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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

September 29, 2018

Amazing service Truly amazing service, Bryan D. Fitzpatrick was reaponsice and honest. He sent me a custom video of the car I wanted. I felt he tried his best to g Be More

by Moqa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this 5-star review! We are so delighted that Bryan was so helpful in getting you into the vehicle that you wanted, while providing you with a deal that you are so happy with. We hope you enjoy your new ride, and we hope to see you again when you are ready for your first service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 29, 2018

Absolutely Amazing I just wanted to drop a short note of appreciation for a pleasant buying experience for the quality of assistance that was provided to my wife while s More

by SUBofONTisaWASTEofMONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this very kind review! We are so delighted that Raul, Andrew, and Ari provided you and your wife with such a positive buying experience! We hope she is enjoying her new vehicle, and we thank you for the opportunity to do business with you! Please let us know what more we could do for you two in the future, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 29, 2018

Had a wonderful car-buying experience Gary was a very fine person to have as our car salesman. He was very energetic and personable, and he answered our questions thoroughly about the car. More

by shaharuzzaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Gary Kunzman
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the great review! We are so glad that Gary and Ary provided you with a smooth, thorough, and overall enjoyable experience. It's great that they were able to guide you in finding your perfect vehicle, and we are excited for you to enjoy it! We hope to see you again when you are ready for your first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 28, 2018

Excellent Service by Rene Orellana Rene answered all our questions and was very attentive from the moment we got to the dealership. Helped us make the right choice for vehicle we select More

by ritukp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Sep 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the great feedback! We are so glad that Rene was so thorough and informative in guiding you to your perfect vehicle. It is a joy to hear of your satisfaction with your recent purchase, and we hope to see you again when you are ready for your first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 28, 2018

Everything is done you dont even have to ask! The service here is on point! That is the reason why I keep coming back to purchase from Walter's. And there is no disconnect from the sales team to More

by Adrian Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rosas, Gary Kunzman
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Adrian, Thank you so much for your incredible review! It is such a joy to know that you are so confident in our team, as attaining your full satisfaction is our utmost goal. We appreciate the opportunity to serve you, and we look forward to continuing to provide you with our best efforts in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 28, 2018

No hassle! Fast, Efficient and Professional Took my 2018 GLC 300 in for service because I noticed a service message warning with the following: “Auto Light Function Inoperative”. When I arr More

by Bcasarez225
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this great feedback! It is our pleasure to secure your safety and satisfaction, and we are delighted that David was able to take care of your vehicular concern. We are so glad that you had such a positive experience with us, and we look forward to the opportunity to serve you again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 28, 2018

Professional, Knowledgeable and Red Carpet Service! I was completely satisfied with my Mercedes purchase and dealing with Mr. Gene Russell was even better. This gentleman is knowledgeable, patient, and More

by LeoC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Leo, Congratulations on your new Mercedes-Benz! We are so glad that we had the opportunity to work with you, and we are overjoyed to hear of your satisfaction with both your new vehicle and your overall experience. Gene will be so pleased to know that he made such a valuable impact on your visit, and we are so excited for you to enjoy your new vehicle. Be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

September 28, 2018

Andrew Wagner and his team I always receive courteous, attend time service from Andrew Wagner and his team. Follow thru and ease of a transaction is why I have bought two vehicl More

by Petunia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Petunia, Thank you so much for your very kind review! We are delighted to hear that Andrew has consistently provided you with such smooth and efficient experiences, and that he has ultimately earned your confidence in his service. We are so glad that we had the opportunity to do business with you again, and we hope that you will continue to choose Walter's Mercedes-Benz in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 28, 2018

Best Service Department (David Greene) David Greene always provides outstanding customer service. He is friendly, honest, and professional. I would drive all the way to Walter and pass othe More

by Firouzeh.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Firouzeh, Thank you so much for your wonderful review! It is so great to hear how confident you are in David and his service, and we are thrilled that he consistently provides you with nothing short of top-notch service. We look forward to continuing to do so in the future! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 27, 2018

Excellent Service Raul and Bryan made things happen for me that no other dealership could. They listened to my concerns and really made it happen for me. I recommend th More

by JeremyMazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Sep 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jeremy, Thank you so much for your recommendation. We are thrilled that Raul and Bryan were able to accommodate your needs and make things happen for you. It is our pleasure to do what we can to secure our customers' full satisfaction and help them in to vehicles they love, and we are pleased to hear of your contentment with your recent experience. We hope to work with you again in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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