Walter's Mercedes-Benz of Riverside

Best Mercedez Dealer! I’ve visited couple Mercedes dealers and this is the best branch. Gene is the sales person and he was super helpful and friendly. I would recommend hi I’ve visited couple Mercedes dealers and this is the best branch. Gene is the sales person and he was super helpful and friendly. I would recommend him to everyone! More

Great experience! Walter’s is my go to place to get my work vehicle serviced. Adam is such a wonderful person to deal with and makes the process quick and easy. Thanks Walter’s is my go to place to get my work vehicle serviced. Adam is such a wonderful person to deal with and makes the process quick and easy. Thanks a bunch, Adam! More

Excellent Customer Service Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and se Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and service advice. More

Comments Cody was very efficient and helpful. He promptly handled and resolved my service issues. I will certainly use this dealership for my future service Cody was very efficient and helpful. He promptly handled and resolved my service issues. I will certainly use this dealership for my future service needs. More

Excellent Customer service as always by Andrew Wagner Andrew Wagner made my purchase of 2019 GLC 300 experience smooth and hassle free. Got me the best deal. Would highly recommend to work with Andrew Wag Andrew Wagner made my purchase of 2019 GLC 300 experience smooth and hassle free. Got me the best deal. Would highly recommend to work with Andrew Wagner. Andrew'e assistant Raul Ayal was the tech genius to get me flying with the latest update to the new system. More

Eddy Elsayed Walter's Mercedes-Benz was very good sales man Eddy Elsayed was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely Eddy Elsayed was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely makes us want to come back for more. Thank you Eddy Elsayed you made my day the car is amazing and I can’t describe my happiness. Essam Abdelnour Construction Services Center More

Trade in I came into this dealership to explore my options for a trade in. I reached out to Eddy & his team and they were beyond helpful. Eddy sold me my firs I came into this dealership to explore my options for a trade in. I reached out to Eddy & his team and they were beyond helpful. Eddy sold me my first Benz and I notified him and he took the time to set up a meeting with me. Just like my first experience, eddy was able to help me get the best affordable deal. I’d highly recommend Walter’s Mercedes Benz- Riverside location as well as salesman Eddy Elsayed for those who are thinking about purchasing a Benz! More

We love Jacqueline Nasser She was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely makes us She was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely makes us want to come back for more. Thank you Jacqueline you made my day the car is amazing and I can’t describe my happiness. Forever grateful Susana & Felipe Gutierrez. More

New car purchase Both Andrew and Raul you're the best. Andrew knew everything about the vehicle and performance. Raul was very detailed in explaining the features and Both Andrew and Raul you're the best. Andrew knew everything about the vehicle and performance. Raul was very detailed in explaining the features and he text me the following morning to follow up if I needed help with anything. Overall the sales experience was excellent More

Service experience I bought a brand new S450 in March 2018. It has been giving me problems since then. The center console touch panel does not work sometimes. And someti I bought a brand new S450 in March 2018. It has been giving me problems since then. The center console touch panel does not work sometimes. And sometimes the main center screen starts changing options on its own. First time I went there, I was told nothing was wrong and if I get a video of what is happening they will consider to fix my problem. So I got the video of the options changing while I was driving (which was definitely not safe) and I turned the car in again. They said that there was some software upgrade and it was fixed. However, the same day I found that the touch center console is not working. I took a video and sent it to them and they requested to turn the car back in again. This is really inconvenient and I would not go for Mercedes cars again. I used to drive a Porsche and I think I should switch back again. More