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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

September 14, 2018

Austin Schneider - A Higher Level Of Service Austin Schneider is a great service provider.....Austin doesn't treat me like an outsider..... the gap between other sub par service and Austin could More

by WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Austin this incredible review! We are overjoyed that he provided you with smooth and reliable service throughout your recent visit, and we are thrilled to know that you are so happy with your new vehicle. We appreciate your confidence in our dealership and in Austin's efforts, and we look forward to continuing to offer you the same extraordinary service in the future. Feel free to check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 14, 2018

Lease trade Jackie Nasser was great in getting me in and out in a reasonable amount of time and getting me the car I wanted and for a fabulous price! More

by Irma07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jackie Nasser, Julio Guerrero
Sep 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Irma, Congratulations on your new lease! It's a pleasure to hear that Jackie provided you with both a great deal and an efficient experience, and we are delighted that you are so content with your visit! We hope you enjoy your new vehicle, and we hope that you will think of us again when it is ready for service. Feel free to check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 14, 2018

Purchase an E400 Convertible I've bought my last 4 Mercedes from Fletcher Jones in Newport Beach. I was getting ready to purchase an E400 Convertible and decided to stop at Walte More

by Dave DeLille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Sep 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Dave, Thank you so much for this amazing review, and congratulations on your new E400! We are so delighted that we were given the opportunity to work with you, and that Rene provided you with such thorough and exceptional service thorough your visit. We are honored to have earned your confidence, and we look forward to taking care of each of your automotive needs in the future! Feel free to check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 14, 2018

Excellent Brandon always does a great job. Tks much I can always count on him to provide the best service and advice. Great person to have as your advisor. More

by Jimmy John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jimmy, Thank you so much for the wonderful rating and recommendation! We are so pleased that you are so confident in Brandon's service, and that your recent experience working with him did not disappoint. We are sure that he will continue to provide you with thorough and reliable guidance in the future. We look forward to working with you again next time. Feel free to check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke - General Manager

September 13, 2018

Best service with Andrew & Raul Andrew Wagner made my experience leasing through Walter's extremely easy and pleasant. The whole thing was complete within hours and my car was conven More

by platoon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Sep 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Raul and Andrew this very kind review! It is such a pleasure to know that they provided you with such a smooth, efficient, and enjoyable leasing experience, and we appreciate your decision to do business with us once again! We hope you enjoy your new vehicle, and we can't wait to work with you the next time you are ready to lease! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 13, 2018

Glove Box Repair Austin and Brandon in the service department were super helpful. Car was repaired, washed and interior cleaned in the timeframe stated. The ladies(sor More

by RS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Austin Schneider
Sep 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the excellent rating! We are so delighted to hear of your contentment with both the work completed and the service that Austin, Brandon, and the team provided to you. We look forward to providing you with the same top-notch service in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 13, 2018

Always great service Austin Schneider provided fast, friendly and informed service. Walter’s is great at treating Smart Car owners like the Mercedes owners they are - no s More

by Fred Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Fred, Thank you so much for your wonderful feedback. We're so glad that Austin provided you with such thorough and efficient service, as it is our pleasure to ensure that each of our guests leave fully satisfied with their experiences. We look forward to providing you with the same excellence the next time you are in need of automotive assistance. Please feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 13, 2018

Excellent service They really make your service appointments easy and convenient. They are also friendly and helpful. Highly recommended for others. I’m glad to be a Me More

by RP Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this kind rating! It is our pleasure to ensure that your experiences are smooth and hassle-free, and we are honored to have earned your confidence in our efforts. We look forward to the opportunity to provide you with the same quality service in the future. Please feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 13, 2018

Excellence Walters Mercedes in riverside is always top of the line service. My representative JR Rodriguez is awesome and takes care of my car and issues just li More

by Elvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy greeter
Sep 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Elvis, Thank you so much for your continued business and your confidence in our dealership. We are so pleased to hear that JR, Stacy, and the team provided you with such exceptional service throughout the entirety of your visit, and we look forward to the opportunity to offer you our best quality care again in the future. Drive safely, and please feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 13, 2018

excellent customer services Adam Garcia my service rep kept me informed on all parts of my service and made sure i received my sprinter van back in a timely manner More

by agatica,ebexpress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Sep 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this 5-star rating! We are so delighted to hear that Adam ensured that your vehicular service was completed efficiently, and that he kept you well informed throughout the entirety of your visit. We hope that you will think of us again the next time you are in need of assistance! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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