Walter's Mercedes-Benz of Riverside

Excellent customer experience Mike took the time to walk us through all of our options and also has followed up by helping my wife understand the options on the car. I would highly Mike took the time to walk us through all of our options and also has followed up by helping my wife understand the options on the car. I would highly recommend him and the other staff at Walter's to my friends and relatives. More

Fantastic Experience! Brian and his team were top notch! They made my car buying experience very easy. We spent about an hour and a half from start to finish and couldn’t b Brian and his team were top notch! They made my car buying experience very easy. We spent about an hour and a half from start to finish and couldn’t be happier! More

Great work by Andrew Wagner! I saw an ad for a S550 Cabriolet and called in and talked to Christian Garcia - he was a great guy and down to earth! I made an appointment to test d I saw an ad for a S550 Cabriolet and called in and talked to Christian Garcia - he was a great guy and down to earth! I made an appointment to test drive the car the next day and because of traffic on my way out Christian could not be there but had Andrew Wagner help me. I was impressed by the knowledge and friendliness of Andrew who treated my daughter and me well. I have been to Fletcher Jones in the past and did not get that feeling at all. Andrew let me take the car on a long test drive and we discussed the price and the features of the car. Andrew walked me through a lot of the features and I felt bad for him because it was hot and he was in a suit, but he smiled the whole time. I decided to check with my credit union for financing and most dealers put the pressure on to buy it and take it home but Andrew understood and I got financing the next day with my credit union and called Andrew who ended up coming to my home to deliver the car and go through all the bells and whistles all over again. It was one of the best buying experiences I have had at a dealership and I have been to many. I highly recommend both Walters and Andrew Wagner. More

No games. Upfront and straight forward Just close a deal with Jin Lee at Walters Mercedes for an E300. Very pleasant and straightforward experience. Whole deal negotiated thru email and tex Just close a deal with Jin Lee at Walters Mercedes for an E300. Very pleasant and straightforward experience. Whole deal negotiated thru email and texting. Came in to dealership to sign and drive. No games, last minute changes etc. Highly recommended! More

Professionalism. It is always a pleasant experience, everyone is courteous and helpful and I am looking forward to seeing the finished product on your updated project. It is always a pleasant experience, everyone is courteous and helpful and I am looking forward to seeing the finished product on your updated project., that new ceiling is amazing I would like one of those!.,tell Mr Schneider ,"Thank You" for being so kind and considerate. Catherine Potter More

Service. Took my car in for service and Brandon was fantastic as always! Looking forward to my next visit.....Car was washed and cleaned really well too.... Took my car in for service and Brandon was fantastic as always! Looking forward to my next visit.....Car was washed and cleaned really well too....... Thanks! More

Excellent service by Mercedes Benz staff I would like yo take this opportunity to thank Mr Andrew Wagner for guiding me thru the process of getting a new car . Also for Raul Ayala for great a I would like yo take this opportunity to thank Mr Andrew Wagner for guiding me thru the process of getting a new car . Also for Raul Ayala for great assistance in helping me learn to operate new technology of car. It was exciting new experience to be given an excellent service by Mercedes Benz sales associates especially Andrew Wagner. More

Lies lies and more lies. Do they ever stop? A lot of unnecessary lying going on in this place, from financing to sales. Financing told me I had to buy this warranty right then and there or Merce A lot of unnecessary lying going on in this place, from financing to sales. Financing told me I had to buy this warranty right then and there or Mercedes wouldn't honor it. I bought a car on July 4th and I still don't have my key and manual. The car locked down on me and I had no instructions. Andrew my sales person closed my deal and he was done. He never reached out to see if all was well after that. Raul is a great guy but does what he is told to do only. Filomena promised me she would have keys and manual delivered. the problem with that is they never called or delivered to me. I went to the dealership and they still didn't even have them. No apologies from anyone. She said she told Andrew and them to apologize. I don't know who them is. Well, he didn't and neither did she.Ray Burke never returned my call. Soo much more to this story. My worst car buying experience ever in life. More

Quick and Efficient! The Team at Walter’s is awesome! I began my search on a Wednesday and by Friday at 11am, we were out the door in our new Benz. Bryan Fitzpatrick and h The Team at Walter’s is awesome! I began my search on a Wednesday and by Friday at 11am, we were out the door in our new Benz. Bryan Fitzpatrick and his Team made the process very easy and handled our lease return with zero hassles. More

service Austin provides and help me on everything I need to get my vehicle done as quick as possible. A very well customer oriented, Friendly and helpful. Tha Austin provides and help me on everything I need to get my vehicle done as quick as possible. A very well customer oriented, Friendly and helpful. Thank you so much. More