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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

June 08, 2018

service and maintence Austin Schneider as a Walter's rep did an outstanding job. Walters has always been Top Notch! Up until now the experience was great ... if I'd known More

by C.HOLIDAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson, Austin Schneider
June 08, 2018

First class Everything every time I go to Walters it is first class, from service to the waiting room lobby to the friendly Staff. JR Rodriguez is awesome. Very More

by Elvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The welcome staff is great, when you first pull up., Austin Schneider
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Elvis, We're so glad that JR and the team are able to consistently provide you with such quality service, and that you so greatly enjoy the entirety of your experiences. We hope that you will continue to confide in us for your automotive needs in the future. Thank you for your kind review. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

100% satisfied with their services. My experience with dealing with Walter's Mercedes was exemplary!!! And David Green was always attentive to my needs and provided me with great custom More

by Rochelle 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Wyman Apple
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Rochelle, Your best interest is ours as well, so it's awesome to hear that David was so devoted to accommodating your needs and ensuring that you were fully satisfied with your visit. We hope that you will return so that we may continue to offer you quality service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Awesome Dealership!! Brandon Monaco Was an absolute delight and knows his Bussiness It was absolutely the Best customer service I do recommend him highly!! Love thi More

by Sandy1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Andrew Wagner, David Greene
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sandy, It's so great to know that Brandon provided you with such extraordinary service. We appreciate your loyalty to our dealership, and we hope to continue to be of assistance to you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Summer detailing special Austin assisted me at arrival, did all the paperwork, informed me of time of work. He informed me when complete which was right on. He was friendly an More

by DanW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Dan, It's so great that Austin provided you with such quality service within the exact time frame that was promised. We hope that you will continue to confide in his assistance and in Walter's for your future automotive needs. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Standard Service It was a standard service and everything went well, as per usual. The car was taken care of, and returned very clean, and on time. More

by DVAG Maier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's great to know that your recent service visit went just as planned, and that your vehicle was so well taken care of. We hope that you will continue to confide in us to take care of your automotive needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Oil change Adam Garcia, Get Service Adviser to work with. Had my Sprinter Serviced in the time estimated . I always enjoy having a good cup of coffee in their More

by RVGrandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so awesome to know that Adam took such good care of you and your vehicle in such a quick and hassle-free fashion. We are so glad that you enjoyed the entirety of your experience! Please let us know if there is anything that we may do for you in the future, Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Service Cody Burt is an excellent service consultant. Bob Rosas is an excellent sales associate They both exemplify what personal courteous service sh More

by GM2411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rosas, Cody Burt
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

We agree that Cody and Bob are both awesome assets to the Walter's team. We're so glad that you are so confident in their services, We hope to work with you and your upcoming automotive service or car-buying needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Very satisfy I am very pleased with the service i got. Am really satisfy with the help i got from Adam Garcia. Thank you for working with me More

by Oscarq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Oscar, Thank you for your 5-star rating. We are so glad to hear that you are so content with the service that Adam provided for you. Please let us know if there is anything else that we may assist you with in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Ready for Summer My GLA 250 was due for service and I was having an issue with my sun roof. I scheduled an appointment and Cody Burt was my service advisor. He made e More

by LJacks5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great that Cody was able to take such great care of you and get your GLA 250 in the best shape for summer. We are glad that he was so attentive and devoted to ensuring that you were fully knowledgeable of your services! We hope to see you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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