Walter's Mercedes-Benz of Riverside

Good Experience My salesperson, Simon Green, was very knowledgeable, helpful and friendly. I had been communicating with him for about two weeks expressing an intere My salesperson, Simon Green, was very knowledgeable, helpful and friendly. I had been communicating with him for about two weeks expressing an interest in a van. He took the time to explain various details about the van. I went on a test drive and I drove very slowly and he never complained. He was patient as he explained and waited for me to understand the backup use of the camera. The finance person was very busy, so Simon helped with getting thee form completed which decreased my wait time. I had a very good experience. More

The best experience I’ve ever had in buying my first Benz This dealership provide excellent service when we buy our first Mercedes-Benz. Specially the sales person that help us Mike Sales, he made the best an This dealership provide excellent service when we buy our first Mercedes-Benz. Specially the sales person that help us Mike Sales, he made the best and most comfortable experience in getting this vehicle. NO PRESSURE WHAT SO EVER AT ALL! Thanks Mike Sales and your team at Walters Mercedes-Benz of Riverside. I will definitely highly recommend this place to my friends and relatives. We are very happy with this purchase. More

Outstanding Employee I have contacts with some of the service advisors but I find David Greene the most outstanding, accommodating and knowledgeable service representative I have contacts with some of the service advisors but I find David Greene the most outstanding, accommodating and knowledgeable service representative. If I bring my vehicle for service or repair, I will definitely look for him! More

Rhe best experience This is the second time we bought the Mercedes from Walters and we are definitely coming back for the 3rd. Jin Lee is very patient and professional to This is the second time we bought the Mercedes from Walters and we are definitely coming back for the 3rd. Jin Lee is very patient and professional to deal with. More

Timely Service Great, timely, professional sefvice. The process was very convienent and hassle free. I was offered a loaner but declined and looked around the dealer Great, timely, professional sefvice. The process was very convienent and hassle free. I was offered a loaner but declined and looked around the dealership till the car was ready More

Great customer service Brandon Monaco helped me out. I had just moved to Arizona from Hawaii and had driven to visit my family in Corona. I was having a few strange proble Brandon Monaco helped me out. I had just moved to Arizona from Hawaii and had driven to visit my family in Corona. I was having a few strange problems with my SUV and we decided to take it in to Walter's. Brandon was extremely nice, thorough, attentive, friendly, and went out of his way to help me. I really appreciate his commitment to customer service. He kept in touch with me as I had limited time in Corona. As I live in Prescott, I would have to drive to Phoenix for service. I will now come to visit my sons and use Walter's to service my car. Thanks a million Brandon for making this experience a pleasant one. More

Very nice. Did not feel pressured, very informative We have a very pleasant experience at Walters in Riverside, Ca. Morris & Gary Kunzman did not pressure us, very upfront, answered all of our question We have a very pleasant experience at Walters in Riverside, Ca. Morris & Gary Kunzman did not pressure us, very upfront, answered all of our questions and spent quite a bit of time with us. We purchased the automobile we wanted and hopefully will be very happy with it. This is our 6th. Mercedes purchase, we love Mercedes. More

Excellent customer service! Should ask for Alex Ramirez next time he is very friendly and knowledgeable. Can’t ask for more . It’s a great experience to dealing with him. Should ask for Alex Ramirez next time he is very friendly and knowledgeable. Can’t ask for more . It’s a great experience to dealing with him. More

Service Alex was great. Super nice , knowledgeable and met all my needs. Thanks .had to get brakes done and service B and had a problem with rims and they Alex was great. Super nice , knowledgeable and met all my needs. Thanks .had to get brakes done and service B and had a problem with rims and they fixed in a timely manner. Thanks again More

Efficiency at its best Went in for air bag recall MERCEDES representative Cody Burt assisted us with the paperwork for the service. He was efficient & demonstrated great cus Went in for air bag recall MERCEDES representative Cody Burt assisted us with the paperwork for the service. He was efficient & demonstrated great customer service, mentioned couple great spots to hang out near the dealership where we could grab a bite if we did not wish to wait in the lobby although amenities are also available if we chose to wait on site. We traded contact number & were called back in less time than we had anticipated which we were delighted about. Thanks for your help Cody, if any further service were required for our Mercedes automobile we would not hesitate to bring it back to your location, great experience. More