Walter's Mercedes-Benz of Riverside

Service Department Thanks for Alex Ramirez’s knowledge and professionalism the process was very smooth. He was also very friendly and courteous, It’s always been great d Thanks for Alex Ramirez’s knowledge and professionalism the process was very smooth. He was also very friendly and courteous, It’s always been great dealing with him. More

Great Customer Service! Mr. JR Rodgriguez provides great customer service he was very professional he gives respect to his customers and receives respect from me a customer h Mr. JR Rodgriguez provides great customer service he was very professional he gives respect to his customers and receives respect from me a customer he is a great asset to Walter's Mercedes-Benz of Riverside. Good Job JR. !! More

Always a pleasure Cody Burt is always extremely attentive and helpful. He ensures that all my concerns are taken care of and takes the time to understand everything I Cody Burt is always extremely attentive and helpful. He ensures that all my concerns are taken care of and takes the time to understand everything I need looked at. More

Customer Service This was a customer service visit from beginning to end. I received helpful text messages to set my initial appointment, I was given the opportunity t This was a customer service visit from beginning to end. I received helpful text messages to set my initial appointment, I was given the opportunity to see several vehicles, and my salesperson Bob Murray was helpful every step of the way. I felt no pressure, just excellent customer service! I will definitely go back, and I definitely will recommend Walter’s to my friends and family. This was my first Mercedes buying experience, but I don’t think it will be my last. More

Very easy to do business with!!! This was a very pleasurable experience - no hassle - no pressure - no strong arm tactics . Ray Burke sales manager the ultimate manager very involved This was a very pleasurable experience - no hassle - no pressure - no strong arm tactics . Ray Burke sales manager the ultimate manager very involved . Rashad Whitlow salesman very polished, professional and most of all very helpful in the decision process . Andy Towns was a excellent in walking us through the finance maze and making the buying expierience pleasurable. The overall expierience was A+++++ !!! More

Consistently reliable and very good. The service department is very good delivering excellent service. JR Rodriguez proved to be an excellent service advisor for many years.He is respons The service department is very good delivering excellent service. JR Rodriguez proved to be an excellent service advisor for many years.He is responsible,resourceful and delivers very good care of the cars.He also reports promptly the progress of the work. More

Excellent Service, friendly & very helpful I gave 5 stars as my rating because walter mercedez benz sales men or employees are very professional, very helpful and friendly. They find ways to gi I gave 5 stars as my rating because walter mercedez benz sales men or employees are very professional, very helpful and friendly. They find ways to give you the better deal and give you a lot of information about the vehicles that you are interested on. I would absolutely recomment this dealership to visit if you are looking for vehicle or vehicles :) More

Go the extra mile Alex Ramirez go the extra mile to ensure customer's satisfaction, I can trust his recommendations unlike some service providers in the past, they make Alex Ramirez go the extra mile to ensure customer's satisfaction, I can trust his recommendations unlike some service providers in the past, they make you feel like you've been robbed. More

David was absolutely wonderful! I will be coming back. thank you so much for everything. I will tell my friends. thank you for going above and beyond. thank you again I will be coming back. thank you so much for everything. I will tell my friends. thank you for going above and beyond. thank you again More

Outstanding in all aspects I brought my car in for a recall issue. Austin Schneider was my service agent. I could not have been more pleased. He was very professional , knowledg I brought my car in for a recall issue. Austin Schneider was my service agent. I could not have been more pleased. He was very professional , knowledgeable and took care of not only the recall issue but took care of another warrant problem. Highly recommended. More