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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,145 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,145 reviews

May 01, 2018

Great Service Cody Burt was very helpful. The service and timing were great. It is our first time used this service department, we will definitely come back and re More

by Happybuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your recommendation! We are so glad that you had such a quick and easy first service visit and that we were able to demonstrate our high standards to you right off the bat! Thanks so much for choosing Walter's. We look forward to seeing you soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

Happy with service I took my car in for service and I was treated very nice by Austin Schneider. We are happy with the service and Austin took care of the problem that w More

by Xebethao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
May 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for taking the time to leave us this review. We're so glad that Austin was able to take such good care of you and your vehicle during your previous visit. If you have any further questions or concerns, please do not hesitate to reach out! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

AMAZING!! Rashad was an absolute pleasure to work with. He listened to what I was looking for and truly delivered! I will be a lifetime client of Rashad and Wa More

by Kolivo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your confidence in Rashad and Walter's Mercedes-Benz! We're so pleased that he was able to help you find exactly what you were looking for! We look forward to working with you again soon. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

Excellent dealer!! He spent two months contacting and helping us choose the right car with patience and kindness. We even decided to rent the car he recommended after th More

by Claire219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Claire, We're so glad that with patience and persistence, Jin helped lead you to your perfect vehicle! We hope that you are enjoying your new vehicle and that you will think of us again the next time you have any car-buying or service needs! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

Great customer service David Greene always provides great customer service every time I come in. Very professional and gets my car back to me in a timely manner. More

by JaxsonG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for being a returning customer, Jaxson. It's so great that David was able to provide you with quick and smooth service yet again! We look forward to continuing to work with you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

Excellent JR took care of me right away. He explained in details what was done. Price of service was reasonable. My car was serviced in a timely manner. Apprec More

by Ellenfer56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your feedback! We're pleased that JR was able to be so informative for you and make your recent service visit a positive one! We hope to see you again soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 30, 2018

Wonderful sprinter service Walters always exceeds my expectations when it comes to there service department. From their knowledge of the brand to helping me making choices and w More

by Amy s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Amy, Thanks so much for your kind review. We are so pleased that Adam was able to make such a positive impact on your recent visit and that you are so confident in our services! We thank you for your loyalty to Walter's Mercedes-Benz and we look forward to continuing to work with you. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 29, 2018

Love coming here one of the best dealers Ask for Jin he’s the best, had the best experience coming here. Patient, kind, and very knowledgeable. Great deal with one the best person. I’ll be co More

by Julieunglu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

We agree that Jin is truly an awesome and highly reputable worker, and we're so pleased that you are so confident in his services. We look forward to working with you again next time! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 29, 2018

Exceptional! Purchased a new C300 and the experience was phenomenal! Our sales associate, Robert Murray, was attentive, knowledgeable, and forthright! The entire More

by JagFan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murray
May 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for taking the time to share your experience with us! First off, congratulations on your new C300! We're so pleased that we were able to be a part of your car-buying experience. Moreover, we're glad that we were able to make such a positive impact on it! It's great to hear that Bob went above and beyond to assure that you were well aware of each of the awesome features of the car. He will be thrilled to hear of your review! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 29, 2018

Excellent service The dealership and Christian were helpful and met my expectations. This is now my third lease option with Waltet’s Mercedes in Riverside and am pleas More

by Phelmick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Felix
May 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for being a returning customer and for trusting us with your leasing needs! We definitely do our best to provide hassle-free experiences for our guests, and it's great to hear that this case was no different. We're so glad Christian took good care of you during your last visit, and we hope to work with you again soon. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

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