Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,224 reviews

October 16, 2018

Staff and experiercc Staff wear all very helpful and sale person (Eddy Elsayed) also very good.. Also Finance was very helpful, I would come back and I would recommend the More

by castro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent rating! We are overjoyed that Eddy and the team could be of such great assistance to you throughout your recent buying experience. We appreciate the opportunity to work with you, and we hope you are enjoying your new vehicle. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

Service evaluation I received an excellent help from J.R. Rodriguez and loan car service. I highly recommend this dealership. Excellent Mercedes dealerships in Inland More

by Bonhe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this very kind recommendation! We are overjoyed that JR and the team could be of such great assistance to you during your recent visit, and we hope that you will continue to confide in our dealership for each of your automotive needs in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

B2 service Brandon was excellent Quick and directly to the point as well as very knowledgeable on what my service as needed and he came to me at the waiting area More

by Gapo69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Brandon Monaco
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this 5-star review! It is a pleasure to hear that Brandon provided you with service that was both efficient and effective, and we are pleased to have earned your satisfaction. Please let us know how else we may assist you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

Happy Customer Adam, was so efficient and professional. He explained in detail all of my questions. Made sure that I was out in time promised! As always Walters serv More

by Mariposa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so appreciative of your willingness to go the extra mile to work with us, and we are thrilled to hear that you are consistently content with the efficiency of our service. It's so great to know that your recent service visit with Adam was no exception, and we ask that you feel free to contact us if you ever have any further questions or concerns! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

Great Job I brought my car in for service and Cody Burt made the process so simple, easy and hassle free. I recommend Cody to anyone looking to get serviced. More

by Samantha R.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 17, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Samantha, We are delighted to hear that Cody took such good care of you and that he ensured that your overall service experience was both smooth and hassle-free. We appreciate you taking the time to leave him this kind recommendation, and we look forward to serving you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 15, 2018

REcall and routine maintenance visit My experience overall was a good one. I responded to a smart recall notice to have an engine pad replaced and at the same time had a regular periodic More

by Yellow smart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THe man and laady who checke out the loaner car???, David Greene
Oct 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your recent experience with us! We are so delighted that David provided you with such thorough service, and we are pleased to have had the opportunity to work with you. We wish you the safest of travels, and we hope to hear from you again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 15, 2018

Another Purchase and Satisfied Customer This is our second purchase from Walters. We have also purchased from another local MB dealership and my preference is Walters. Better customer servic More

by Flyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this positive feedback! We're so glad we had the chance to assist you with another purchase, and we are overjoyed to hear that you have had such wonderful experiences working with Eddy and the team during both of your visits. We feel so fortunate to have your confidence, and we look forward to the opportunity to serve you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 15, 2018

David Greene @ Walter's was very helpful! I had to replace one of the keys for my 2009 Mercedes E350. I was referred to David Greene in service. David got me in & out very quickly for my ser More

by cpearce123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the 5-star review! We are pleased to hear that David was able to assist you so quickly and efficiently. Please let us know if there is anything more we could help you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 15, 2018

Best service Brandon Monaco of the Walter’s Mercedes Benz of Riverside is the best. Very helpful..accommodating...great delivery of service... Wouldn’t go elsewh More

by Mareyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Mareyah, Thank you so much for your kind recommendation. It is wonderful to hear of your confidence in Brandon's service, and we are so pleased that we could be of assistance to you. We look forward to hearing from you again the next time you are in need automotive service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 15, 2018

Second time to come here Love this place so much, and I will come here again. Austin helped me a lot even though I spent more than 3 hours to wait my car be finished, he was s More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Denny, Thank you so much for your very kind words. We are overjoyed that Austin ensured you were well informed and taken care of throughout the entirety of your recent service experience. It is so wonderful to hear of your confidence in our dealership, and we look forward to making your next visit just as exceptional. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

...
386
...