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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

October 06, 2018

Great purchase experience with Eddy!!! I walked in during a routine maintenance of my CLA 250. I met with Eddy as I was exploring options for my vehicle as this was my final year on a 3 yea More

by LLUC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share your experience with us. It is a pleasure to hear that Eddy was so thorough in guiding you through your options and ensuring that you chose the perfect one to suit your needs. We're so glad to hear of your satisfaction, and we hope to see you when it is time for your first service! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 06, 2018

Great experience Eddy and Krystin you guys are awesome.super sevice,very knowledgeable about the details.Grate car buying experience for my family.Thank you for the ha More

by Bobby K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystin Escobedo
Oct 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Bobby, It's a joy to hear of your satisfaction with your recent experience working with Eddy and Krystin! We appreciate the opportunity to do business with you, and we're so glad that they could provide you with such great guidance in helping you select the perfect vehicle. We hope to see you again when you are ready for your first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 06, 2018

Easy and satisfying This was the easiest auto deal I've ever had. Very professional and efficient. Andrew went the extra mile for us! Highly recommended! I can't see us More

by GuyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Oct 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We are so delighted that Andrew provided you with thorough service and a positive overall experience. It is our pleasure to go above and beyond to serve you, and we can't wait for the opportunity to work with you again. Enjoy your new vehicle, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 04, 2018

A dealership that goes all the way to help you We have discussion over a 2019 GLA 250 4Matic and reached a tentative price with Internet Sales Mgr. Andrew Wagner. When, we came in and saw that the More

by laoxu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this great review! It is a joy to know that Brian, Raul, and Andrew were able to help you find just what you were looking for, while ensuring that your overall experience was both hassle-free and efficient. We are so glad that you are so happy with your overall experience, and we hope to see you again when you are ready for your first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 04, 2018

Best salesman Mr. Jin Lee was excellent and dependable. I was treated with respect and all my questions was answered. I want to see him again for next car. More

by doo730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Oct 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Jin this kind feedback! We are so delighted that he could be of such great assistance to you and that he ultimately earned your confidence in his service. We hope you enjoy your new vehicle, and we can't wait for the opportunity to work with you again. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 03, 2018

Awesome Experience! My wife and i were there to look for an SUV however we stumbled upon a CLA for my daughter. Gene Russell helped us through the process and he did an More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Chad, Thank you so much for taking the time to share your amazing experience! We are overjoyed to hear of your satisfaction with your recent experience working with Gene, as it is our pleasure to go above and beyond to serve you! We hope that your daughter is enjoying her new CLA, and we are so glad that we had the opportunity to work with you in this special purchase! Feel free to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 02, 2018

Happy to work with Bob Rosas! I'm a repeat client of Mr.Bob Rosas. Just leased a new car for my son,both my son and i are very happy to work with Bob Rosas! He had lots of patienc More

by Tang's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rosas, Gary Kunzman
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations to your son on his new vehicle! We are so pleased that you made the decision to work with us once again, and we are thrilled that Bob ensured that your recent leasing experience was just as positive as your first! Please do not hesitate to contact us if you have any further questions or concerns, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 02, 2018

Auto purchase Thanks to Glenn, Simon and Tony our experience Purchasing a 2018 metris van was fantastic. Most certainly will return for our next vehicle purchase More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jules, Congratulations on your new vehicle! We are thrilled to hear that Glenn, Simon, and Tony ensured that your buying experience was so remarkable, and we are honored to have earned your excellent rating and recommendation! We hope you enjoy your new vehicle, and we look forward to the opportunity to work with you again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

New 2019 GLC 300 sub purchase. Thank you to walters sales associate Andrew and Bryan for assisting us in the purchase of our new car. We love the experience and the level of high pr More

by Lorenas new glc300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, Andrew Wagner, Bryan Fitzpatrick
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Daniel and Lorena, Congratulations on your new GLC 300! Your kind words mean so much to us, and we are thrilled that your buying experience was so overall remarkable! It is our pleasure to have been able to provide you with a vehicle you love, as well as our best service, and we are honored to have earned your confidence in our dealership. We look forward to continuing to serve you for years to come. Thank you. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

Great Customer Service! Gary Kunzman was very personable. He made sure to ask and give me what I needed in the vehicle I was searching for. I have a family of four and needed More

by sarahcarroll88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sarah, Thank you so much for your excellent review! It is a pleasure to know that Gary was able to accommodate your needs and ultimately guide you to the perfect vehicle for you and your family! We hope that you all are enjoying it! Please let us know what more we can assist you with in the future, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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