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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

August 29, 2018

AWESOME!! Keep up the great work!!! Jr. is a top notch adviser!! He was very helpful and knowledgeable about my needs... Everytime I come into the dealership he is alway kind!! More

by zeke316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos is parts
Aug 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Zeke, Thank you for sharing these kind comments about JR and his service! We are so pleased that he consistently takes such good care of you and your vehicular needs. We look forward to continuing to meet your expectations of service in the future. Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

August 28, 2018

Fantastic I had one of the best experiences in years when buying my most recent vehicle, Mercedes C Class. The salesperson, Jacqueline Nasser is awesome. She More

by gpace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are overjoyed to hear of your recent buying experience with Jacqueline! It's so great to know that she was so thorough in ensuring that you were able to take home your perfect vehicle, and that she was able to help you finally put an end to your vehicle search! We hope that you enjoy your new Mercedes-Benz! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 28, 2018

Great impression by bringing solutions. Delivery of car was right on time. Car was washed and cleaned nicely. Alex Ramirez was very professional and polite. Courtesy waiting Lounge was very More

by panda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this great review! We are so pleased to hear of your kind words about your recent experience working with Alex! It is great to hear that the service went just as planned, and that you are so content with the results of your visit! We hope to see you again next time! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 28, 2018

5 Stars Walters Mercedes Benz of Riverside staff went above and beyond to Help me with the purchase of my Vehicle. They made me feel welcome and made the expe More

by KO123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle, and thank you so much for the kind review! We're so glad that Gordon and Toni helped to make your buying experience so smooth and pleasurable! We hope you are enjoying your new vehicle, and we hope that you will join us again when it is ready for service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 28, 2018

Service Brandon Monaco provided me with excellent customer service. He listened to my concerns and provided me with solutions. The service to my vehicle was d More

by Wbeard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving this great feedback! It is such a pleasure to know that Brandon took such good care of you and your vehicle, and that your service was completed efficiently and just as promised! We're so glad to hear of your satisfaction, and we look forward to working with you again the next time you are in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 28, 2018

Glad I am dealing with Professionals! Great job Mark! I bought a new S550 cabriolet and the trim had spots, Mark Interlicchia, service manager, has worked with me to try to remove them and now is asking M More

by Jenesaisquoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Mark this great, 5-star rating! We are so pleased that he could be of such great assistance to you and your automotive needs, and that he has consistently been so accommodating and attentive! Please let us know if there is anything further that we may assist you with, and feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

August 27, 2018

Great dealer Andrew Wagner helped me understand the many options in financing my SLK, and did so in a friendly, professional way. He made my car-buying experience More

by Gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! It's a joy to hear that Andrew could be of such great assistance to you during your recent buying experience! We're so glad that the process was so smooth and hassle-free, and we appreciate the opportunity to work with you! We hope you are enjoying your new vehicle! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

Amazing experience with Peter Tescon My experience at Walters Mercedes-Benz was amazing because of Peter Tescon. Being a super young car buyer, (19 years old) I expected to not be taken a More

by Kristagonsalves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for this wonderful feedback! It is a delight to hear that you had such an exceptional experience working with Peter. The satisfaction of each of our guests is our priority, so we are thrilled that he exceeded your expectations of service. We hope he was able to guide you to your perfect vehicle. Please let us know how else we may assist you in the future. Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

Gene Russell is the best! Gene was a super helper to my new 2019 GLC! He was patient in helping me to find my dream car and work so hard to get me the best deal! I would high r More

by Eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Eileen, Thank you so much for taking the time to leave this kind recommendation for Gene! We are thrilled that he was able to assist you in taking home your dream car, and we congratulate you in your amazing purchase! We hope you are enjoying your new GLC! Please let us know if we may offer you any further assistance in the future! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

A1 service Delivery of car was right on time. Car was washed and cleaned nicely. David Greene was very professional and polite. Courtesy waiting lounge was nicel More

by Michaelmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Michael, Thank you so much for your great feedback! We are delighted to hear that you are so content with the quality of your service, and that everything was completed just as promised! We can't wait to provide you with the same top-notch service again next year! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

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