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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

May 31, 2018

Awesome service JR Rodriguez helped me out on a few questions I had on my new purchase, as Iam new to the Mercedes family I had a ton of questions and he was awesome More

by DeniseSs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Denise, It's a pleasure to know that JR was so helpful and informative during your recent visit! We hope you enjoy your first Mercedes-Benz! Please feel free to let us know if you have any further questions or concerns. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 30, 2018

What a pleasant car buying experience ! Just became a member of the mercede family. Peter Tucson provided me great tutorial of the car, and assisted me transferring items from my trade in vi More

by Oliver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene, Peter Tecson
May 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Oliver, It means so much to hear that you had such a truly pleasant experience with us during your recent visit. We're so delighted to hear that Peter was so attentive and that he was fully devoted to easing the buying process for you. We hope that you love your Mercedes, and we welcome you to join us again once it is ready for service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 30, 2018

Great Service Had another great service visit. I was Out in under 1 hour. I will be back next year. Thank you David until next years service More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so pleased to hear that your recent service visit was so quick and efficient! We appreciate you taking the time to leave us this review, and we look forward to assisting you again next time! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 30, 2018

Great! Bryan Fitzpatrick at Walter's Mercedes was great! He made the process so smooth and pleasant. Three years ago we worked with Andrew Wagner and the e More

by Demetris T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Andrew Wagner, Bryan Fitzpatrick
May 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Demetris, We appreciate you being a returning customer, and we're so delighted to hear that you have had positive experiences with Bryan, Andrew, and Ari! We hope that you are enjoying your new vehicle, and we hope that you continue to confide in us for your automotive needs. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 30, 2018

Great Service I got my 3rd new leasing car at Walter's Mercedes-Benz and the pricing on memorial weekend is aggressive but Bryan Fitzpatric, Andrew Wagner,Christian More

by ywwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Christian Felix, Bryan Fitzpatrick
May 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you being a returning customer and trusting in Walter's to tend to your leasing needs once again. It's so great that Bryan, Andrew, Christian, and Raul did their best to accommodate you and ensure that you left satisfied. We're so glad that you are so confident in them and their work, and we hope to see you again for lease #4! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 30, 2018

Service with Alex Ramirez Recently I took my CLS 550 to Walters. Alex, my adviser was excellent as always. Very attentive to all the details, very knowledgeable, very professio More

by gloria griffis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Gloria, Thank you so much for taking the time to leave this kind feedback for Alex. We're so glad that he provided you with such a remarkable experience and it's so nice to know that you are appreciative of him and confident in his efforts! If there is anything else that Alex or the team may assist you with in the future, please do not hesitate to contact us! We would love to help. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 29, 2018

Hassle free Very satisfied with the purchase. Bryan Fitzpatrick was easy to deal with. Every body at the dealership were very friendly. The best experience I had More

by Rockyglc300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Christian Felix, Andy Towns, Bryan Fitzpatrick
May 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's such a pleasure to hear that you had such an extraordinarily pleasant car-buying experience with us during your recent visit! It's so nice to know that the team offered you such great service! We hope that you are enjoying your new car, and if you have any questions or concerns, please do not hesitate to ask! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 29, 2018

Great customer service and experience!!! If my husband and I could rate more than 5 stars, I'd do it in a heartbeat! Besides the quick and friendly customer service on a busy Saturday, Gary w More

by justinacorona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
May 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Nam and Justina, Thank you so much for your kind rating! It makes us so happy to know that Gary was able to provide you with such a smooth and hassle-free visit! We appreciate your recommendation, and we hope that you are enjoying your new vehicle! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 29, 2018

This is the dealer to see! Fantastic & knowledgeable professionals who provide the answers and the details to all your questions. Andrew Wagner was great and provided the time More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, Julio Guerrero, Andrew Wagner, Bryan Fitzpatrick
May 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Nick, Thank you so much for your feedback! It's great that Andrew and the rest of the team have been of such great assistance to you, and we appreciate that you are so confident in our services! We hope that you are enjoying your new vehicle. Please let us know if there is anything that we may do for you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 28, 2018

FABULOUS! Christian Garcia took care of me from the moment I drove on the lot, until I drove off the lot in my new car. He even stayed late to ensure I had ever More

by QBP2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
May 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this review! We're so glad that Christian was so helpful and attentive to you from start to finish! We appreciate your recommendation, and we will be sure to pass your kind words on to Christian. We know he will be so pleased to hear them! Enjoy your new vehicle! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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