Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,347 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,347 reviews

November 14, 2018

LIke car shopping with a buddy! Rene Orellano was great in all the ways you could hope for in shopping for a car. From vehicle knowledge, to brand knowledge, to everything that can More

by Craney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Rene Orellana
November 13, 2018

Women sales people.... Rock! Dina Backer was amazing she knew her stuff. She’s extremely knowledgeable about the model I chose the E450. I went to several places and made many ph More

by elwilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Nov 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Dina this incredible review! We are overjoyed to hear that she was so remarkably transparent, informative, and helpful, and it's great to know that her high level of knowledge was made evident through her service. It is wonderful that she has earned your confidence and full satisfaction, and we hope you are enjoying your new vehicle! Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 13, 2018

Smart Shopping Rick Akigbe guided us through the purchase process yesterday when we popped in without an appointment. We had our eyes on a used vehicle and brought i More

by HooperJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Nov 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this excellent feedback! It's a joy to hear that Rick could be of such great assistance to you in helping you take home exactly the vehicle you had in mind. We are so glad that he was thorough in ensuring that you and your daughter were well taken care of and that your overall experience was as smooth and transparent as possible, and we hope you two enjoy your new vehicle! Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 13, 2018

Recent service experience I’m happy with my recent service experience. Austin Schneider is an excellent service advisor - very knowledgeable, courteous and friendly. After the More

by MBowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this positive review! It's so great that he was so thorough in ensuring that your experience was entirely positive, and we are glad that he could make everything right for you. We are so delighted to hear of your satisfaction, and we look forward to the opportunity to provide you with the same quality service again. Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

Nov 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

.

November 12, 2018

Excellent. Friendly, extremely helpful. Never been disappointed in the 18+ years I've been a customer at Walter's Mercedes Benz. I recommend this dealership to More

by lgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind recommendation! We are so honored to have your loyalty, and we are proud to know that you have consistently been content with the service we have provided you. It's a pleasure to hear that your recent experience with JR was no exception, and we look forward to continue serving you for years to come. Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 11, 2018

New CLA 250 I had a great experience at Walters Mercedes Benz. Upon arrival i was greater by Jackie Nasser. She was friendly and extremely helpful at answering al More

by jentrysalvatore@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Nov 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jentry, Thank you so much for your wonderful feedback! We're so glad to hear that Jackie provided you with thorough, informative, and efficient assistance, and it's great that she was so determined to ensure that you were entirely satisfied with your new vehicle and overall experience. We hope you are enjoying your new CLA 250, and we appreciate the opportunity to do business with you! Drive safely, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 11, 2018

Good recommendation for good team work regarding both Thank you Andrew and Raul for helping me and allowing me to get an awesome Car and deal you are awesome and I will not hesitate to come back and send More

by Divine 2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Nov 14, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed that Andrew and Raul were able to provide you with a car and a deal that you are so happy with, and we are so proud that they have earned your confidence! We appreciate your recommendation, and we look forward to the opportunity to work with you again. Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 10, 2018

wonderful MB purchase experience Our sales rep Alan was great- knowledgeable, helpful, and answered all of our questions. We would def rec him and the Walter dealership location in th More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Villasenor
Nov 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz! We are so pleased that Alan provided you with such thorough assistance during your recent visit, and we are honored to have earned your recommendation! Please enjoy your new vehicle, and let us know if there is anything more we could assist you with in the future. Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 09, 2018

Buying GLC 300 without hassle My wife wanted GLC with all the features It was not available in US SO Bryan , Andrew & Raul Gould one that was on the ship heading towards LONG BE More

by CV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner
Nov 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this amazing feedback! We are overjoyed that the team was able to get your wife into exactly the vehicle she was looking for- at no hassle! It is our pleasure to ensure that our customers' are provided with their perfect vehicles and exceptional experiences, and we thank you both for the opportunity to do business with you! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 08, 2018

Awsome Service Alex was extremely helpful in getting me setup in the system and get the flat tire fixed. The team was very hospitable and courteous, Kudos to the tea More

by Akram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Akram, thank you so much for taking the time to share your great experience with Alex and our team! We know how inconvenient it is to get a flat, and we're so glad that we were able to get it fixed for you so you could continue on with your day. Bbe sure to follow us on Facebook for future specials and updates. Regards, Ray Burke General Manager

...
391
...