Walter's Mercedes-Benz of Riverside

Outstanding service Cody Burt and Tyler Usary are the primary reason I always have my car serviced at Walter’s. They follow through and are exceptional to work with. Addi Cody Burt and Tyler Usary are the primary reason I always have my car serviced at Walter’s. They follow through and are exceptional to work with. Additionally, this is my sixth car from Walter’s and the service department can’t be beat. I continue to be a very satisfied customer. Well done! A special thanks to George too! More

I had a excellent first time experience at Walter’s. J R Rodriguez was very helpful and knowledgeable in what was needed and recommended for my 40,000 mile service. J R Rodriguez was very helpful in expl J R Rodriguez was very helpful and knowledgeable in what was needed and recommended for my 40,000 mile service. J R Rodriguez was very helpful in explaining what was entailed in a (A) and (B) service. More

David Greene is best! David Greene is professsional, has amazing follow up and follow through. He is genuine and transparent, you never feel in the dark while your car is David Greene is professsional, has amazing follow up and follow through. He is genuine and transparent, you never feel in the dark while your car is in service. The entire staff has great teamwork and are all willing to jump in assist. Feels like a family the minute you pull in. Thank you. More

Always on top of their game I toke my car in for an issue with the gas cap and Cody was so great, he got me right in, without an appointment and they figured out the problem in l I toke my car in for an issue with the gas cap and Cody was so great, he got me right in, without an appointment and they figured out the problem in less than an hour. Thank you so much, Cody!! More

AAA+ Customer Services and Great Team !!! I walked into Walter's Mercedes-Benz of Riverside and I was lucky enough to meet with Jaqueline Nasser. She was an exemptional sales person and a grea I walked into Walter's Mercedes-Benz of Riverside and I was lucky enough to meet with Jaqueline Nasser. She was an exemptional sales person and a great help, the new vehicle purchased at the dealer was a soft and easy transaction. I truthy recommend this dealer to anyone and specially look for Jaqueline. Best recommendation !!! Alejandro More

GREAT NEGOTIATION Good customer service to all the staff members . Great sales person under the name of Alin Cole. Alin Cole was very outgoing he approached us very Good customer service to all the staff members . Great sales person under the name of Alin Cole. Alin Cole was very outgoing he approached us very quickly and helped us right away on the vehicle I was searching for. He was determined to find me the right car with the color I wanted and the price I was looking for as well. Thank you for the great experience and thanks Alin for making this happen. More

Exceptional!!! Hi Raul, Thanks for assisting us during our visit at Walter’s. The intension was to return a leasted car and get another brand for a change. But y Hi Raul, Thanks for assisting us during our visit at Walter’s. The intension was to return a leasted car and get another brand for a change. But you guys are easy to deal and work with. So I drove home another Benz. No regrets!!! Our family have always trusted MB. More

Excellent and friendly service We originally planned on buying a Tesla because we wanted a vehicle with the latest available driver assist technology. However we thought we would te We originally planned on buying a Tesla because we wanted a vehicle with the latest available driver assist technology. However we thought we would test drive a Mercedes-Benz as well, and visited Walter's Mercedes-Benz of Riverside. Bryan Fitzpatrick took us on a test drive, and after driving a GLC and listening to Bryan's explanation of the superior technological features, we got sold on purchasing a 2019 GLC300-4matic in preference to a Tesla. Andrew Wagner very ably assisted us in choosing the options most suited to our needs, and wrote up our order for the GLC. Andrew also kept us updated constantly about the manufacture, shipment and arrival of our vehicle at the dealership, and very patiently explained to us about the features of the vehicle when we took delivery of it. Justin Campbell took care of the sales contract, and Raul Ayala helped with getting our GLC ready. We had great pleasure, excellent experience and complete satisfaction in dealing with all four of them. Everyone we dealt with at Walter's Mercedes-Benz are very knowledgeable about their jobs and their vehicles they sell. We will return to Walter's anytime we need another vehicle or service, and will recommend anyone to do business with Walter's Mercedes-Benz of Riverside. More

Knowledgeable and attentative Very pleased with the overall experience although not knowing much about cars but thanks to the guidance and knowledge of Eddy Elsayed through the who Very pleased with the overall experience although not knowing much about cars but thanks to the guidance and knowledge of Eddy Elsayed through the whole process it was an easy choice for the ideal vehicle for me. More

Painless lease Great process of returning and exchanging our lease with low miles. Stayed late in the evening on a weekend for us to go Over our options, look at the Great process of returning and exchanging our lease with low miles. Stayed late in the evening on a weekend for us to go Over our options, look at the current models, search the inventories, and within a day had the car for us to see from Long Beach Dock. Went home with a new model at a great price. Excellent service at this dealership for over a decade. Follow up texts and calls with Andrew and Raul to help set up the new vehicle much appreciated. We will continue to have our car serviced here and return for future vehicles. More