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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,390 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,390 reviews

July 24, 2018

Schedule A Maintenance Wow. It was a wonderful experience. I was able to get get a same day service appointment. When I arrived at the dealership, which was kind of late, t More

by Gerismiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this very kind review! Your satisfaction and confidence in our services mean so much to us, so we are so pleased that Austin took such great care of you! We hope to be given the opportunity to continue to provide you with the same quality care in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

First visit I was very pleased with the service I received at Walter’s Mercedes Benz. My service advisor Austin Schneider was very professional and helpful throug More

by abelfg71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to leave Austin this review! It's so great that your recent service visit with him was so smooth! We hope that you will continue to confide in Walter's for each of your automotive needs! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

Awesome Service Technician Always look forward to seeing David Greene whenever I bring my car into Walters MBZ. I know he will provide me with awesome service for whatever the More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Tire Service, David Greene
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Deon, Thank you so much for taking the time to leave David and Justin this kind review! It's a pleasure to know that you are so content with the service that the two of them have to offer! We look forward to continue working with you, as well! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

Rewarding, calm, friendly I was told what I needed it was done and Alex Ramirez stayed in contact with me by phone and in person in the lobby. More

by Dr. Yolie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Gary Kunzman
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Dr. Smith, It's so great that your overall experience was so efficient, and that Alex was so informative throughout your visit! We hope to provide you with the same thorough assistance the next time your vehicle is in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

Excellent Service Brandon Monaco was extremely pleasant to deal with. He services all our Mercedes and always provides service above and beyond. I would recommended eve More

by A6TDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Brandon this recommendation! It's wonderful to know that you are so content and confident with the services that he provides you! We look forward to continuing to take care of you and your automotive needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Outstanding Experience Professional, personable, knowledgable, and down-to-earth staff. No pressure. No nonsense. Rene Orellana is the best sales manager I have ever deal More

by Doc Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Julio Guerrero, Rene Orellana
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Rene this very kind review! He will be so delighted to hear of the valuable impact that he made on your recent buying experience! We are so appreciative of your recommendation, and we hope that you are enjoying your newest vehicle! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Quick service Overall I was pleased with service I recieved but be very specific regarding your diagnosis.....I had two major problems but only one was repaired. If More

by lpjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeter
July 23, 2018

Stellar Service The staff at Walter’s Mercedes are second to none. They made the entire process easy, simple and memorable. This is the reason I choose to purchase More

by JMizfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind review! It's a pleasure to hear that you think so highly of our team, and we are so appreciative of the confidence that you have in our dealership! We hope that you enjoy your new vehicle, and we look forward to continuing to sustain your loyalty for years to come. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Best Experience! Andrew and Bryan not only met my every need but they went above and beyond in providing such amazing and efficient service! You always expect to be si More

by Ashley.Lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Bryan Fitzpatrick
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ashley! Thank you so much for your very kind review! We're so delighted that Andrew and Bryan ensured that your recent buying experience was so quick, efficient, and overall extraordinary! We hope that you will continue to confide in Walter's for all of your future automotive needs, and we hope that you enjoy your new vehicle! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Just bought a s550 Rick Akigbe was very professional and knowledgeable about the vehicle. Everyone was easy to deal with. I would definitely recommend this dealership an More

by Hjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Ari Abdolhosseini
Jul 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Rick and Walter's Mercedes-Benz this kind recommendation! We are pleased that he was able to share his expertise with you and provide you with a smooth buying experience! Please feel free to contact us if you have any further questions or concerns! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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