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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

May 22, 2018

Top Marks Dealer and Salesman From my arrival all the way through to my lease, this dealership walked me through the whole process flawlessly. I felt really taken care of which en More

by mlfiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
May 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for this awesome review! It makes us so happy to know that Bob really listened to your preferences and needs in attempts to help you find the perfect vehicle for you! We're so thrilled that you love your new Mercedes! Please let us know if there is anything else we may assist you with in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 22, 2018

Service When I took my car in for service with Austin Schneider, everything went perfectly. From being greeted at the curb to Austin handling the service. My More

by slindeburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
May 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's awesome to hear that Austin took such great care of you during your recent service visit- from start to finish! We're so glad that your experience was so quick and efficient! We hope to see you again in the future for your next automotive needs! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 21, 2018

Great service I really enjoyed my purchase experience at Walters. The experience was non stressful and non pressured. My decision was based on the professionalism a More

by Lisa18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Matthew Minke
May 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Lisa, Thank you so much for your kind words. It means so much to know that the overall experience that Matt and Julio provided you with was so extraordinary. It's awesome that you could tell that he was truly trying to accommodate to each of your needs and preferences. Please let us know if there is anything we can do for you in the future. Check back here for savings and updates! Regards, Ray Burke - General Manager

May 21, 2018

Purchase Exceptional service and information provided by Mr Gene Russell. Felt very welcome . I would recommend Walters Mercedes to anyone interested in that m More

by MBSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini
May 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to leave us this kind recommendation! It makes us so happy to hear that Gene and Ari took such great care of you and ensured that your visit was so comfortable! Let us know if there is anything else we can do for you in the future! Check back here for savings and updates! Regards, Ray Burke - General Manager

May 21, 2018

The team is wonderful The team at Walters Mercedes of Riverside worked well to accommodate my needs. They immediately attended me even though i arrive early for my appoin More

by tictoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in finance , Bob Murray
May 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave this kind review! We're so glad that Bob and the team were able to cater to your needs, while making sure that your process was so smooth and informative! We hope to see you again next time for your automotive needs. Check back here for savings and updates! Regards, Ray Burke - General Manager

May 21, 2018

Amazing Jaqueline Nasser is truly outstanding. She genuinely cares about her customers and will go above and beyond to ensure you are always completely satis More

by jconner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
May 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation! Jackie is definitely a highly reputable worker, so it is awesome to hear that she left another customer satisfied! Congratulations on your new vehicle! We hope you are enjoying it! Check back here for savings and updates! Regards, Ray Burke - General Manager

May 20, 2018

Loved Gary!!! Loved our experience and Gary was definitely someone I plan on recommending to friends,family and co workers he was straight to the point no xxxxxxxx More

by Oscar Magana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
May 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Oscar, We appreciate you taking the time to leave us this kind review, and we can't wait to tell Gary all about it! It makes us so happy to know that your experience with Gary was so extraordinary! We are so pleased that you are loving your new vehicle! Please let us know if there is anything else we can do for you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

May 20, 2018

It was painless and very pleasant. Richard Akigbe assisted us through the process without pushing or over selling. He was meticulous in explaining every feature of the vehicle. He made More

by Jfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Ari Abdolhosseini
May 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this kind review! It is such a pleasure to hear that Rick provided you with such a unique and detailed experience! We're so glad that he made sure that you were informed of your purchase, and we hope that you found just what you were looking for! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

May 20, 2018

Mercedes Sprinter Crew Gordon Lai did an awesome job in my purchase of the Sprinter. They were able to make purchase happen to my satisfaction. And also discuss the operatio More

by Sprinterpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Thackeray
May 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

It makes us so happy to hear that you are so satisfied with your experience with Gordon, Glen, and Tony! We hope that you are utilizing all of the features that Gordon introduced you to! Let us know if there is anything else we can do for you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

May 19, 2018

Dealership I went to dealership for maintenance ofmy old glc 300 2017 and ended up buying a new 2018 , rene is very accommodating unlike what have expeirenced More

by mercedez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Rene Orellana
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