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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,390 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,390 reviews

June 19, 2018

purchasing my first car after having a company car for 27urs After having a company car for 27 years I need to purchase a car . I had no idea where to begin . A very good friend referred me to Jackie Nasser More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was so nice and friendly, Jackie Nasser
Jun 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Cindy, Thank you so much for taking the time to leave us this kind review and recommendation! We love hearing from our satisfied guests, and it means so much to know that Jackie was able to work with you to find you your dream car for such a great price! We hope that we can be of assistance to you again in the future. Please drive safe, and enjoy your new Mercedes-Benz! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 17, 2018

Great experience Very knowledgeable and friendly staff. Lot of cars in the inventory. Private room to discuss price. Very patient and spend a lot of time with custo More

by Donald121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Rene Orellana
Jun 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Donald, Our customers and their satisfaction are our #1 priority, so it's great to hear that Rene and Julio were so attentive to you and that your experience was so positive overall! We hope that you are enjoying your new vehicle! Please let us know if there is anything that we may assist you with in the future. Check us out on Twitter or Facebook for savings and updates! Regards, Ray Burke- General Manager

June 16, 2018

Routine Maintenance There were no issues to report. The customer service was great. Alex was very professional and took the time to answer my questions the best of his ab More

by Trust2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so awesome to hear that your overall experience with Alex was so positive and that he was ready and available to answer any of your questions! We hope to work with you again soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 16, 2018

Best car purchase experience we ever had We contacted Rick Akigbe our salesperson over the phone after browsing the internet and finding the car we wanted. We set an appointment for a few day More

by Emmater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Julio Guerrero
Jun 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Theron, We strive to go above and beyond to ensure that our guests' feel comfortable and at ease, so it's so great to hear that your overall experience with Rick and Julio was so hassle-free and positive overall! We hope you enjoy your new vehicle! Please let us know if there is anything else that we may assist you with in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 16, 2018

My experience was great! My experience was great starting with the first time coming to the dealership with Raul Ayala and ending with Andrew Wagner. Andrew made things extrem More

by Tammy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Andrew Wagner, Bryan Fitzpatrick
Jun 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Tammy, We're so pleased to know that the entire team was so helpful to you during your recent car-buying experience. It's great that Andrew was so communicative to you and that you ultimately got to take home such an awesome vehicle. We hope that you are enjoying it! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 16, 2018

Professional Dealership I have dealt with Walter's dealership for years. It has always been a pleasant and professional business. Mr. J.R. Rodriguez is an example of this com More

by Mr. Benitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray, Bob Rosas, Julio Guerrero
Jun 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Mr. Benitez, Thank you so much for confiding in Walter's for the past several years. We appreciate your business, and JR will be so pleased to hear of your review. We will see you again soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 15, 2018

No pressure and informative We appreciate the visit we had with Jin Lee. I liked that we were given options and time to think them over. The examples and information he provided More

by Mvalte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jun 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's always important to educate our guests on their options because we truly want to ensure that they make the right choice. We are glad that Jin did this for you. Enjoy your new vehicle, and please let us know if there is anything that we may do for you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 15, 2018

Second chance This all started with the service advisor who introduced me to Rochade And ended up trading my 220 GLA for a GLA couldn’t be any happier.I Futhermo More

by besheer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Rashad Whitlow, Austin Schneider
Jun 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so awesome that you are so content with your new vehicle! We are glad to have been able to play a part in this car-buying experience. We hope to see you again once your GLA is ready for service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 14, 2018

lease entirely over the phone the best experience ever a and i am 59 years old and have purchased or leased many new cars, better than i ever expected thanks team Andrew :) More

by denisehoogendoorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jun 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Denise, Thank you so much for sharing your kind review! It makes us so happy to know that we were able to make your recent buying visit so remarkable! Please know that we are available and eager to assist you and your future automotive needs in any way that we can! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 14, 2018

Great dealefship Great group of pros. They will try sell you what you want tather tban convincing you to buy what they have.. They are not pushy at all More

by Qwert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Jun 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, It's no doubt that our customers' satisfaction is our #1 priority above all! We are glad that your experience with Dina was so comfortable! We hope you are enjoying your new vehicle. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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