Walter's Mercedes-Benz of Riverside

Excellent and friendly service We originally planned on buying a Tesla because we wanted a vehicle with the latest available driver assist technology. However we thought we would te We originally planned on buying a Tesla because we wanted a vehicle with the latest available driver assist technology. However we thought we would test drive a Mercedes-Benz as well, and visited Walter's Mercedes-Benz of Riverside. Bryan Fitzpatrick took us on a test drive, and after driving a GLC and listening to Bryan's explanation of the superior technological features, we got sold on purchasing a 2019 GLC300-4matic in preference to a Tesla. Andrew Wagner very ably assisted us in choosing the options most suited to our needs, and wrote up our order for the GLC. Andrew also kept us updated constantly about the manufacture, shipment and arrival of our vehicle at the dealership, and very patiently explained to us about the features of the vehicle when we took delivery of it. Justin Campbell took care of the sales contract, and Raul Ayala helped with getting our GLC ready. We had great pleasure, excellent experience and complete satisfaction in dealing with all four of them. Everyone we dealt with at Walter's Mercedes-Benz are very knowledgeable about their jobs and their vehicles they sell. We will return to Walter's anytime we need another vehicle or service, and will recommend anyone to do business with Walter's Mercedes-Benz of Riverside. More

Knowledgeable and attentative Very pleased with the overall experience although not knowing much about cars but thanks to the guidance and knowledge of Eddy Elsayed through the who Very pleased with the overall experience although not knowing much about cars but thanks to the guidance and knowledge of Eddy Elsayed through the whole process it was an easy choice for the ideal vehicle for me. More

Exceptional!!! Hi Raul, Thanks for assisting us during our visit at Walter’s. The intension was to return a leasted car and get another brand for a change. But y Hi Raul, Thanks for assisting us during our visit at Walter’s. The intension was to return a leasted car and get another brand for a change. But you guys are easy to deal and work with. So I drove home another Benz. No regrets!!! Our family have always trusted MB. More

Painless lease Great process of returning and exchanging our lease with low miles. Stayed late in the evening on a weekend for us to go Over our options, look at the Great process of returning and exchanging our lease with low miles. Stayed late in the evening on a weekend for us to go Over our options, look at the current models, search the inventories, and within a day had the car for us to see from Long Beach Dock. Went home with a new model at a great price. Excellent service at this dealership for over a decade. Follow up texts and calls with Andrew and Raul to help set up the new vehicle much appreciated. We will continue to have our car serviced here and return for future vehicles. More

Excellent service Brandon Monaco, has always been our trusted advisor...we wish him all the blessings not only for the Holidays but all the time that he is with Walters Brandon Monaco, has always been our trusted advisor...we wish him all the blessings not only for the Holidays but all the time that he is with Walters.... More

Thorough and efficient Adam Garcia welcomed me, verified the service I was requesting, reviewed the last two services which was performed at another dealer (changed dealers Adam Garcia welcomed me, verified the service I was requesting, reviewed the last two services which was performed at another dealer (changed dealers because I moved), recommended services required and directed me to the Customer Lounge where I found nice seating, coffee and a muffin. Next, I received a message from the technician requesting additional service of two front tires, balancing and alignment on my Winnebago Navion which I was unable to approve via the message system but Adam contacted the technician for me. Service was completed to my satisfaction. I will return for the next service. Doug Speer More

Sales & Service, 4 cars over 39 years I couldn't be more satisfied with my recent purchase of a B class that i have leased for 3 years. No time was wasted in accomplishing the paperwork Bo I couldn't be more satisfied with my recent purchase of a B class that i have leased for 3 years. No time was wasted in accomplishing the paperwork Bob Murray had everything set up so the tasks flowed smoothly from one to the next. Everyone I spoke with was very knowledgable and totally professional. The same could be said for my three previous purchases. I also asked Alex Ramirez if he was familiar with a bluetooth telephone connection problem I was experiencing and he interrupted what he was doing and took care of my problem. More

Great Custimer Service Adam Garcia the service advisor and the whole team at Walter's helped my service needs on my Mercedes Sprinter.. the Customer Service is exceptional a Adam Garcia the service advisor and the whole team at Walter's helped my service needs on my Mercedes Sprinter.. the Customer Service is exceptional and the service wait times are outstanding.. keep up the good work. More

Great Help I was looking into getting a car for myself , being 18 with a car loan was already a hard thing for dealers to help me out. But at Walters, I was able I was looking into getting a car for myself , being 18 with a car loan was already a hard thing for dealers to help me out. But at Walters, I was able to leave with a brand new 2019 CLA250. With the help of mike, (mike sales) I got into my brand new car. He was able to help me get the car, and also made sure I was happy with my payments and interest. Very great guy and I would highly recommend going with him if anyone needs a car. More

I am delighted with Austin Schneider excellent service . From the moment I came in I didn't have to wait to be helped. They were already expecting me. Austin took care of the paperwork and the service was . From the moment I came in I didn't have to wait to be helped. They were already expecting me. Austin took care of the paperwork and the service was done promptly and well. They also washed my car: it looked like new! The prestige that comes with driving a Mercedes is priceless. I highly recommend Austin Schneider from Walter's Mercedes-Benz of Riverside. More