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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,398 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,398 reviews
February 17, 2024
Kelly Sandefur was extremely helpful, efficient and polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come to my Riverside Walter’s location bc I’ve been a loyal customer for over 20 years and they never disappoint. More
by camelia wogu
Employees Worked With
February 17, 2024
Edwin was very responsive to my requests and that initially brought me into the dealership. initially brought me into the dealership. More
by kellyenergy99
February 16, 2024
As a woman, I was so happy that there was a female service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress be service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress being my car. I look forward to the next time I need to take my car in for service. All of the service employees were very polite and helpful. More
by kimberleysm6
Employees Worked With
February 16, 2024
Easy process and love the car. Our salesman was Omar, and he generated a deal so good my car payment is now $200 cheaper than my old car. Will forever buy my car from Walters Merce Our salesman was Omar, and he generated a deal so good my car payment is now $200 cheaper than my old car. Will forever buy my car from Walters Mercedes-Benz!!!! 👍🏾👍🏾 More
by Tye
Employees Worked With
Nick Hays, Omar Malek
February 13, 2024
Michael Ramos was incredible and he went above and beyond to make sure we were taken care of. to make sure we were taken care of. More
by best_jonathan
Employees Worked With
February 13, 2024
The place is very beautiful clean and very nice. The coffee bar absolutely exquisite. I love the coffee machine. The bathroom was so tidy I could sleep on it. The coffee bar absolutely exquisite. I love the coffee machine. The bathroom was so tidy I could sleep on it. More
by jdacones
Employees Worked With
February 13, 2024
Kelly Sandefur is my specialty. She has a super inviting personality and a high standard service. She actually goes above and beyond explaining in detail the service done on my She has a super inviting personality and a high standard service. She actually goes above and beyond explaining in detail the service done on my cars . Thank you Kelly More
by arlet
Employees Worked With
February 11, 2024
I brought in my recently purchased pre owned GLE350 for a check up and was pleasantly surprised how efficient and quick the service was. I pulled in without appointment and met by the service receptionist an check up and was pleasantly surprised how efficient and quick the service was. I pulled in without appointment and met by the service receptionist and told her my issue she said she’ll be right back with the service technician I believe his name is Jr Rodrigues They told me it will be an hour and half job and I can wait at the customer lounge area enjoy coffee and cookies while waiting. The wait is just about an hour and I’m on my way home. Mr Hank you! More
by rogerpolicar
Employees Worked With
February 11, 2024
Excellent work and excellent service thanks to Simon Green is good in his line very helpful Green is good in his line very helpful More
by ponch.diaz
February 10, 2024
JR Rodriguez was very polite if efficient. I gave him an excellent rating. good communication I gave him an excellent rating. good communication More
by Healthangl
Employees Worked With
