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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,347 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,347 reviews

December 11, 2018

Sales & Service, 4 cars over 39 years I couldn't be more satisfied with my recent purchase of a B class that i have leased for 3 years. No time was wasted in accomplishing the paperwork Bo More

by Winr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Murray, Ari Abdolhosseini, Emil Iltchi
Dec 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your purchase! It is wonderful to hear that your experience working with Bob was so smooth and efficient, and we are so pleased that he and Alex could be of such great assistance to you. We are honored by your continued loyalty and to have had another opportunity to do business with you, and we look forward to continue working with you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 11, 2018

Great Custimer Service Adam Garcia the service advisor and the whole team at Walter's helped my service needs on my Mercedes Sprinter.. the Customer Service is exceptional a More

by Jay4Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Dec 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this kind feedback. It is our pleasure to serve you, and we are so happy to hear of your contentment with your recent visit. Please let us know if there is anything more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 11, 2018

Great Help I was looking into getting a car for myself , being 18 with a car loan was already a hard thing for dealers to help me out. But at Walters, I was able More

by Richard Avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sales
Dec 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Richard, Congratulations on your new CLA 250! We are thrilled that Mike was able to get you with a vehicle you love and the deal you were hoping for. We are so appreciative of the opportunity to work with you, and we are so excited for you to enjoy your new Mercedes-Benz. Please let us know if there is anything more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke- General Manager

December 11, 2018

I am delighted with Austin Schneider excellent service . From the moment I came in I didn't have to wait to be helped. They were already expecting me. Austin took care of the paperwork and the service was More

by Agent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation! It is a pleasure to hear of your contentment, and we are so delighted that Austin and the team ensured that your service was completed thoroughly and efficiently. We strive to provide our guests with nothing short of high- quality service, and we look forward to continuing to do so for you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke- General Manager

December 10, 2018

C300W What an experience I had at Walter's Mercedes. From the time I first visited the dealership to my second visit, it was just awesome. If you get a cha More

by Benzluva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Emil Iltchi
Dec 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review, and congratulations on your new Mercedes-Benz C300W! We are thrilled that your buying experience with Jackie was so smooth and enjoyable, and we are proud that she and the team have earned your recommendation. We appreciate your business, and we hope to serve you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 08, 2018

Brandon is awesome ! Brandon is awesome! Had a tire problem and he fixed it ASAP! Always great service and takes care of his customers and with a smile. More

by benzdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your great feedback! We're so glad that Brandon was able to resolve your tire issue- quickly and efficiently. It is our pleasure to help, and we look forward to continue serving you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 08, 2018

Platinum service through and through. I recently bought two SUV’s from Andrew Waggoner. Andrew was the best salesperson I’ve ever had at a Benz dealership by far. He’s extremely familiar w More

by Socobsvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, Andrew Wagner
Dec 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your two new SUV's! It is so wonderful to hear that Andrew provided you with thorough service and an all-around exceptional buying experience! He will be delighted to know that you are confident in his expertise, and we ask that you don't hesitate to contact us if there is anything more that he or the team could assist you with in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 06, 2018

5th Car from Walters One doesn’t return five times to a dealer or to their amazing salesperson, Andrew Wagner, without something amazing happening there. Andrew is on your More

by Trinitynetworx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are thrilled that Andrew has consistently provided you with service you can rely on. We hope you enjoy your new vehicle, and we look forward to continuing to offer you the same quality assistance in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 05, 2018

Fast friendly knowledgeable service Always a friendly welcome fast service & will recommend to everyone I know j.r. Ridriguez Is always professional & friendly fast service Gets the More

by Cookie/martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser
Dec 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Martha, Thank you so much for leaving us this very kind review and recommendation! It is our goal to provide our guests with comfortable and efficient overall experiences, and we are thrilled to hear that you have been so content with our efforts! JR and the entire Walter's team look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 04, 2018

Great Communication Cody is my assigned service rep and he is great about keeping me informed and answering questions. Unfortunately for me the parts I needed were not i More

by Smart owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to share this kind feedback, and we're so glad that Cody could consistently be of such great assistance to you when you join us for service. We feel fortunate to have the opportunity to serve you, and we look forward to continuing to work with you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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