Walter's Mercedes-Benz of Riverside

Auxiliary Battery Malfunction repair CLS550, 2013 CODY BURT: Great service. I was misquoted on this part. I had researched and priced this battery, and got several answers regarding price and where th CODY BURT: Great service. I was misquoted on this part. I had researched and priced this battery, and got several answers regarding price and where this part is located in the vehicle. Cody got the correct price, and informed me where the part was located in the vehicle. He is very professional and would gladly do business with him again. Best service day ever! More

Easy, friendly, details covered Gordon made everything easy and trouble-free. He made sure I got the vehicle I wanted, drove it 25 miles to me and brought the paperwork to my wife & Gordon made everything easy and trouble-free. He made sure I got the vehicle I wanted, drove it 25 miles to me and brought the paperwork to my wife & I. We didn't have to do anything but describe what we wanted and sign papers. In our fast paced world this was a simple procedure, and now we have a new Sprinter. He knew what to do and handled everything without delay. Great job, Gordon! More

Excellent professional service My service technician, Cody Burt, was very efficient and professional in setting up my service and keeping me informed during the service process. Ser My service technician, Cody Burt, was very efficient and professional in setting up my service and keeping me informed during the service process. Service was completed on time without any issues. More

Great service Taking my car in for service was an awesome experience. I took it in for one recall problem and David Green advices me there were two more. David prof Taking my car in for service was an awesome experience. I took it in for one recall problem and David Green advices me there were two more. David professionalism was right on point. I was happy they accommodated with a rental car until the work on my car was completed. More

Outstanding service Cody Burt and Tyler Usary are the primary reason I always have my car serviced at Walter’s. They follow through and are exceptional to work with. Addi Cody Burt and Tyler Usary are the primary reason I always have my car serviced at Walter’s. They follow through and are exceptional to work with. Additionally, this is my sixth car from Walter’s and the service department can’t be beat. I continue to be a very satisfied customer. Well done! A special thanks to George too! More

I had a excellent first time experience at Walter’s. J R Rodriguez was very helpful and knowledgeable in what was needed and recommended for my 40,000 mile service. J R Rodriguez was very helpful in expl J R Rodriguez was very helpful and knowledgeable in what was needed and recommended for my 40,000 mile service. J R Rodriguez was very helpful in explaining what was entailed in a (A) and (B) service. More

David Greene is best! David Greene is professsional, has amazing follow up and follow through. He is genuine and transparent, you never feel in the dark while your car is David Greene is professsional, has amazing follow up and follow through. He is genuine and transparent, you never feel in the dark while your car is in service. The entire staff has great teamwork and are all willing to jump in assist. Feels like a family the minute you pull in. Thank you. More

Always on top of their game I toke my car in for an issue with the gas cap and Cody was so great, he got me right in, without an appointment and they figured out the problem in l I toke my car in for an issue with the gas cap and Cody was so great, he got me right in, without an appointment and they figured out the problem in less than an hour. Thank you so much, Cody!! More

AAA+ Customer Services and Great Team !!! I walked into Walter's Mercedes-Benz of Riverside and I was lucky enough to meet with Jaqueline Nasser. She was an exemptional sales person and a grea I walked into Walter's Mercedes-Benz of Riverside and I was lucky enough to meet with Jaqueline Nasser. She was an exemptional sales person and a great help, the new vehicle purchased at the dealer was a soft and easy transaction. I truthy recommend this dealer to anyone and specially look for Jaqueline. Best recommendation !!! Alejandro More

GREAT NEGOTIATION Good customer service to all the staff members . Great sales person under the name of Alin Cole. Alin Cole was very outgoing he approached us very Good customer service to all the staff members . Great sales person under the name of Alin Cole. Alin Cole was very outgoing he approached us very quickly and helped us right away on the vehicle I was searching for. He was determined to find me the right car with the color I wanted and the price I was looking for as well. Thank you for the great experience and thanks Alin for making this happen. More