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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,222 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,222 reviews

January 31, 2019

Accommodation Took our van into Walters for a scheduled maintenance. The gentleman who helped us was very professional and honest. Will be returning for future ma More

by Jessi60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Feb 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Jessi, It is a pleasure to hear that Adam provided you with transparent service and an overall positive experience. We appreciate your 5-star review and look forward to working with you again when you are ready for your next service. Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

January 30, 2019

Beautiful Cars and Phenomenal Customer Service Best experience I have had buying a car was today with Eddy Elsayed! Great customer service and extremely attentive and moved the deal quickly. The Ge More

by madams4pr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns, Ray Burke, Krystin Escobedo
Jan 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind review! We are overjoyed that Eddy and the team were able to provide you with your best and most efficient buying experience yet. It is a pleasure to hear of your satisfaction with your new vehicle, and we hope to see you again when the time comes for its first service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 30, 2019

Completely Amazing, As Always! This is the third car I’ve bought from Andrew and his assistant Raul! They’re the best!! They’ve been so helpful in finding the perfect car! They know More

by WendyWoodward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jan 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Wendy, Congratulations on your new Mercedes-Benz C300 Cabriolet! We appreciate your continued business, and we are thrilled that Andrew and Raul were able to ease your experience, accommodate your needs, and ultimately get you into your perfect vehicle. They will be honored to hear how confident you are in their efforts, and we are certain that they will continue to provide you with the same quality assistance in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 30, 2019

AMAZING RAUL AYALA AND ANDREW My loyalty to Walter Mercedes I bought my first Mercedes car thirty years ago from Mr Walter sr he was such a wonderful person he always treats peop More

by Ronerta36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick needs to be trained in people skills very rude., Ray Burke, Andrew Wagner, Andy Towns, Gene Russell
Jan 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

We are so appreciative of your loyalty to our dealership, and we are delighted to have had the opportunity to do business with you once again. We are overjoyed that Raul, Andrew, and the team provided you with another positive experience, and we hope to continue serving you for years to come. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 29, 2019

Trouble free I was helped in a timely manner and upon entering . Alex provided a loan car, Which I appreciated greatly. The repair was to my satilite radio connec More

by Venv13-otjah-boqsy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

We are overjoyed to hear of your satisfaction with your visit and pleased to have been able to get your issue taken care of! Please let us know if there is anything more we may help you with in the future, and be sure to follow us on Facebook for specials and updates. We hope to work with you again soon. Regards, Ray Burke - General Manager

January 29, 2019

Good costumer service 👍🏻 Dina its really good sales person !! no pressure she Will help you get exactly the car you really want !! That’s the way she make me feel like ... More

by M.Mejia21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Jan 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Dina this kind review! We are so glad that she could be of such great assistance to you. We hope you enjoy your new vehicle, and we hope that you think of our team again when the time comes for your first service! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 29, 2019

Consistently excellent! I have been returning to Walters for years and have never been disappointed. Primarily, I have been working with Brandon Monaco and I have found him t More

by Nurse Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Austin Schneider
Jan 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Betty, Thank you so much for your wonderful review! We are so appreciative of your confidence in our dealership, and we are thrilled to hear that Brandon consistently provides you with quality service you can rely on. We look forward to continuing to serve you in the future and can't wait to get you into your next vehicle! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 29, 2019

Walter's Mercedes Alex Ramirez has handled my recent appointments. My GPS wasn't showing traffic. He was able to isolate the problem and have it repaired. He has giv More

by Senior Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Loera, Cody Burt
Jan 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Sue, Thank you so much for taking the time to share your wonderful feedback! We are overjoyed that Alex and Joseph could be of such great assistance to you! We certainly to strive to keep our customers well-informed and ensure that we provide them with thorough answers to each of their concerns. Please don't hesitate to reach out if there is ever anything more we may assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 28, 2019

Great Experience ! I had such an amazing experience with Walters of Riverside. Rick Akigbe was so helpful and made the experience so great ! Would highly recommend him a More

by brittalvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Jan 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Britt, We are so pleased to hear that you had such a positive experience working with Rick on your recent purchase! We appreciate you taking the time to share this kind recommendation, and we are excited for you to enjoy your new vehicle! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 28, 2019

Great service! Austin schneider was my advisor and did an excellent job taking care of me! I will be coming back in the future for more service! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jan 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Lee, It's so great to hear that Austin took such good care of you during your recent visit! We appreciate your confidence and kind words, and we look forward to working with you again when the time comes for your next service! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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