questions and completes follow ups. We look forward to working with him for all of are future service nee More

by Lisa18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Lisa, It's so nice to know that Brandon took such great care of you- even following your visit! We appreciate your kind review and 5-star rating, and we surely look forward to working with you again, as well! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

Great experience with Jin Lee This is my 6th car from Walter's Mercedes-Benz of Riverside. I am happy with the purchasing experience and would recommend them to my friends in the f More

by Shirley Omxie
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Shirley, We're so delighted to have you as a loyal customer, and we're so pleased that even after all of this time, you are still content with the service that we provide to you! We appreciate your recommendation, and we look forward to sustaining your trust! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 09, 2018

Exelent Service The excellent service, the receiving and the quick respond and follow up. Recommended the services needed I didn't mentioned and the speed of ordering More

by Samir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider, Austin Schneider
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sam, Thank you for the 5-star review. We're glad that Austin ensured that your recent service visit was so efficient and helpful. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

Jun 29, 2021 -

Samir responded

Thanks David Green for your Excellent service.

June 09, 2018

Kind and thoughtful. Explanation benefical. Thanks Tire replacement. Short and efficient use of my time. Wait time was not too long . Business was taken care of with professionalism. All representati More

by Sassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art, Brandon Monaco, Julio Guerrero
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

We strive to offer our guests only the most efficient service, so we're glad that the team provided you with an experience that was so quick and helpful. If you have any further automotive needs in the future, please do not hesitate to reach out. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 09, 2018

Service to address recall Brandon did a great job from start to end. Very professional and friendly service. Estimated time of service was right on. That's about it. More

by DanW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Dan, Thank you for the positive review. We're delighted that Brandon provided you with such great service from start to finish. We strive to ensure that each of our guests has the most efficient experiences. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 09, 2018

Service Professionalism was showed by Alex. He made you feel at home. Everything was explained from the on set to the finish. He even update you on what is go More

by Kg8g8x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so pleased to know that Alex was so attentive during your recent service visit, and that he ensured that you felt so comfortable throughout it. We hope that everything is running smoothly, and we hope to continue to take care of your service needs in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 09, 2018

Excellent It’s a pleasure coming to Walter’s. You’re always welcomed with a warm greeting, the staff is very helpful and friendly, and the service is excellent! More

by Eboni82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Eboni, It's so nice to know that our team consistently makes you feel so welcomed and confident about the services that you receive. We hope to continue to offer you exemplary service in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 09, 2018

Service Review Service was good, but the costs of the repairs were too costly and or too high compared to competitors. Elected to have actual repairs done elsewhere More

by Hi all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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