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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,224 reviews
October 31, 2018
Great customer service Whenever I need service on my Mercedes GLE SUV, ALex Ramirez always provides 1st class attention to my issues, and promptly informs me of the progress Whenever I need service on my Mercedes GLE SUV, ALex Ramirez always provides 1st class attention to my issues, and promptly informs me of the progress. I highly recommend him. More
by Ken
Employees Worked With
October 31, 2018
Best Mercedez Dealer! I’ve visited couple Mercedes dealers and this is the best branch. Gene is the sales person and he was super helpful and friendly. I would recommend hi I’ve visited couple Mercedes dealers and this is the best branch. Gene is the sales person and he was super helpful and friendly. I would recommend him to everyone! More
by Livia
October 31, 2018
Great experience! Walter’s is my go to place to get my work vehicle serviced. Adam is such a wonderful person to deal with and makes the process quick and easy. Thanks Walter’s is my go to place to get my work vehicle serviced. Adam is such a wonderful person to deal with and makes the process quick and easy. Thanks a bunch, Adam! More
by SierraG
Employees Worked With
Adam Garcia
October 31, 2018
Excellent Customer Service Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and se Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and service advice. More
by Drdowns
Employees Worked With
October 30, 2018
Comments Cody was very efficient and helpful. He promptly handled and resolved my service issues. I will certainly use this dealership for my future service Cody was very efficient and helpful. He promptly handled and resolved my service issues. I will certainly use this dealership for my future service needs. More
by ken
Employees Worked With
Cody Burt
October 29, 2018
Excellent Customer service as always by Andrew Wagner Andrew Wagner made my purchase of 2019 GLC 300 experience smooth and hassle free. Got me the best deal. Would highly recommend to work with Andrew Wag Andrew Wagner made my purchase of 2019 GLC 300 experience smooth and hassle free. Got me the best deal. Would highly recommend to work with Andrew Wagner. Andrew'e assistant Raul Ayal was the tech genius to get me flying with the latest update to the new system. More
by Mahesh
October 28, 2018
Eddy Elsayed Walter's Mercedes-Benz was very good sales man Eddy Elsayed was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely Eddy Elsayed was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely makes us want to come back for more. Thank you Eddy Elsayed you made my day the car is amazing and I can’t describe my happiness. Essam Abdelnour Construction Services Center More
by roro
Employees Worked With
October 28, 2018
Trade in I came into this dealership to explore my options for a trade in. I reached out to Eddy & his team and they were beyond helpful. Eddy sold me my firs I came into this dealership to explore my options for a trade in. I reached out to Eddy & his team and they were beyond helpful. Eddy sold me my first Benz and I notified him and he took the time to set up a meeting with me. Just like my first experience, eddy was able to help me get the best affordable deal. I’d highly recommend Walter’s Mercedes Benz- Riverside location as well as salesman Eddy Elsayed for those who are thinking about purchasing a Benz! More
by J@dyn2008
October 27, 2018
We love Jacqueline Nasser She was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely makes us She was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely makes us want to come back for more. Thank you Jacqueline you made my day the car is amazing and I can’t describe my happiness. Forever grateful Susana & Felipe Gutierrez. More
by Philysuzy
Employees Worked With
Jackie Nasser
October 27, 2018
New car purchase Both Andrew and Raul you're the best. Andrew knew everything about the vehicle and performance. Raul was very detailed in explaining the features and Both Andrew and Raul you're the best. Andrew knew everything about the vehicle and performance. Raul was very detailed in explaining the features and he text me the following morning to follow up if I needed help with anything. Overall the sales experience was excellent More
by Renehernandez
