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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,389 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,389 reviews

July 14, 2018

Excellence with a professional service and smiles. I came in to service one Benz and left buying a two seater Benz. All because of a kind, caring, no pressure salesman Gary Gunzman. More

by Dr. Yolie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Gary Kunzman
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Dr. Smith, Congratulations on your new vehicle! It's so awesome that we were able to help you with both your service and car-buying needs! We hope that you are enjoying your new Mercedes-Benz, and we hope to continue working with you to service both of your awesome vehicles! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 14, 2018

Excellent experience with an excellent deal Gary is an amazing person and made our experience of buying a car feel like home. He is very honest and straight forward. Completely satisfied! More

by Bhupinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Gary Kunzman
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so pleased that you are so content with Gary and his assistance during your recent buying experience! We hope that you enjoy your new vehicle, and we hope to see you again once it is ready for its first service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 14, 2018

Our buying experience Our experience with Rashad on our new purchase was seamless and pressure free. It was a pleasure to work with him and Walter's Mercedes-Benz. This was More

by WillnotBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Will, Thank you for sharing this great review! We're delighted that we have been able to provide you with such an extraordinary buying experience, and equally, that you are so content with your new vehicle. We appreciate your recommendation, and we hope to see you again when your vehicle is ready for service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 13, 2018

Excellent Wonderful service, I was there for recall and regular maitanance . They gave me Uber service so I don’t need to wait .?Alex Ramirez was great , friend More

by Sammy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sammy, We're pleased to hear that Alex took such great care of you and your vehicle! We hope that everything is running smoothly, and we hope to see you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 13, 2018

Great I was helped by everyone and the process was rather quickly. Everyone made it easy and I appreciate all they did. I am enjoying my new car More

by Bd102097
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so awesome to hear that your recent buying experience was so smooth and efficient, and that you are so happy with your new vehicle! We're so glad that Raul and Bryan could be of assistance to you! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 13, 2018

Above and beyond customer service The staff at this dealership goes above and beyond with customer service. Came in with check engine light on. Brandon Monaco answered my many questi More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Liz, Thank you for taking the time to leave Brandon this recommendation! It's so great that he was so informative and that he ensured that you felt so confident in the service that you received, and we can't wait to work with you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 13, 2018

Rasing the BAR on car buying in Southern California! Buying a Mercedes-Benz, especially your first, is a special event and the trifecta of Bryan F, Andy T, and Raul Ayala delivered beyond all expectation More

by happybenzdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns, Bryan Fitzpatrick
Jul 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this awesome review! It's truly a joy to know that Bryan, Andy, and Raul provided you with an experience that was so remarkable in every aspect! We're so glad that they were so accommodating, thorough, and informative, and we hope that your recent visit with them has resulted in the gain of a new lifelong customer. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 11, 2018

Awesome, Amazing, Wonderful Experience I give this dealership and Sales Consultant Gary Kunzman two thumbs up and 5 stars. I'm officially a lifetime Mercedes - Benz customer, to include thi More

by LaTrecia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Jul 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi LaTrecia! Thank you so much for taking the time to leave us this very kind review! It's so wonderful that Gary provided you with a remarkable experience that you feel so confident and content with! We feel so fortunate to have been able to gain you as a lifelong customer, and we can't wait to continue to work with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 08, 2018

Excellent customer service Always takes time to acknowledge, treats us with respect, courteous, friendly and kind. Ask questions and answers all questions without hesitation. Kn More

by Gdgiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for this kind review! it's so great that you are so confident in Cody and the team, and it means so much to know that you find our assistance to be so helpful! We look forward to continuing to assist you with all of your automotive needs and providing you with quality experiences time after time! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

July 08, 2018

Excellent customer service all around! Eddy provided great customer service from the moment we walked in. He is not pushy at all and tries to work around our budget. We will definitely be c More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Kelly! It's such a joy to hear that Eddy was so accommodating and determined to help you find your perfect vehicle! We hope that you are enjoying it, and we can't wait to assist you with your future automotive needs! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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