
Walter's Mercedes-Benz of Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service!!! Brandon Monaco has been my service advisor for years and he always takes the time to address my concerns. Brandon and the entire service team show the Brandon Monaco has been my service advisor for years and he always takes the time to address my concerns. Brandon and the entire service team show they care and they always provide quality service! More
Merc C-63 AMG Steering Lock Remove & Replace The work was performed to my complete satisfaction although the repairs took considerably longer than I anticipated as I was without my car for 7 days The work was performed to my complete satisfaction although the repairs took considerably longer than I anticipated as I was without my car for 7 days. David Greene was very cordial and kept me abreast of the progress all during the repairs. He reciprocated by offering a discount to me on my repair invoice which was a very welcome surprise. I highly recommend David should you find yourself in need of service on your Mercedes. He will treat you in a very professional manner. More
Excellent Austin S. Was great. I am pleased with my visit , he took care of me in a timely manner , and made me feel like a valued customer . Austin S. Was great. I am pleased with my visit , he took care of me in a timely manner , and made me feel like a valued customer . More
Very Happy with Riverside Benz We were shopping for a lease deal. When I contacted the dealer, they responded very quick. One of fleet department manage Andrew gave us very clear an We were shopping for a lease deal. When I contacted the dealer, they responded very quick. One of fleet department manage Andrew gave us very clear answers about everything we wants to know. It ends up a very good deal for us! We are very pleased for their professionalism as well as their sincere and enthusiastic attitude! Sales assistant Raul was very patient and spend a lot of time with us to show all the features. Very Happy with their service and the deal they offered! More
Amazing experience!! My experience with MB Riverside was amazing!! Wale Alexander helped us from beginning to end. He was very informational, funny & made sure I left with My experience with MB Riverside was amazing!! Wale Alexander helped us from beginning to end. He was very informational, funny & made sure I left with my dream car! Thank you MB Riverside!! More
Great Car - Average service My husband and I were so excited to buy our first Mercedes! We chose the GLC 300 which drives like a dream. The car sells itself , so smooth and great My husband and I were so excited to buy our first Mercedes! We chose the GLC 300 which drives like a dream. The car sells itself , so smooth and great power and very very safe. I would recommend Walters even though our experience could have been better. Gene Russell helped us, but we were not shown the features of the car - coz he said we wouldn't remember them all and we should read the paperwork he gave us. Not sure why we look like people who wouldn't remember how to use the SUV we just bought ! I had to call MB customer service call center to figure a few things out. I called and let him know were were coming to buy the SUV, it was not ready to go. Also his phone kept pinging loudly with messages and emails, which was very distracting and off putting . We have not been called like other buyers to find out how we we are getting on. We spent hours getting everything sorted coz it was not ready. Also if your sales advisor does not have an iphone or know how to use it with the car, you are stuffed coz you have to figure out how to use apple airplay. Harry in finance is absolutely brilliant, so honest , no BS, helped us get the numbers right and gave us great advice. Definitely talk to him to feel assured about your decision I would absolutely recommend Walters to buy a Mercedes just perhaps do your research about the sales advisors. Had I read these reviews I would have known who to ask for! I still have to go back to buy floor mats and also go over the basic features so I can make the most of this dream SUV. I hope someone helps me :) More
LIke car shopping with a buddy! Rene Orellano was great in all the ways you could hope for in shopping for a car. From vehicle knowledge, to brand knowledge, to everything that can Rene Orellano was great in all the ways you could hope for in shopping for a car. From vehicle knowledge, to brand knowledge, to everything that can make you feel comfortable buying a car. Rene was above all patient. I never felt pressured but he wasn't nonchalant about it either. He helped me make a good decision, on an excellent vehicle that I love, at a fair price. What more can you ask for?!. For me, Walter's has hands down been the best dealership for buying\leasing a vehicle and getting it serviced. More
Women sales people.... Rock! Dina Backer was amazing she knew her stuff. She’s extremely knowledgeable about the model I chose the E450. I went to several places and made many ph Dina Backer was amazing she knew her stuff. She’s extremely knowledgeable about the model I chose the E450. I went to several places and made many phone calls inquiring about the different features and equipment. She knew more about the cars and it’s features than two of the men that thought they knew everything about the cars. She told me things that other salesmen either didn’t know or decided not to inform me about. Ultimately, Dina was the reason I purchased from Walter’s Mercedes Benz. Accurate information gives you the power to make an informed decision. I asked many, many questions and Dina had the answers. I am glad to see women working in what use to be a male dominated industry, and they know more about the product than many of the males. Overall women are better listeners and better sales people. Dina rocks! More
Smart Shopping Rick Akigbe guided us through the purchase process yesterday when we popped in without an appointment. We had our eyes on a used vehicle and brought i Rick Akigbe guided us through the purchase process yesterday when we popped in without an appointment. We had our eyes on a used vehicle and brought in our own financing. Rick was direct and informative as he showed us the car, accompanied my daughter on a test drive, and then sat us down to explore the documents involved. At no time did Mr. Akigbe try to divert us to another auto; instead he worked with us to secure the purchase we wanted. Rick Akigbe made sure that this transaction was fair and transparent and painless. More
Recent service experience I’m happy with my recent service experience. Austin Schneider is an excellent service advisor - very knowledgeable, courteous and friendly. After the I’m happy with my recent service experience. Austin Schneider is an excellent service advisor - very knowledgeable, courteous and friendly. After the service, he even caught an error by the cashier - failing to apply the $150 October tire discount - and ensured that a refund was sent to me. I truly appreciate that. More