Walter's Mercedes-Benz of Riverside

Mercedes expierence! From the moment we arrived to the dealership, My husband and I were greeted. Everyone was friendly and easy to talk with. Peter and Justin worked on a From the moment we arrived to the dealership, My husband and I were greeted. Everyone was friendly and easy to talk with. Peter and Justin worked on a “crazy deal”, which made it easy to say “ yes” on our new purchase. Finance Dept Julio was efficient, friendly and quick. Thank you for making us feel like family! Robert and Yolanda Pierson More

Excellent Customer Service Alex Ramirez has been my Service Advisor since I bought my GLE in 2016. He has consistently provided a high level of service for me, in a most profess Alex Ramirez has been my Service Advisor since I bought my GLE in 2016. He has consistently provided a high level of service for me, in a most professional and courteous manner. He always invites me to talk to him about any issue I need information on, and is very personable. More

Great Customer Service! My Experience at Walters of Riverside was beyond great!! I’m so happy! They were able to get me my dream car!! The whole staff are friendly and helpfu My Experience at Walters of Riverside was beyond great!! I’m so happy! They were able to get me my dream car!! The whole staff are friendly and helpful they make you feel at home. More

Great service by Mr. Cody Burt! I had a great experience dealing with Cody Burt at the service department of Walter’s Mercedes! Very honest, easy to deal with and the first time I’ve I had a great experience dealing with Cody Burt at the service department of Walter’s Mercedes! Very honest, easy to deal with and the first time I’ve taken my car to a dealer without getting hassled to do a bunsh of repairs that I don’t need. Job was done well and in timely manner! Thank you Cody! Mina T. More

Service on Vehicle Overall, the service done on my vehicle was good. And my service rep, Alex Ramirez gave me great customer service. I look forward to my next visit. Overall, the service done on my vehicle was good. And my service rep, Alex Ramirez gave me great customer service. I look forward to my next visit. More

Great customer service Gary is one of the most outstanding and trustworthy person that I have met in the Car business, no hidden fees or lies , everything up front Gary is one of the most outstanding and trustworthy person that I have met in the Car business, no hidden fees or lies , everything up front More

Adam Garcia and staff were awesome. The Mercedes dealership in Riverside is the only local dealer that services the Mercedes RV's. We made the appointment and notified them that we woul The Mercedes dealership in Riverside is the only local dealer that services the Mercedes RV's. We made the appointment and notified them that we would have to wait for the repairs. Adam made certain that it went into the shop promptly, the work was done and thoroughly explained what was warrenty and what wasn't. Excellent Service Adam Garcia made our experience awesome! More

Excellent knowledge of the vehicle. Extremely friendly and h Excellent knowledge of the vehicle I wish to purchase. Extremely friendly and helpful in test rides and importing information. Allowed me to test Excellent knowledge of the vehicle I wish to purchase. Extremely friendly and helpful in test rides and importing information. Allowed me to test drive a vehicle over night before I bought it. Very helpful and friendly. More

Speedy service prior to a next day vacation. My auxiliary battery malfunction on Thursday and I was starting my vacation on Friday; I called the service department with my problem and the gave me My auxiliary battery malfunction on Thursday and I was starting my vacation on Friday; I called the service department with my problem and the gave me an appointment immediately. Battery was replaced and I started my vacation without a hitch. More