Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,224 reviews

September 03, 2018

Great service. Alex R. is a very knowledgeable person. My experience at Walter's was great due to Alex great service. I will be back and I will be asking for him ag More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the great rating! We are so pleased that Alex could share his expertise with you and provide you with such top-notch service! We look forward to the opportunity to do the same for you again in the future! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 02, 2018

Service with a Smile Gene Russell has a very pleasant personality and is knowledgable and professional. He answered our questions to our full satisfaction. Walter's Merc More

by Smith, John
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Gene Russell
Sep 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi John, Thank you for taking the time to leave Gene this very kind review! We are so glad that he could provide you with such thorough and informative assistance, and that you are so confident in his work! Please don't hesitate to reach out if you ever have any further questions or concerns! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 02, 2018

So excited I cant believe I just bought my First MB ! and I thought it was going to be alot of back and forth nope !!!! my sale friend was amaizing he was a real More

by Carlmel_Frapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner, Bryan Fitzpatrick
Sep 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first Mercedes-Benz! We are so glad that we could be a part of this special purchase, and that Bryan and the team made your buying experience such a smooth, hassle-free, and overall exceptional one! We hope you enjoy your new vehicle! Please let us know if there is anything else we may assist you with in the future! Drive safely! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 01, 2018

Amazing customer service Christian García is an excellent sales man, he isn’t just professional but also friendly and approachable. He made sure that we got exactly what we w More

by Gladysfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Sep 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Gladys, Thank you for taking the time to leave Christian this great review! We are so glad that he could accommodate your needs and help you find exactly what you were looking for! Your kind words mean so much to us, and we, too, are so delighted to have been given the opportunity to work with you! Congratulations on your new vehicle! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 01, 2018

Great Service Both Christian Garcia and a manager, Justin, made this sale possible. They worked long and hard staying very late at the dealership to help me work o More

by My car
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Garcia, Justin Campbell, Christian Felix, Frank Serraro
Sep 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so glad that Christian and Justin went above and beyond to ensure that you were well accommodated and that you found your perfect vehicle! We hope you are enjoying it, and we thank you for the opportunity to do business with you! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 01, 2018

knowledgeable professional service for a recall issue received great service as usual including a professional and pleasant personality from someone who knows their business and I've not been disappointed More

by smarty Jo giba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your confidence in our service! We are so delighted that you have been so content with our efforts, and we are so appreciative of your kind words! It is our pleasure to offer you our best assistance, and we look forward to the opportunity to do so again in the future! Safe travels. Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

August 31, 2018

J.R. Rodriguez - Fantastic Service Although my warranty had expired, JR Rodriguez would not stop until I had resolution for a defective part. The seat levers has a chrome plating that More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Tracy, Thank you so much for sharing your experience! We are overjoyed to know that JR went above and beyond to ensure that you and your vehicular needs were taken care of. It is our pleasure to offer you our best assistance, and we feel fortunate to have your confidence. Please let us know if there is any further service we may offer you in the future. Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

August 31, 2018

Service call Mark Interlecchia is always helpful and takes care of my needs. He is an outstanding service rep. He has managed to keep my car in top shape all the t More

by I.Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the great rating! We are delighted to know that Mark consistently takes such good care of you and your vehicular needs, and that you are so confident in his efforts! We are sure that he will continue to offer you the same quality service in the future! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

August 30, 2018

Great! Cody Burt was very helpful and courteous..made driving all the way from Palm Springs worth the drive! Service waiting area very nice and comfortable. More

by Phpetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your great review! We appreciate your willingness to go the extra mile to work with us, and we are thrilled that Cody's top-notch service made the distance worth the travel. We hope to see you again the next time you are in need of automotive assistance! Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

August 29, 2018

Great experience of purchasing a vehicle from Mr. Lee Mr. Lee has won all our business moving forward in purchasing vehicles. He is an asset to Walter's Mercedes Benz. The experience was very profession More

by rs1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Finance gentleman was great, also., Jin Lee
Aug 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your amazing review! We are overjoyed that Jin has earned your confidence and that he provided you with such an exceptional overall buying experience! We appreciate the opportunity to do business with you, and we hope you enjoy your new vehicle. Check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

...
401
...