Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,224 reviews
September 27, 2018
Great professional friendly service. Helpful and explain what your service entitles and covered. Wait time not too bad. They should provide discount coupons promotion or senior citizen di Helpful and explain what your service entitles and covered. Wait time not too bad. They should provide discount coupons promotion or senior citizen discount. Also military discount would be helpful.m More
by MBservice2014
Employees Worked With
September 27, 2018
Great services. Austin Schneider was friendly, professional provided me with quick services. Had someone else take a drive to ensure they had an idea the problem my c Austin Schneider was friendly, professional provided me with quick services. Had someone else take a drive to ensure they had an idea the problem my car was having. More
by JNava
Employees Worked With
Austin Schneider
September 27, 2018
Friendly, professional. It was time for me to look at options being that my current lease was ending. I went back to see Jacqueline Nasser who had assisted me with the 1st le It was time for me to look at options being that my current lease was ending. I went back to see Jacqueline Nasser who had assisted me with the 1st leave. She's friendly & professional. More
by JNava
Employees Worked With
Jackie Nasser
September 27, 2018
Good experience and fast and efficient and easy Adam Garcia was so helpful and explain everything to me, and he understand I was so worried about my car, and I feel so comfortable with him. Adam Garcia was so helpful and explain everything to me, and he understand I was so worried about my car, and I feel so comfortable with him. More
by nardakarym13
Employees Worked With
Julio Guerrero, Adam Garcia
September 26, 2018
Service experience JR Rodriguez was a consummate professional. Integrity, efficiency and timely. I was reassured that my vehicle would be in very capable hands. Mr. Rodr JR Rodriguez was a consummate professional. Integrity, efficiency and timely. I was reassured that my vehicle would be in very capable hands. Mr. Rodriguez provided service excellence. More
by DCO1
Employees Worked With
September 26, 2018
Great experience, glad I ended up here! Everyone here was very helpful and made the buying process easy and issue free. I appreciate each person that helped put this thing together. Thank y Everyone here was very helpful and made the buying process easy and issue free. I appreciate each person that helped put this thing together. Thank you! More
by RRamirez
September 26, 2018
LeNard Baker Very helpful worked hard to find me the Mercedes I likeed! Hard working and polite Over and above my expectations! I will recommend him to all of m Very helpful worked hard to find me the Mercedes I likeed! Hard working and polite Over and above my expectations! I will recommend him to all of my friends and relatives! More
by Mandy
September 25, 2018
Excellent Customer Service! I brought my car into Walter's Mercedes Benz because my engine light came on. My service advisor was Alex Ramirez. My car was fixed by the next day an I brought my car into Walter's Mercedes Benz because my engine light came on. My service advisor was Alex Ramirez. My car was fixed by the next day and I runs great again! This dealership is very professional with top rated customer service! I highly recommend Walter's! Thank you!! More
by TinaB
Employees Worked With
September 25, 2018
Honesty I have been dealing with you since 2009, I never have any complain , I tried other mercedes dealers, you are the only dealer I like to deal with for y I have been dealing with you since 2009, I never have any complain , I tried other mercedes dealers, you are the only dealer I like to deal with for your honesty and good service , Thank you . More
by Honesty
Employees Worked With
Cody Burt
September 25, 2018
New E400 Lease Gary Kunzman helped me through the process of leasing my fourth MB in eight years. Thanks Gary a great job. You were thorough and worked with me to ge Gary Kunzman helped me through the process of leasing my fourth MB in eight years. Thanks Gary a great job. You were thorough and worked with me to get a great deal. More
by KWG
Employees Worked With
Ray Burke, Bob Rosas, Gary Kunzman
