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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,347 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,347 reviews

December 04, 2018

I just had the best car buying experience ever. From the moment I contacted Walters Mercedes I was extremely happy. I contacted them on line and I received a video from Allan showing me the car that More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Alan Villasenor , Bryan Fitzpatrick
Dec 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz, and thank you so much for taking the time to leave us this wonderful review! We are overjoyed to hear that your buying experience was so smooth and enjoyable, and we are so glad that Alan, Bryan, and Angel ensured that you left with exactly the vehicle you were looking for. We thank you for doing business with us, and we hope to hear from you again when the time comes for your first service! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 03, 2018

Always a great experience This is our 4th car that we've purchased with Jackie Nasser. She's always found us the best deal. We always have a great time, never a bad experience. More

by Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so appreciative of your continued business, and we are delighted that Jackie could provide you with another positive experience and unbeatable deal! Your kind words mean so much to us, and we hope that you will continue to confide in Jackie and our team for your automotive needs in the future. Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

December 03, 2018

Thank you Morris! (: I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a More

by anonymous91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emil Iltchi
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first new car! We are thrilled that we had the opportunity to assist you with this special purchase, and it's great to hear that Morris and Emil ensured that it was such an enjoyable experience! It is a pleasure to hear of your satisfaction, and we are so glad we could get you into exactly the vehicle you were looking for. We hope you are enjoying it! Be sure to follow us on Facebook for future specials and updates! Regards, Ray Burke - General Manager

December 03, 2018

NEW CLA OFF THE LOT Fabulous customer service from Christian and really the whole MB family. So personable knowledgeable and helpful! You will not find better service. Th More

by benzbabe19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind review! We are happy to hear that Christian and the team provided you with such great assistance throughout your recent buying experience, and we thank you for doing business with us at Walter's! Enjoy your new vehicle, and please let us know what more we could do for you in the future. Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

December 02, 2018

Outstanding service and no was never an answer here. Wonderful attention to detail, great selection of cars and your staff here all deserve a 10 out of 10 rating. Dealt with Rick akagibe who was outstan More

by Vanilla100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel in service/concierge. , Rick Akigbe
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this wonderful review! We are overjoyed that Rick provided you with remarkable assistance and a great deal! We are proud to have earned your 10/10 rating, and we hope to do so again when the time comes for your first service! Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

December 01, 2018

Easy time reset Adam is always so helpful when we bring our cars and van in. I was so confused on setting the time on my van and Adam was helpful enough to set the ti More

by Daniel fruit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Daniel, Thank you so much for your positive feedback! It is our pleasure to assist you, and we are glad that Adam ensured that you were fully informed and confident in your service. We always aim to provide our guests with exceptional experiences, and we look forward to the opportunity to do so again when the time comes for your next service! Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

December 01, 2018

The Mercedes difference Andrew Wagner was fantastic throughout my mom's car shopping experience. Raul Ayala was also great because he speaks Spanish and made us feel very com More

by First timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We are so glad that Andrew and Raul could be of such great assistance to you and your mother during the process of purchasing her new car. It is such a pleasure to hear how happy she is with her new vehicle, and we ask you both to feel free to give us a call if there is anything more we could assist you with in the future! Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

December 01, 2018

This was the best shopping experience ever! I am so pleased! I truly enjoyed buying the car from Andrew Wagner. Raul Ayala and Christian Garcia were also wonderful. The service I received and the personal att More

by janelleewoodward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Christian Felix
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Janelle, Thank you so much for your incredible review, and congratulations on your new vehicle! We are thrilled that Andrew, Raul, and Christian were so thorough in ensuring that you were well taken care of and that you took home the car of your dreams! We are so happy to hear of your satisfaction, and we can't wait for the opportunity to work with you again! Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

November 30, 2018

Best car buying experience Leased a 2019 GLC and Jackie Nasser provided exceptional service from start to finish. Her knowledge , professionalism and attention to detail set her More

by 2019AMGGLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz GLC! We are happy to hear that your experience with Jackie was so thorough and efficient- from start to finish, and that her attentiveness and professionalism ultimately earned your confidence. It's so great to hear of your satisfaction, and we ask that you feel free to contact us if there is anything more that she or the team could assist you with in the future. Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

November 30, 2018

Holiday The holidays is the busiest time of year for my business whic means I need my company vehicle serviced in a timely manner. Thanks Adam for the quick a More

by Jens123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are so glad that Adam was able to take care of your company vehicle- quickly and efficiently. Please don't hesitate to contact us if there is any further service we may offer you in the near future, and be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager!

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