Walter's Mercedes-Benz of Riverside

Service visit JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! More

1st Visit was Great J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the car while its serviced. Was my first visit, and I will definitely being going back for future service. I had gotten two quotes for the service from other MB dealers in Palm Springs and Plano Texas (I'm driving there tomorrow), and Walters beat both of them by over $100. And when they were finished, there were no surprises or extra charges. I paid what they quoted me over the phone. Very happy. More

Service Repairs for my vehicle (E350) Lot’s of confidence re; Service Advisor (Alex Ramirez) , Service Technicians and Service Team (addressing complementary vehicle wash ). All above ment Lot’s of confidence re; Service Advisor (Alex Ramirez) , Service Technicians and Service Team (addressing complementary vehicle wash ). All above mentioned personnel, deserve “Recognition “ for the efforts that have resulted in “ A Totally Satified Walter’s Customer. More

AMAZING It was an amazing experience. I have already bragged to all my colleagues, Family and friends. The Mercedes Benz experience is one to be savored. It was an amazing experience. I have already bragged to all my colleagues, Family and friends. The Mercedes Benz experience is one to be savored. More

Good Service JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication ski JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication skill. Thanks JR it was a pleasure More

Exceptional Customer Service I appreciate the time JR took with me regarding my vehicle. He explained everything that would be done to my car and made sure the recalls were taken I appreciate the time JR took with me regarding my vehicle. He explained everything that would be done to my car and made sure the recalls were taken care of as well as making sure I had a ride from and back to the dealership. He also made sure my car was ready on the day he said it’ll be ready. JR gave great customer service and customer care. More

Mercedes Commercial Service Dealership is excellent.Service is top shelf.Employees are well educated in the field they are working in.Only complaint is the service prices are hig Dealership is excellent.Service is top shelf.Employees are well educated in the field they are working in.Only complaint is the service prices are high for commercial service.The work is excellent and done in a timely manner if you make a appointment.Worth your time. More

Very professional, yet warm and personable. Gene paid close attention to our needs. He took his time to determine just what we wanted in our next Mercedes. He covered every detail about the veh Gene paid close attention to our needs. He took his time to determine just what we wanted in our next Mercedes. He covered every detail about the vehicle and did not want us to leave until he answered every one of our questions. I especially liked how he walked me through the process of syncing my phone with the vehicle. This was important to me as I speak with clients from the east coast throughout the day while on the road. Gene is a great ambassador for Walter's Automotive Group. Thank you for hiring this man. More

Great service!! Riverside Mercedez Benz dealer has been very professional and provided timely service for all those years. I am very satisfied with the service and hi Riverside Mercedez Benz dealer has been very professional and provided timely service for all those years. I am very satisfied with the service and highly recommend! More

600SL I have been having my car serviced the past few years at Walters. I have always dealt with Brandon Monaco he is very professional and always makes sur I have been having my car serviced the past few years at Walters. I have always dealt with Brandon Monaco he is very professional and always makes sure my concerns on the car are repaired. It is difficult to find a facility to work on the 600 SL because if it's age a 1993 and the engine a V 12 but I am thankful I found Walters. More