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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

May 02, 2018

The grind! Most of us truly do not look forward to the long process of purchasing a New Vehicle, much less dealing with a pushy salesperson. I am not one to tak More

by Picky Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Rene Orellana
May 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for taking the time to share your experience with us! We acknowledge that car-buying is not generally the greatest chore, but it makes us so happy to know that Renee and the team were able to provide a different type of experience with you! We pride our staff in their expertise and integrity, and it's so great that you were able to see that through your experience. We hope to see you again soon! Thanks! Please check back here for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Car service Thank you . You are very helpful. You’ve arranged fir me to be able yo pick up my car even after the dealership was closed. More

by Boyet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're just so glad that we were able to be of assistance to you! We hope everything is running smoothly! Let us know if you have any further questions or automotive needs! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Great customer service David Greene always provides great customer service every time I come in. Very professional and gets my car back to me in a timely manner. More

by JaxsonG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for being a returning customer, Jaxson. It's so great that David was able to provide you with quick and smooth service yet again! We look forward to continuing to work with you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Service satisfaction I’m very satisfied with the service rendered to my Mercedes-Benz 300C. My representative, Brandon Monaco, is very comprehensive and thoughtful. He m More

by Life123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Your satisfaction and safety are at the top of our priorities, so it is no surprise that Brandon worked to assure that those were taken great care of! We are so pleased that your experience was so positive. We hope to see you soon. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Wonderful sprinter service Walters always exceeds my expectations when it comes to there service department. From their knowledge of the brand to helping me making choices and w More

by Amy s.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Amy, Thanks so much for your kind review. We are so pleased that Adam was able to make such a positive impact on your recent visit and that you are so confident in our services! We thank you for your loyalty to Walter's Mercedes-Benz and we look forward to continuing to work with you. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

maintainence David Greene did a good job and made customer satisfied with Walter MB's service, he is also a responsibly and professional person in service team. More

by y92229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, David Greene
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating. We're so glad that David provided you with a satisfactory experience during your recent visit. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Great overall service Great Experience from start to finish. David is my advisor when I bring my e 350 in. Everything is handled at a timely manner. I’m in and out very qui More

by Ktiff350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Adam Garcia
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great that David is able to provide you with a quick and overall positive experience from the very beginning of your visit. We hope that you will continue to trust in David and Walter's Mercedes-Benz, and we hope to continue doing business with you. Thanks! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

First MB So happy to have been fortunate enough to work with Bob Murray for the lease of my first Mercedes Benz. After two Volkswagen Jettas I stepped up to a More

by sdeesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first Mercedes-Benz purchase! We are glad that we were able to help you out with your upgrade and that Bob made your experience so hassle-free! We hope to see you once your vehicle is ready for service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Great Service Cody Burt was very helpful. The service and timing were great. It is our first time used this service department, we will definitely come back and re More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your recommendation! We are so glad that you had such a quick and easy first service visit and that we were able to demonstrate our high standards to you right off the bat! Thanks so much for choosing Walter's. We look forward to seeing you soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

Purchase of our leased car The criteria of the available loans, cost of CPO service etc was not well-explained.; however, we were able to reach an agreement since we wanted to p More

by Sr golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Orellana
May 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that you were able to reach a consensus with Rene and Filomena, and that everything worked out for you in the end. We appreciate the 5-star rating! If you have any further questions or concerns, please do not hesitate to let us know. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

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