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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

August 27, 2018

Alex is my Go to Guy The check coolant light came on in my 2017 GLE 43AMG Alex got me in the next morning. A 53 point inspection was done everything great. A few kind word More

by Michaelt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Michael, We are so joyous that we were able to take care of you and your vehicular issue so promptly, and that your overall experience was so pleasant! We strive to provide our guests with nothing short of the highest quality of service, and it is wonderful to hear of your contentment with our efforts. We hope to see you again the next time you are in need of automotive assistance. Thank you! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 26, 2018

The Best Experience Ever! I was looking for the best deal in my local dealers in San Diego and they did not come close to Walters Mercedes Benz. The internet sales staff fast e More

by Yalilth Duarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner, Bryan Fitzpatrick
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Yalilth, We are thrilled that we were able to offer you the deal that you have been seeking for in the search for your new Mercedes-Benz! It's wonderful to hear that your visit was so efficient and helpful, and it is our pleasure to have been able to assist you! We appreciate you going the distance to work with us, and we look forward to the opportunity to be of assistance to you again in the future. Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Very prompt and Very courteous Response to clients needs in a timely manner., The service was excellent and I'm glad I got to go to bed dealer. Friendly staff. More

by Bertha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Bertha, Thank you for your kind review. We are pleased that the team provided you with such friendly and efficient service, and we hope to hear from you again the next time you are in need of automotive assistance! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Quick. Hassle-Free Transaction. Andrew, Raul, and Bryan provided excellent service. I received prompt responses to emails and phone calls. I was able to obtain the best price, by far More

by wst459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for this wonderful review! It's wonderful to hear of your contentment, and we are so pleased that Andrew, Raul, and Bryan could provide you with a great deal and a straightforward, efficient, and hassle-free experience. We are honored to have earned your confidence, and we look forward to working with you again next time. We hope you enjoy your new vehicle. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

great service the service was excellent and david green provided all the service i needed , plus he made sure we had transportation until all repairs were completed More

by ladies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your great rating! We are so pleased that David took such great care of you and your vehicle- from start to finish. It is a delight to hear of your satisfaction, and we hope to hear from you again the next time you are in need of automotive service. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Awesome Always great service and knowledgeable staff ready to help. They are great at keeping me posted on my car status and very helpful every time More

by SUP*Wmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Brandon Monaco, Austin Schneider
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

It is truly our pleasure to offer you our best assistance, and it is so great that you are confident in that! We look forward to providing you the same informative and efficient service each time you are in need of it! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Car buying experience. As a repeat customer to Walters I knew the car buying experience would be smooth and painless at Walters Mercedes-Benz. The staff is friendly and att More

by 8602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rosas, Ari Abdolhosseini, Krystin Escobedo
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are honored to hear that you are so confident in our team, and it's a joy to know that your recent buying experience with them was equally as informative, efficient, and overall enjoyable as your previous visit! We appreciate your kind words, and we look forward to the opportunity to provide you with the same top-notch service again next time. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Road trip repair. Was visiting riverside ca when my check engine light came on. Called Walters and spoke with Adam Garcia. He got me in at the time I tequested and ha More

by BobC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Bob, Thank you so much for this kind recommendation! We are so pleased that Adam and the team could take care of you and your vehicular issue so promptly and efficiently! Please let us know if we may assist you with anything further in the future. Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 23, 2018

Customer Service Austin has provided excellent customer service. He was courteous, prompt and for solutions for problems my Mercedes Benzs was experiencing. Austin was More

by ‘DouxBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 24, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Austin this great review! We are delighted that he could be of assistance to you, and that you are so content with your overall experience! Please let us know if there is any way we can assist you again, and we hope to see you the next time you are ready for service. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

August 23, 2018

Smart Car Recall- Mat over engine Very courteous and quick service. Very happy with the work they did and I would recommend them to others. The waiting room was awesome. Thank you v More

by John E Matteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 24, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi John, Thank you so much for your recommendation! It's a pleasure to know that you are so content with the quality of work and overall service experience that was provided to you! We are fortunate to hear of your kind comments, and we hope to see you again the next time you are in need of service. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

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