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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,402 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,402 reviews

October 21, 2018

Passion smart car Walter’s Mercedes-Benz of Riverside has one of the best salesman, Morris Gaines. Everything went fabulous and I got the car that was meant for me! Tha More

by Smarter2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed to hear how confident you are in Morris' service, and we are so delighted that he and Andy made your buying experience so smooth and easy. We hope you are enjoying your dream car. Please let us know if there is anything more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 21, 2018

Easiest Sprinter I’ve ever bought Glenn Thackeray provides service beyond any other dealership or salesman I’ve encountered. My office is in Orange County and it’s worth my time and mo More

by Mike
Recommend Dealer
Yes
Employees Worked With
Glen Thackeray
Oct 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Mike, Thank you for taking the time to leave Glenn this kind review! We appreciate your willingness to go the extra mile to work with us, and we are thrilled that his service made the distance worth the travel. We hope you enjoy your new Sprinter, and we look forward to the opportunity to work with you again. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 20, 2018

Andrew&raul were awesome! Super helpful! I had to get rid of a car with alot of negative equity and they went above and beyond to help me! Thank you guys! ?? More

by Gloriamedina37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Gloria, Thank you so much for your excellent rating! We are so glad that Andrew and Raul could be of such great assistance to you! It is our pleasure to help you, and we hope that you will continue to confide in our team for your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 19, 2018

Great customer service This dealership is always so helpful and accommodating. They make your visit there so easy and quick. I would highly recommend Walter’s Mercedes Benz More

by TNash8814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating and kind recommendation! We are delighted to know that Austin provided you with such thorough and efficient assistance, and we are honored to have earned your confidence. We look forward to working with you again when it is time for your next service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 19, 2018

Car buying experience Friendly staff, knowledgeable y quick to take care of you. Financing was also expediting and deiivery of vehicle was with in 30 minutes.Thanks a lot More

by Daniel 1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Daniel, Congratulations on your new vehicle! It's so great to hear that Gordon and Glen ensured that the entirety of your buying experience was so smooth and efficient. We hope you are enjoying your new vehicle, and we look forward to the opportunity to serve you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Battery change Needs a battery change. Alex Ramirez received me and explained to me what to expect and promptly got the vehicle in, a d within about one hour and a h More

by RuthW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ruth, Thank you for your kind feedback! It's a pleasure to hear that Alex was so efficient in ensuring that your vehicle was taken care of promptly and thoroughly. Please don't hesitate to contact us if you ever have any further questions or needs for automotive assistance, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Service Review The employees at Walter’s Automotive are all very pleasant. I had my car serviced a weeek ago and the Service Department did a great job. Thank you B More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are pleased to hear of your contentment with the quality of the service you received, and we're delighted to know that Brandon took such great care of you. We hope to see you again when you are ready for your next service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

J.R. Rodriquez was awesome J.R. was very helpful and I will always ask for him when I bring my car in for service at Walter’s in Riverside. More

by Traftery
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rodriquez
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are delighted to hear that JR consistently takes such good care of you and your automotive needs, and that he has ultimately earned your confidence in his service. Please let us know what more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Service Walters Mercedes always provide great service. They update you quickly on what they may find wrong with your car in addition to your service. Alex Ra More

by Briwneyez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this excellent review! It's so great to hear that Alex consistently takes such good care of you and your vehicular needs, and that you are always content with the quality of the service completed. It is our pleasure to serve you, and we look forward to working with you again next time. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Morris Gaines was fantastic! Morris Gaines made my experience from stressful to pleasant. My fiancée needed a new car and I wanted to get her something nice and Morris was very p More

by Kyle E
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Oct 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Kyle, Thank you so much for your wonderful feedback! Our customer satisfaction is our utmost priority, and we are thrilled to hear that Morris went above and beyond to ensure that your long, yet worthwhile, buying experience resulted in your fiance's full contentment. We hope you both are enjoying your new vehicle. Please let us know what more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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