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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

October 01, 2018

Great! Eddy did his best to make sure we got what we wanted within our budget. He was friendly and easy to talk to. I really appreciate his hard work! More

by Martha & Mario Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Martha and Mario, Congratulations on your new vehicle! We're so glad that Eddy was able to accommodate your needs and help you find just what you were looking for. We appreciate the opportunity to do business with you, and we hope to see you again when you are ready for your first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

great salesman first visit and buy the car everything is great I would recommend this dealership to any one Found it on true car. Receive a call. Made a reservat More

by Simonzhaogogogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Simon, Congratulations on your new vehicle, and thank you for choosing to work with us at Walter's! We appreciate your recommendation, and we are so pleased that Raul and Bryan ensured that your visit with us was so smooth and hassle-free. We hope you enjoy your new vehicle! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

Commendable Service! Rene's patients was exceptional as we made up our minds on our next purchase. He also was very pleasant to work with, we have made him part of our f More

by Scatman2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Rene this very kind review! It is so great to know that you are so confident in his efforts, and we are delighted that he could be of such great assistance to you! We hope you enjoy your new vehicle, and we hope to see you again when you are ready for your first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 30, 2018

Great Customer Service I just wanted to drop a short note of appreciation for a pleasant buying experience for the quality of assistance that was provided to my wife while s More

by Iman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Iman, We are delighted that the team provided you and your wife with such a smooth and efficient overall buying experience. We appreciate her decision to work with us as well, and we look forward to the opportunity to serve you both again in the future. Enjoy your new vehicles, and be sure to check back here for savings and updates. Regards, Ray Burke - General Manager

September 30, 2018

Excellent service! David Jaovhari is helpful. The process was fast and smooth! I am really appreciated his hard work ! His explanations is helpful! I definitely come bac More

by Hai tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jaovhari
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Hai, Thank you so much for your great feedback! We are so delighted that David could be of such great assistance to you, and that he ensured that the entirety of your experience was both hassle-free and efficient. It is our pleasure to serve you, and we look forward to the opportunity to do so again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 30, 2018

Happy customer JIN is very nice and very professional , he doesn’t wase peoples time. I came to look at the car was not even available and he took his time to sh More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Angie, Thank you for taking the time to leave Jin this positive feedback! We are so glad that he provided you with such a smooth and efficient experience, and that he was ultimately able to help you find your perfect vehicle. It is a joy to hear of your satisfaction, and we hope to see you again when you are ready for your first service! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 30, 2018

Purchased a CPO vehicle I just wanted to drop a short note of appreciation for a pleasant buying experience for the quality of assistance that was provided to me while I was More

by Maya Carattini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Maya, Congratulations on your new vehicle! We are delighted that Gary was so successful in ensuring that your buying experience was such a positive one. We are overjoyed to hear of your satisfaction, and we are so excited for you to enjoy your new vehicle. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 30, 2018

Mike Sales I live in San Diego and have been in the market for a new vehicle for some time. I could have gone to other dealerships here in town and kept it local More

by GLC300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sales
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Rudy, Thank you for taking the time to leave us this amazing review and recommendation. We appreciate your willingness to go the distance to work with Mike and Walter's Mercedes-Benz, and we are thrilled that his service did not disappoint. Your satisfaction is our priority, and we can't wait for the opportunity to work with you again. We hope you enjoy your new vehicle. Check back here for savings and updates. Regards, Ray Burke - General Manager

September 30, 2018

Perfect Experience Eddy Elsayed helped me a lot for my trade in. He got me a very great deal. Also he is a very professional and friendly sales in the dealership. Cannot More

by Carry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Carry, Thank you so much for your great feedback, and congratulations on your new vehicle! We are so pleased that Eddy was able to help you take home a car that you love for a price that you are so happy with. It's so great to hear of your satisfaction, and we are so excited for you to continue enjoying your new vehicle. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 30, 2018

Honest and Professional! This is the fifth car I buy from Rick A from Walter's Mercedes Benz. If you are in the market for a Mercedes and are looking for the best deal/service More

by MB Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your continued loyalty to our dealership! It is wonderful to know that you are so confident in Rick's service, and we are thrilled that your recent buying experience with him was equally as positive as your previous four. We hope you enjoy your new vehicle, and we look forward to the opportunity to work with you again for #6. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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