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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,223 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,223 reviews

December 10, 2018

C300W What an experience I had at Walter's Mercedes. From the time I first visited the dealership to my second visit, it was just awesome. If you get a cha More

by Benzluva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Emil Iltchi
Dec 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review, and congratulations on your new Mercedes-Benz C300W! We are thrilled that your buying experience with Jackie was so smooth and enjoyable, and we are proud that she and the team have earned your recommendation. We appreciate your business, and we hope to serve you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 08, 2018

Brandon is awesome ! Brandon is awesome! Had a tire problem and he fixed it ASAP! Always great service and takes care of his customers and with a smile. More

by benzdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your great feedback! We're so glad that Brandon was able to resolve your tire issue- quickly and efficiently. It is our pleasure to help, and we look forward to continue serving you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 08, 2018

Platinum service through and through. I recently bought two SUV’s from Andrew Waggoner. Andrew was the best salesperson I’ve ever had at a Benz dealership by far. He’s extremely familiar w More

by Socobsvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, Andrew Wagner
Dec 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your two new SUV's! It is so wonderful to hear that Andrew provided you with thorough service and an all-around exceptional buying experience! He will be delighted to know that you are confident in his expertise, and we ask that you don't hesitate to contact us if there is anything more that he or the team could assist you with in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 06, 2018

5th Car from Walters One doesn’t return five times to a dealer or to their amazing salesperson, Andrew Wagner, without something amazing happening there. Andrew is on your More

by Trinitynetworx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are thrilled that Andrew has consistently provided you with service you can rely on. We hope you enjoy your new vehicle, and we look forward to continuing to offer you the same quality assistance in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 05, 2018

Fast friendly knowledgeable service Always a friendly welcome fast service & will recommend to everyone I know j.r. Ridriguez Is always professional & friendly fast service Gets the More

by Cookie/martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser
Dec 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Martha, Thank you so much for leaving us this very kind review and recommendation! It is our goal to provide our guests with comfortable and efficient overall experiences, and we are thrilled to hear that you have been so content with our efforts! JR and the entire Walter's team look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 04, 2018

Great Communication Cody is my assigned service rep and he is great about keeping me informed and answering questions. Unfortunately for me the parts I needed were not i More

by Smart owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to share this kind feedback, and we're so glad that Cody could consistently be of such great assistance to you when you join us for service. We feel fortunate to have the opportunity to serve you, and we look forward to continuing to work with you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 04, 2018

I just had the best car buying experience ever. From the moment I contacted Walters Mercedes I was extremely happy. I contacted them on line and I received a video from Allan showing me the car that More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Alan Villasenor , Bryan Fitzpatrick
Dec 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz, and thank you so much for taking the time to leave us this wonderful review! We are overjoyed to hear that your buying experience was so smooth and enjoyable, and we are so glad that Alan, Bryan, and Angel ensured that you left with exactly the vehicle you were looking for. We thank you for doing business with us, and we hope to hear from you again when the time comes for your first service! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 03, 2018

Always a great experience This is our 4th car that we've purchased with Jackie Nasser. She's always found us the best deal. We always have a great time, never a bad experience. More

by Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so appreciative of your continued business, and we are delighted that Jackie could provide you with another positive experience and unbeatable deal! Your kind words mean so much to us, and we hope that you will continue to confide in Jackie and our team for your automotive needs in the future. Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

December 03, 2018

Thank you Morris! (: I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a More

by anonymous91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emil Iltchi
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first new car! We are thrilled that we had the opportunity to assist you with this special purchase, and it's great to hear that Morris and Emil ensured that it was such an enjoyable experience! It is a pleasure to hear of your satisfaction, and we are so glad we could get you into exactly the vehicle you were looking for. We hope you are enjoying it! Be sure to follow us on Facebook for future specials and updates! Regards, Ray Burke - General Manager

December 03, 2018

NEW CLA OFF THE LOT Fabulous customer service from Christian and really the whole MB family. So personable knowledgeable and helpful! You will not find better service. Th More

by benzbabe19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix
Dec 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind review! We are happy to hear that Christian and the team provided you with such great assistance throughout your recent buying experience, and we thank you for doing business with us at Walter's! Enjoy your new vehicle, and please let us know what more we could do for you in the future. Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

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