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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,389 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,389 reviews

July 07, 2018

Service visit Brian clegg was awesome. He made sure my experience there was without problems. Went above and beyond for me and recommend this service agent for y More

by Brett18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Brett, It's great to hear that Brian ensured that your recent service visit was so smooth! We appreciate your kind recommendation, and we hope that you will continue to confide in us to care for your automotive needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Satisfactory! I I love getting my car serviced at Walter's, Riverside. Aside from doing an excellent job servicing my car, the staff are extremely friendly most parti More

by Victoria Lesser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jin Lee
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Victoria! It's so wonderful to know that you are so confident in Walter's Riverside and the service that Brandon and the team provide you with! We're so glad to know that they have ensured that your experiences have been so top-notch- from the quality of work to the time taken! We hope that we are able to continue working with you for years to come! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

CODY BURT IS AWESOME I’ve had such a great experience that this is my second review! First was on yelp. Cody Burt was seriously the best and most kind service provider. My More

by Sckneifl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I knew her name but the young girl who works the service loaner desk was so sweet & very accommodating! , Cody Burt
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for another kind review! It makes us so happy to know that Cody has provided you with service that you are so satisfied with, and that your overall experience was so thoroughly pleasant! We appreciate your recommendation, and we hope to continue to impress you with our assistance in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Great work Very satisfied with the work done on my vehicle it runs very good and the service representative was very kind and helpful he answered all my questio More

by LouiseT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Louise! Thank you so much for your review! We're so pleased that you are so satisfied with your recent visit and the assistance that Brian provided you! We hope to work with you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Professional technician Mr. Alex Ramirez was a very professional technician, yet the problem wasn't resolved. But not from Alex trying. He was very friendly and professional More

by Shelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the feedback and letting us know. I’ll get with Alex and see what is going on. Either myself or Alex we’ll reach out to make sure we get this resolved for you right away. Mark Interlicchia Service Manager Walter’s Mercedes-Benz of Riverside 951-688-3332

July 07, 2018

Was greeted as I stepped out of my vehicle Was super impressed that I didn’t have to wander around looking for help. The greeting quickly is very important to me. Christian Garcia was spot on! More

by Debera
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Debera! Thank you for sharing this great feedback! It is such a pleasure to know that Christian offered you such attentive and helpful assistance from start to finish! We are so glad that he and Julio helped you to take home a vehicle that you love! We hope that you will confide in us to assist you with your automotive needs again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Cody Burt is a great service adviser Recenty, we brought our 230C in for service and some repairs. Cody did an excellent job of letting us know the progress of the work and took care of m More

by wuriephoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! We're so glad that you are so content with Cody and the service that he provided you with! It's so great that he was so informative and thorough throughout your entire experience. We hope to work with you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

We had a great experience and were treated well. Initially, we were helped by Gene Russell who was great. We returned a month later and Gary Kunzman helped and was patient and very professional, grea More

by Car123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman, Gene Russell
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We're so pleased to know that you are so content with the service that both Gene and Gary provided you with, and that we were able to find you the perfect vehicle! Enjoy your new C300, and please let us know if there is anything we may assist you with in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 06, 2018

My first Mercedes experience Excellent service throughout the whole process. I highly recommend this dealership. They quoted me a price of what I was happy with and was the same u More

by Calvin143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Calvin! Thank you for your kind review and recommendation! We are so pleased that you are so happy with your recent visit and so glad that we were able to help you take home your new vehicle for a good deal! We look forward to working with you again for your next purchase! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 06, 2018

Sales Man Rick Akigbe was great, I got the car I wanted. Great Customer Service, everybody were very nice. Rick did and excellence job of explaining the details about the Car. What I like about Rick he sai More

by Kscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Andy Towns, Matthew Minke
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

We aim to provide our guests with the exact service that they need to reach their full satisfaction and find the perfect vehicle for them! We're so glad that the team was able to offer you such helpful and informative assistance! We hope that we may be able to assist you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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