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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,223 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

November 22, 2018

Buying a new car I really thank you Andrew, for our knowledge, information regarding the vehicle. You r right were you need to be as a good salesman and you are incred More

by Divine 2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Nov 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Gaelle, Thank you so much for taking the time to share these very kind comments! We are so pleased that Andrew provided you with such exceptional assistance, and it's wonderful to know that he has earned your confidence. We hope you are enjoying your new vehicle, and we ask that you feel free to give us a call if there is anything more that Andrew or the team could assist you with in the future. Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

November 22, 2018

Buying a new car Raoul! For what is worth if it wasn’t for you, I wouldn’t have bought the car! I hesitated to purchase the car with riverside and you made it happen! More

by Divine 2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Gaelle, We are so happy to hear that Raul helped you make a decision that you are so happy with. We appreciate the opportunity to do business with you, and we are delighted that our team could make your buying experience such a positive one. Please let us know what more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates! Congratulations on your new vehicle! Regards, Ray Burke - General Manager

November 21, 2018

Excellent service on my wife’s E350 Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback o More

by GregS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner vehicle rep, don’t remember his name
Nov 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Greg, Thank you so much for taking the time to share your recent experience! We are so pleased that Alex was thorough and efficient in getting your wife's vehicle taken care of, and we are honored to have attained your satisfaction! We are appreciative of the opportunity to assist you, and we look forward to continuing to serve you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 21, 2018

A Quality Dealership Dedicated to Excellence Vehicle brought in for service and found everyone courteous and professional. We have dealt with Mark Interlicchia each time we have had to have serv More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Joe, Thank you for taking the time to leave Mark this great review! We are so happy to hear that he has consistently provided you with service that you are both confident and content with! It is our goal to provide you with nothing short of the highest-quality of service, and Mark and the team look forward to continuing to take exceptional care of your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 20, 2018

Great We had a great experience. They really cared about what we wanted and there was no haggling. Eddy was able to get us the deal we wanted. More

by Musselman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so delighted that Eddy was able accommodate your needs and provide you with the deal and the vehicle you were looking for! We hope you enjoy your new ride, and we hope to see you again when the time comes for your first service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 20, 2018

Best car buying experience ever Firts and foremost I want to thanks Rene Orellana for taking the time to provide exceptional and transparent experience. He took the time out of his d More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Nov 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Erik, Thank you so much for your incredible feedback! Your satisfaction is our utmost priority, and we are so happy to hear that Rene went above and beyond to ensure that you left with exactly the vehicle you had been hoping for. It was our pleasure to work with you, and we are delighted that we could provide you with a remarkable overall experience. Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 20, 2018

Everyone my wife and I met were very attentive & helpful! Everyone was helpful, courteous and kind. We were able to find a car that suited our needs and was within our budget. We'll reccomend this dealership More

by 9155jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Nov 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jim, Thank you so much for your recommendation! We are so glad that Jackie was able to accommodate your needs and get you and your wife into the perfect vehicle- for the perfect price! It is our pleasure to serve you, and we thank you for choosing to do business with us at Walter's Mercedes-Benz! Drive safely, and enjoy your new ride! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 19, 2018

Excellent JR. Rodriguez JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to th More

by Samsaaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sam, Thank you for leaving JR this very kind review! We agree that JR is an excellent asset to our team, and we are delighted that he has earned your confidence through the attentive and efficient service that he has provided for you. Please let us know if there is anything more that he or the team could assist you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 19, 2018

Service Review Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you More

by Jewn Ebuenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jewn, We're pleased to hear that JR ensured that your vehicle was well-taken care of and that you were fully content with your service. It is our pleasure to assist you. Please let us know what more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 19, 2018

Great experience with Rick Akigbe It was a pleasure working with Rick Akigbe in finding the right car for me. He was well informed with the many features on the car and was clear inst More

by Bassett,seymour12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Ari Abdolhosseini
Nov 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Seymour, Congratulations on your new car! We are so happy to hear that Rick and the team were able to lead you to the perfect vehicle, while providing you with a smooth overall experience. We are so appreciative of your family's continued business, and we look forward to continuing to serve your automotive needs in the future. Enjoy your new ride, and be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

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