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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

May 28, 2018

The best When I went in, Peter Tecson greeted me right away gave me a really good vibe right off the back. was straight forward but said don’t worry I will h More

by Alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Thackeray, Peter Tecson
May 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Alicia, It's so nice to hear that Peter was so helpful and devoted to making sure that you would find the perfect car for you! We are so glad that you were able to find it, and that you are so content with your purchase! We hope to see you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 28, 2018

I will be coming back to Walter Mercedes I came down to visit from Los Angeles and this dealership was not like the others it felt like they were on my side the whole time it was a smooth pro More

by Chefrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Orellana
May 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for going the extra mile to work with us at Walter's Mercedes-Benz! We're so glad that your experience was so hassle-free and different from the rest, and that Rene and Filomena were able to earn your trust in our dealership! We can't wait to work with you again next time! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 28, 2018

Excellent experience with eddy alsayed I was shopping for Mercedes suv and I went to Mercedes dealership in riverside and I had wonderful experience. It was Eddie alsayed who helped me out More

by Hanud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you choosing Walter's to take care of your automotive needs, and we're so glad that Eddie ensured that your experience was so smooth, informative, and hassle-free! Thank you for your recommendation! We hope you enjoy your new vehicle. Please don't hesitate to reach out if you have any further questions or concerns! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 26, 2018

Excellent Sales and customer service I personally chose Jacqueline Nasser as my sales person because I wanted a woman’s touch. She listened to every thing I had to say, she was very kno More

by Loribel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
May 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Loribel, It's so awesome that Jacqueline's service lived up to your expectations, and that she helped you to bring home a great car! It makes us so happy to know that you were so satisfied with your visit! If there is anything else that we may do for you in the future, please let us know! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 25, 2018

Another Fantastic Experience at Walter’s! Jin Lee has once again provided an incredible experience at Walter’s. My wife, my son, and friends all have depended on Jin to place us in the perfect More

by Mercedesguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
May 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great that you are so confident in Jin and the services that he provides, and we know that he will be so pleased to hear of your kind words, as well! We are so glad that he consistently offers you exceptional and fully attentive service- even after your purchases. If you have any further questions or concerns, please do not hesitate to reach out! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 25, 2018

AMAZING Thanks to Andrew Wagner, I was able to get the car of my dreams! He was tremendously helpful and very patient. He made sure the process went smoothly! More

by Jen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
May 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jen, Thank you so much for this awesome review. We are so glad that Andrew provided you with such extraordinary service, and that you were able to leave with your dream car! There's not much like hearing from our happy customers! Please let us know if there is anything else that we may assist you with in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 24, 2018

Good workmanship, take care customers. Adam Garcia knows wel Thank you. I highly recomend Adam Garcia, he knows very well his job. And he knows very well mercideses- Benz sprint. Adam Garcia, he knows how to t More

by Sasoon123
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, Thank you so much for your recommendation. We're so pleased that he was able to share his expertise with you and provide you with an excellent experience overall. We hope that you will continue to trust Adam and the team with your future automotive service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 24, 2018

"Our sprinter van" We were looking for a sprinter passenger van (which is pretty much impossible to find), but we found a cargo van in the right color but had to be conv More

by Sprinterpal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray
May 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your confidence in Glen, Isaid, and in our dealership! It means so much to know that you chose to return to us for another car purchase, and that the services that you received made your visit so quick and hassle free. Please let us know if there is anything else we may assist you with in the future! Hi Vera, Thank you for your kind review! We're so pleased that Stacy was able to make your first service experience with us such a pleasant one. Please let us know if there is any further assistance that we may offer you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 22, 2018

Professional and personable Peter Tecson made me feel comfortable and unpressured in the car buying process. I immediately connected with him on a personal level as we both were More

by Major 04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
May 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this review! It makes us so delighted to know that you are so confident in Peter's services, and that he has consistently been so helpful to you throughout the course of your past couple of visits! Please do not hesitate to reach out whenever you have any further questions or concerns! Enjoy your E300. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 22, 2018

Best car salesmen Rick Akigbe I went in to purchase my first Mercedes Benz and was approached by Rick Akigbe a salesman at Walters Mercedes Benz and he was very helpful in finding More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
May 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Kris, It makes us so glad to hear that the service that Rick provided you with an experience that was so worthy of your recommendation! We're thrilled that you love your new Mercedes! We hope that you are utilizing all of its awesome features that he showed you during your visit! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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