Walter's Mercedes-Benz of Riverside

Great experience at Walter's I brought my car into Walter's to diagnose and fix an issue with my car. JR Rodriguez was my service representative and he made sure everything was fi I brought my car into Walter's to diagnose and fix an issue with my car. JR Rodriguez was my service representative and he made sure everything was fixed. Everybody at Walter's was professional and extremely helpful. I highly recommend them. More

great experience Our process started out searching for a Mercedes on the internet and we were contacted by Bryan Fitzpatrick from Walter's Mercedes. He was very accomm Our process started out searching for a Mercedes on the internet and we were contacted by Bryan Fitzpatrick from Walter's Mercedes. He was very accommodating and professional and the process was very easy, it was a pleasure working with Walter's Mercedes staff and salesmen. The overall experience went smoothly because of the knowledge Bryan and Raul provided us. Great place and I would highly recommend! More

Awesome Service Department Every time I bring my car in for service I’m impressed. The courtesy and expertise are excellent but I must say Brandon Monaco went above and beyond t Every time I bring my car in for service I’m impressed. The courtesy and expertise are excellent but I must say Brandon Monaco went above and beyond to explain in detail what my car needed and kept me updated on my car’s servicing this last appointment.. He was prompt with the times he told me my car would be ready and made sure it was clean when I picked it up. It’s nice to know the servicing department is reliable. More

Great customer service Cody was very professional and friendly. I received great customer service. I will definitley be returning to have my car serviced. A job well done. Cody was very professional and friendly. I received great customer service. I will definitley be returning to have my car serviced. A job well done. More

Tire fix Bought 2 new tires for my wife's 2012 MB E350 last year. Nail in tire. Brandon Monaco was our service advisor. Friendly, very comfortable to deal with Bought 2 new tires for my wife's 2012 MB E350 last year. Nail in tire. Brandon Monaco was our service advisor. Friendly, very comfortable to deal with. Outstanding! Answered all questions, and got the car fixed and we were on our way. Always a pleasure at Walters Mercedes. More

Exceptional service from an exceptional dealer The ease of my entire process of service was truly bar none. Brian Clegg was simply masterful in his handling of all of my needs with key attention to The ease of my entire process of service was truly bar none. Brian Clegg was simply masterful in his handling of all of my needs with key attention to detail and follow up. Thank you for taking the pain out of getting car service and turning it into such a pleasure!!! More

Excellent service and I will recommend any one to visit Walter’s Mercedes . It was a good experience and I will try to maintain to go there . service and I will recommend any one to visit Walter’s Mercedes . It was a good experience and I will try to maintain to go there . More

Great Service Patient, understanding, and professional I’ve been here multiple times and Adam Garcia went above and beyond with his service. For every question I ha Patient, understanding, and professional I’ve been here multiple times and Adam Garcia went above and beyond with his service. For every question I had he was ready with a quick and easy plan. There was a lot of transparency and understanding throughout the whole process. More

Fast and smooth JR was great and professional and very friendly, answered the phone line when needed. He updated me with the progress of the repair. Highly recommende JR was great and professional and very friendly, answered the phone line when needed. He updated me with the progress of the repair. Highly recommended More

They always treat me well Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! More