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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

September 24, 2018

Good service Good and fast service always making sure customers are satisfied, I will recommend to all my friends and families ,thank you for taking time to make More

by Colindres123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating and your positive recommendation! It is our pleasure to ensure that each of our guests are well taken care of, and we are pleased that David was sure to do just that during your recent visit. Please let us know what more we could assist you with in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

Good, straight forward service Bought a c300 coupe from Bryan Fitzpatrick, Andrew Wagner, and Raul Ayala and could not be more pleased with how everything was handled. Straight forw More

by Pchad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new C300 Coupe! We're so delighted to hear of your contentment with your overall buying experience, and we are so glad that we could provide you with both the vehicle and the deal you were looking for! Enjoy your new vehicle, and please let us know what more we could assist you with in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

No Complaints This was my first time to the dealership to get a diagnosis of my vehicle. Everything went well. I have no complaints. Everyone I dealt with was ve More

by mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the great review! We are so delighted that you made the decision to work with us, and that JR and the team ensured that your first service experience at Walter's was nothing short of remarkable. We hope that you will continue to confide in our efforts in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

New battery It took 6 years for me to run down my battery. I made A call to Walters and they got me in immediately for replacement. My service adviser had Monday More

by Lrgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Austin Schneider
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your feedback! We're so pleased that Austin and the team were able to take care of your vehicular issue so promptly and efficiently! It is our joy to offer you our most thorough service, and we look forward to taking care of your automotive needs again in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

Best service I have experienced at ANY Mercedes Benz site I always receive the very best service at Walter's and they are always so courteous, efficient and professional. They give you a time estimate and st More

by Gina Sullivan & Jean Louis Jalouneix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Murray
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Gina and Jean Louis, Thank you so much for taking the time to leave us this incredible review! We are honored to know how highly you think of our dealership, and we are overjoyed that your recent experience was so extraordinary! We strive to provide our guests with nothing short of exceptional service, and we are pleased that Bob and Mark were able to attain that goal. We hope to hear from you again the next time you are in need of automotive assistance! Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

The Best Sprinter Service Adisor Adam Garcia is very knowledgeable about Sprinters and as new owners that is comforting to know. He goes above and beyond to explain details of the ser More

by Z sprinter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Adam this wonderful recommendation! We are so pleased to hear of the thorough service that he provided you and it is so great that he ultimately earned your confidence in his service! We are sure he will continue to offer you his best care in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

B- Service Walters Mercedes, Brandon Monaco has helped us from day 1 its been nearly 3 years now and he has kept providing my wife and I consistent Great custome More

by Eduardocorona9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Eduardo, Thank you for taking the time to share this kind review! We are thrilled to hear that Brandon has consistently taken such great care of you, your wife, and your vehicular needs. It is wonderful that you are so confident in his efforts, and we are sure that he will continue to offer you exceptional service in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

recall I had good service with free car use during the work, and almost free charge. I really enjoyed the twp experience in the past years. they are both ver More

by scxiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind recommendation! It is so wonderful to know that Brandon and the team took such good care of you and that you are so confident in our service. We can't wait to work with you again the next time you are in need of automotive assistance! Drive safely, and feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 23, 2018

Got a new car Rene Orellana was very helpful and got me in and out by the time that I told him that I had available. It’s a pleasure working with a reasonable and p More

by Victor 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Rene Orellana
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Victor, Thank you so much for your kind words! We're so delighted that Rene provided you with such efficient service throughout your recent buying experience! Please let us know if there is anything more we could assist you with in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 22, 2018

Great Experience Good deal & very good service. Very happy with the experience. Couldn't be better. Would recommend the dealership. Friendly and professional salesm More

by Golfer93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Bryan Fitzpatrick
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We are pleased to hear of your contentment with your new vehicle and the service that the team provided for you, and we hope to see you again the next time you are in need of automotive assistance! Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

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