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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

September 11, 2018

Great Service and Great Deal!! After shopping and calling around many different Mercedes Dealerships, these guys are the clear winner! I came in to lease a CLA250 and after a couple More

by Mandeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sales, Andy Towns
Sep 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Mandeep, Thank you so much for taking the time to leave us this incredible review! It is amazing to hear that Mike was so efficient in ensuring that you left with both the vehicle and the deal you were looking for, while providing you with an overall smooth and hassle-free experience. He will be so delighted to hear of your recommendation, and we are so glad that you made the decision to do business with us at Walter's! We can't wait to work with you again! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 11, 2018

Excellent Austin Schneider was very efficient. He made everything easy and convenient. He made me feel comfortable and worry free. I would recommend his servic More

by caselin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this great feedback! We're thrilled that Austin provided you with a smooth, comfortable, and efficient experience that ultimately earned your confidence in his service! We hope to be given the opportunity to provide you with the same top-notch assistance again soon. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 10, 2018

Excellent Experience! Christian was wonderful to work with (everyone was super friendly and very welcoming)! Even when we thought we were not going to get the car we wanted More

by Ala8td
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Andy Towns, Emil Iltchi
Sep 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review and recommendation. We are so thrilled that Christian was able to work with you to ensure that everything went in your favor, and you were able to leave our dealership with full satisfaction. We hope you are enjoying your new vehicle! We are so glad that we had the opportunity to make your buying experience a positive one. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 09, 2018

Mark Interlicchia, service advisor is outstanding. Mark Interlicchia the service advisor that I traditionally work with is excellent. He has outstanding customer service, great follow through and is a More

by Rosey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Rosey, Thank you so much for your excellent rating. It's so wonderful that you are so confident in Mark's service, and we are so pleased that his efforts never fail to meet your expectations throughout each of your experiences! We look forward to continuing to work with you for each of your service needs. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 08, 2018

Great Experience Had a great experience at Walter's with Jacqueline Nassar! Walked in around 4:30pm, Jackie helped me find the car I wanted, went for a test drive and More

by amyg
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Sep 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Amy, Thank you so much for sharing your experience with us! It's a joy to know that Jacqueline helped to make your recent buying experience so quick, efficient, and overall positive! We hope you are enjoying your new vehicle, and we hope to work with you again when it is ready for service! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 08, 2018

They really tried harder to help me! Andrew Wagner, Raul Ayala and Brian Fitzpatrick....ALL went above and beyond a standard good salesperson to make a difficult 3 car exchange into a ple More

by ordinary guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Sep 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are joyous to hear that Andrew, Raul, and Bryan took such good care of you during your recent visit. Your satisfaction comes first to us at Walter's, and we are so pleased to know that your overall experience was so top-notch. We would love to be given the opportunity to work with you again in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 07, 2018

The best! I went to a few different dealer, what a mistake! When I went back to Andrew at Walters it was quick and easy and he helped me a lot to get my car fi More

by Rebenigno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Andrew provided you with remarkable assistance that has secured your confidence in our dealership. We appreciate your recommendation, and we look forward to working with you again in the future! Drive safely! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 06, 2018

Great experience! Excellent service! This is my first experience with Walter’s Mercedes of Riverside. Bryan Fitzpatrick, Andrew Wagner, and Raul Ayala provided the best deal with their b More

by Easytime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Andy Towns, Bryan Fitzpatrick
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your incredible review! We are so thrilled that the team ensured that your first visit with us was such a positive one, and we are honored to have earned your confidence and your recommendation! We hope you enjoy your new vehicle, and we thank you for choosing to work with us at Walter's Mercedes-Benz! We can't wait to work with you again. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 06, 2018

They will make it happen Me and my husband went in after buying our first cla to get me a Mercedes. They sat down and explained the best option for us and made everything we w More

by Allie Oswald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike sales
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Allie, Congratulations to you and your husband on your new vehicles! It's wonderful that Mike provided you with such an exceptional buying experience, and he will be delighted to hear of your recommendation. Your satisfaction is so important to us, and it is a joy to know that you are so happy with your new Mercedes! Drive safely, and feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 06, 2018

Best customer service Advisor We have been taking our cars S550 GLS and GTS and all prior Mercs to Walters for service and the main reason we go there is because of the service JR More

by Abhisingh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave JR this amazing review! We are overjoyed to know that you are so confident in JR's service, and we are so pleased that he consistently takes such extraordinary care of you and your vehicular needs! There is no doubt that he will continue to offer you high quality service in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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