Walter's Mercedes-Benz of Riverside

Pleased JC and Dina were very helpful and upfront. I visited the dealership three times and they at me on the drive and explain the vehicle very well. When it JC and Dina were very helpful and upfront. I visited the dealership three times and they at me on the drive and explain the vehicle very well. When it came to discussing the price I appreciated the fact that there was not a lot of haggling and JC help To make the process go smootly More

Very Professional Great Experience. Great staff. Very knowledgeable. The dealership was very clean. I love my new car and can't wait to drive it around town. Great Experience. Great staff. Very knowledgeable. The dealership was very clean. I love my new car and can't wait to drive it around town. More

Always courteous Although Alex is not my regular service Dept. technician, he is always professional and courteous. He notified me of all updates in a timely manner. Although Alex is not my regular service Dept. technician, he is always professional and courteous. He notified me of all updates in a timely manner. More

Working with David Greene is always a pleasure . He always understands the problem and gets it taken care of on short notice and with uncanny speed. . He always understands the problem and gets it taken care of on short notice and with uncanny speed. More

Knows His stuff Leslie 0822 My husband and I went to purchase a vehicle . We were not sure as to which class we were interested in until Andrew came and explained, it seemed eve My husband and I went to purchase a vehicle . We were not sure as to which class we were interested in until Andrew came and explained, it seemed every model in detail lol. He was very much in tune to listening to our needs and what we were trying to accomplish in price. My husband and I were very impressed with his professionalism , kindness and willingness to help every way. Although it way late and everyone had left and we were exhausted. He was willing to show and explain the features in the car without any hesitation. Now you talk about excellent customer service,. Andrew Wagner you delivered. Thanks you !! Leslie W. More

It was informative & pleasant. The dealership and salesperson were very professional, friendly and accommodating. This was our 2nd purchase and great experience at this location. Bu The dealership and salesperson were very professional, friendly and accommodating. This was our 2nd purchase and great experience at this location. Buying or leasing is somewhat stressful but our salesperson, Rene Orellana, made it very positive and pleasant. More

Brakes I was experiencing a slight vibration when I come to a stop with my GLK 350 Mercedes. I came in and as usual Austin Schneider provided me excellent cu I was experiencing a slight vibration when I come to a stop with my GLK 350 Mercedes. I came in and as usual Austin Schneider provided me excellent customer service. They replace the brakes pads and my vehicle seems to be working better. Thank you for your kindness, and willingness to help. Sincerely, Leslie W. More

Concerned, Caring, Considerate!! Customer Service at this Dealership is awesome from the time you pull in until you pull out! All faces are smiles! I needed some help with something S Customer Service at this Dealership is awesome from the time you pull in until you pull out! All faces are smiles! I needed some help with something Special and Questions on my Car...Mark was an outstanding help with helping me understanding the issue. He has an outstanding concern for the customer and their Car. He went far and beyond what I could imagine! Always keeping me informed on the work just outstanding!! Care and Concern is Key! Thank you Mark! I More

Another great service I had been in for service once before and Brandon Monaco was my Service Advisor. I asked for him again this time because of the great service and prof I had been in for service once before and Brandon Monaco was my Service Advisor. I asked for him again this time because of the great service and professionalism. Again, the service was top notch.I was updated frequently and notified of my vehicle's needs. I am the director of a large nursing facility and wish I had more staff with the same level of customer service.I recommend Brandon 100% to ensure your vehicle is treated the way you would treat it. Everyone was great.I wish I knew everyone's names, but kudos to all the staff at this dealership. More

Great experience!! Rick Akigbe & the entire team was awesome! I recommend this dealership if you want a fast & smooth transition into a Mercedes Benz. I love mine! Rick Akigbe & the entire team was awesome! I recommend this dealership if you want a fast & smooth transition into a Mercedes Benz. I love mine! More