Walter's Mercedes-Benz of Riverside

Courteous and great customer care. This is the second time we’ve worked with Jin and it was a pleasurable experience because he explained everything about the options and did not go bac This is the second time we’ve worked with Jin and it was a pleasurable experience because he explained everything about the options and did not go back and forth into the manager’s room for the deal. Finally he gave me the deal that I asked for lower than the MSRP. The trade in was done in a short period. He took care of our belongings which we forgot to take out from the previous car and dropped off at our house on his way back home. He shows great customer care for all your needs and he will answer the phone although he’s not working at the office. I highly recommend Jin for the excellence of service More

Walter’s Mercedes is the pkace to go I love Walter’s Mercedes for their honest service and their staff specially Cody who is my service advisor. He explains everything so well and is very I love Walter’s Mercedes for their honest service and their staff specially Cody who is my service advisor. He explains everything so well and is very professional. Kerp up the great service. Thank you! More

Tire service Austin went an extra mile to assist me with my new phone to get started and set it so I can someone to me money to pay for the tires he was very well Austin went an extra mile to assist me with my new phone to get started and set it so I can someone to me money to pay for the tires he was very well appreciated thank you very much More

Tires safety most important Thought it was a pressure issue. But I had a nail with all construction. Got a whole new set of tires and out front end alignment under 2 hours and t Thought it was a pressure issue. But I had a nail with all construction. Got a whole new set of tires and out front end alignment under 2 hours and this was a walk in. And my car was of course washed and cleaned inside and out. Austin Schneider is my Mercedes advocate with the service guys. He directs the work to the correct person and the work is done to perfection. If I ever have any problems he makes sure to take care of any of even the smallest detail! I am so impressed by this dealership and Mr Schneider. Bravo More

Best service in town Austin Schneider, great customer service. Always willing to help and keeping me updated on service issues. Austin has been my advisor for past visits Austin Schneider, great customer service. Always willing to help and keeping me updated on service issues. Austin has been my advisor for past visits. I still can’t say how happy I am when I come in for my service Austin smiles and greets you with respect. More

Service Every service was done presently without paying a dime . They fufill their promise and give me the best service with no interruptions. Kudos to Brando Every service was done presently without paying a dime . They fufill their promise and give me the best service with no interruptions. Kudos to Brandon Monaco More

Service Visit Walters Mercedes-Benz Service Advisor J R Rodriguez Excellent customer service regarding vehicle needs all done with immediate patience and car Walters Mercedes-Benz Service Advisor J R Rodriguez Excellent customer service regarding vehicle needs all done with immediate patience and care. Auto received a full detail that was immaculate for what was completed that day. Excellent! More

Exceeding customer expectations Walter's Mercedes Benz treated us like family and made sure we were satisfied with our new purchase. Service took great care ofbus as well. The best d Walter's Mercedes Benz treated us like family and made sure we were satisfied with our new purchase. Service took great care ofbus as well. The best dealership I've been to in years. THANK YOU WALTER'S MERCEDES BENZ More

Warranty work Very prompt attention and sincere concern for satisfying my every need. Personable, courteous, professional, and informed. Brian was a pleasure to wor Very prompt attention and sincere concern for satisfying my every need. Personable, courteous, professional, and informed. Brian was a pleasure to work with. I will be glad to return for any future repairs. More

Service for my Benz 40,000 B service Cody Burt was my service tech for my service at 40,000 B service. My service as always had gone well. Cody kept me well aware of what was happening at Cody Burt was my service tech for my service at 40,000 B service. My service as always had gone well. Cody kept me well aware of what was happening at all times. I received a car to run errands, and upon my return my car was ready to go. Walters Mercedes has Ben the only technicians underneath my hood. And I'm always thankful for their input as to what my needs are for my vehicle. I will continue to receive service from Walters and their fine staff. More