Walter's Mercedes-Benz of Riverside

Great job as usual. Our Sprinter need to be smogged. I called and got an appointment right away. The service was prompt and everything was checked out properly. I always Our Sprinter need to be smogged. I called and got an appointment right away. The service was prompt and everything was checked out properly. I always leave knowing that the vehicle is safe. More

Satisfied Customer Walters is an honest reputable dealer. We have bought 3 cars from them & all the experience have been hassle free. 🚙 I would recommend Walters to oth Walters is an honest reputable dealer. We have bought 3 cars from them & all the experience have been hassle free. 🚙 I would recommend Walters to others. More

Very Helpful Rick Akigbe was very nice and professional while helping us buy our new car. He helped us find the car we wanted and got us a fair deal on it. Rick Akigbe was very nice and professional while helping us buy our new car. He helped us find the car we wanted and got us a fair deal on it. More

J.R Rodriguez I've been a customer at Walter's Mercedes Benz of Riverside for over 15 years and have always been treated with respect. J.R Rodriguez has been my se I've been a customer at Walter's Mercedes Benz of Riverside for over 15 years and have always been treated with respect. J.R Rodriguez has been my service advisor for about 10 years and is always ready to help in any way possible. More

Best car lease experience of my life Bryan, Andrew and Raul went out of their way to make sure i was happy with my new Mercedes-Benz GLA 250 lease. I sent them 100 questions through text Bryan, Andrew and Raul went out of their way to make sure i was happy with my new Mercedes-Benz GLA 250 lease. I sent them 100 questions through text messages before making sure I wanted to drive from LA to Riverside and they very patiently answered every single one of them. I was totally worth taking the extra time to drive to Walter’s from LA. I got a GREAT deal on my lease. Later, I found out a friend of mine also lease a Mercedes-Benz the same week as i did and she didn’t get a deal as good as mine. A+++ I will be back for my next car for sure! More

Quality service As soon as I walked on the lot of Walters Mercedes Benz of Riverside There was no pressure. Sales associate Matt Minkie asked me if I needed direct As soon as I walked on the lot of Walters Mercedes Benz of Riverside There was no pressure. Sales associate Matt Minkie asked me if I needed directions to the service department.. I told him I was interested a new vehicle. Matt and the whole team at Walters Mercedes Benz Riverside were wonderful throughout the whole process. Friendly, caring and had a true desire to get me into the vehicle I truly would be happy driving. Matt his manager the finance officer and the general manager along with all associates and service personnel II met made me feel that I was joining Walter’s MB family.. I want to thank everyone at Walters for giving me a wonderful buying experience. Keith F. More

Great experience, pain free! I bought the car of my preference. The Sales Agent, Christian Garcia, who was helping me did an awesome job. His approach to customer service was deli I bought the car of my preference. The Sales Agent, Christian Garcia, who was helping me did an awesome job. His approach to customer service was delivered in a professional and friendly way. Go Christian! More

Exceptional service I’ve been taking my car to Walter’s Mercedes since 2014. I always receive great service. I also feel that service department is honest. They do not tr I’ve been taking my car to Walter’s Mercedes since 2014. I always receive great service. I also feel that service department is honest. They do not try to push unnecessary repairs. They are also fast when servicing my car(s). More

My First Mercedes Benz! This was my first experience going in to a Mercedes dealership and I have to say I was very impressed! From when I first emailed them to talking on th This was my first experience going in to a Mercedes dealership and I have to say I was very impressed! From when I first emailed them to talking on the telephone I was treated with respect and courtesy. When I got there their level of customer service was top notch . I got the pleasure of working with Andrew Wagner and Raul Ayala. They both went out of their way to make me and my wife feel at home and both worked very hard to make sure every aspect of our experience a positive one. The numbers we went over on the telephone were the numbers that were presented to me when sitting in the office . I appreciate that because I drove 1 hr to get there and I wasn’t interested in playing any games! It was worth it . The finance and signing was also easy and friendly. I would highly recommend working with them to anyone thinking of getting into a new Mercedes And wants an easy experience... Thanks again More

Happy Customer My service person was Austin Schneider and he was great. I asked for a discount and he was able to bless me with one. With a Mercedes all the costs co My service person was Austin Schneider and he was great. I asked for a discount and he was able to bless me with one. With a Mercedes all the costs count. Also, having the loaner car really made it a stress free situation. My husband said whoever worked on my car was a good mechanic because of the work he did as opposed to the work he could've said "I needed" if you catch my drift. I didn't feel taken advantage of at all. I felt like I'm the one that came out on top and I DEFINITELY don't always feel like that when leaving any auto shop. Also, right before I left I noticed there was dust that settled on my car since they washed it the day before and (I can't remember his name) went and got cleaner and washed off my windows for me right there. So thank you Walter's Mercedes & Austin Schneider! ? More