Walter's Mercedes-Benz of Riverside

Excellent JR. Rodriguez JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to th JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to the dealership. More

Service Review Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you More

Great experience with Rick Akigbe It was a pleasure working with Rick Akigbe in finding the right car for me. He was well informed with the many features on the car and was clear inst It was a pleasure working with Rick Akigbe in finding the right car for me. He was well informed with the many features on the car and was clear instructions on their use. All the staff at Walters are pleasant & helpful. Our families 3rd car from this dealer their customer service is consistent and dependable as are their vehicles. More

Service visit JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! More

1st Visit was Great J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the car while its serviced. Was my first visit, and I will definitely being going back for future service. I had gotten two quotes for the service from other MB dealers in Palm Springs and Plano Texas (I'm driving there tomorrow), and Walters beat both of them by over $100. And when they were finished, there were no surprises or extra charges. I paid what they quoted me over the phone. Very happy. More

Service Repairs for my vehicle (E350) Lot’s of confidence re; Service Advisor (Alex Ramirez) , Service Technicians and Service Team (addressing complementary vehicle wash ). All above ment Lot’s of confidence re; Service Advisor (Alex Ramirez) , Service Technicians and Service Team (addressing complementary vehicle wash ). All above mentioned personnel, deserve “Recognition “ for the efforts that have resulted in “ A Totally Satified Walter’s Customer. More

AMAZING It was an amazing experience. I have already bragged to all my colleagues, Family and friends. The Mercedes Benz experience is one to be savored. It was an amazing experience. I have already bragged to all my colleagues, Family and friends. The Mercedes Benz experience is one to be savored. More

Good Service JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication ski JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication skill. Thanks JR it was a pleasure More

Exceptional Customer Service I appreciate the time JR took with me regarding my vehicle. He explained everything that would be done to my car and made sure the recalls were taken I appreciate the time JR took with me regarding my vehicle. He explained everything that would be done to my car and made sure the recalls were taken care of as well as making sure I had a ride from and back to the dealership. He also made sure my car was ready on the day he said it’ll be ready. JR gave great customer service and customer care. More

Mercedes Commercial Service Dealership is excellent.Service is top shelf.Employees are well educated in the field they are working in.Only complaint is the service prices are hig Dealership is excellent.Service is top shelf.Employees are well educated in the field they are working in.Only complaint is the service prices are high for commercial service.The work is excellent and done in a timely manner if you make a appointment.Worth your time. More