Walter's Mercedes-Benz of Riverside

Austin Schneider is awesome! I’ve been to Walters of riverside twice now & I must say that Austin Schneider was great each time! He provided timely status updates and if he wasn’t I’ve been to Walters of riverside twice now & I must say that Austin Schneider was great each time! He provided timely status updates and if he wasn’t available when I called he made it a point to text me letting me know what time he would get back to me. Just an overall great customer experience! More

Always professional and knowledgeable staff Took my vehicle for service. They were able to address my problem and take care of it all within a day. The service I receive there is second to none. Took my vehicle for service. They were able to address my problem and take care of it all within a day. The service I receive there is second to none. More

First Class Dealership I would like to thank my wonderful sales agent over at Walters Mercedes which have sold my family and I more than 14 vehicles in the last 3 years. And I would like to thank my wonderful sales agent over at Walters Mercedes which have sold my family and I more than 14 vehicles in the last 3 years. Andrew Wagner is the man over there and he hit the ball out of the park every time. Thanks again Walters team. More

Quick and Excellent Service Made an appointment for maintenance with the service department at Walter’s . Brandon Monaco is my service advisor, who is very friendly, knowledgeabl Made an appointment for maintenance with the service department at Walter’s . Brandon Monaco is my service advisor, who is very friendly, knowledgeable, and helpful. Service was done in good quality, I got real-time updated from Brandon throughout the process. Really appreciate the good service provided. Will recommend to others for sure. More

Great Customer Service Alex Ramirez, Took the time to listen to our concerns, recommended what services should be done to help us stay within our budget. Followed up daily w Alex Ramirez, Took the time to listen to our concerns, recommended what services should be done to help us stay within our budget. Followed up daily with status of car, the one thing that relieved some of the stress, was being told that we could take the day to discuss among ourselves (my husband and I) what we could afford to get fixed right away and that we could give him an call, first thing the next morning to give approval on what to fix, and not worry about being pressured into making an immediate on the spot decision. More

Very organized and big inventory and best price I got the best sales service by explanation about the cars and got the best price with no loosing time to nogasiate to reach the best I really recom I got the best sales service by explanation about the cars and got the best price with no loosing time to nogasiate to reach the best I really recomend walters as i spent long time with ftetcher jones and now i am walters custmer More

Emergency help I hit a pothole and it ripped open my left front tire in Palm Springs on Friday night December 28. I changed the tire and put the "doughnut '' on the I hit a pothole and it ripped open my left front tire in Palm Springs on Friday night December 28. I changed the tire and put the "doughnut '' on the wheel. The MB dealer in Palm Springs did not offer service on Saturdays. Since I was going to LA Saturday anyway, I called Walter's MB of Riverside and they had the type and size tire I needed, and they advised to come in and they would take care of me. They were great. They replaced the tire and checked the rim to make sure it was okay. I was in and out in less than 90 minutes, and they washed and cleaned my car as well. I am grateful to Walter's for taking care of my emergency. More

Pleasant, no pressure atmosphere Simon was knowledgeable to the specific purpose of our purchase. He spent time going over options so we were able to make decisions He engaged us Simon was knowledgeable to the specific purpose of our purchase. He spent time going over options so we were able to make decisions He engaged us as a friend not a customer More

Amazing! Alin Cole along with the rest of Walter’s Mercedes team provided outstanding assistance in the putchase of my vehicle. They are an amazing organizati Alin Cole along with the rest of Walter’s Mercedes team provided outstanding assistance in the putchase of my vehicle. They are an amazing organization. This was the smoothest and most enjoyable car buying experience I have ever completed. Gary made my wife feel part of the family when We returned the next day to complete the deal. His customer service skills are unparalleled and downright amazing. Both of these gentlemen are what will keep me coming back to Walter’s if I’m ever in the market for a vehicle. Thank You! More

Excellent Service Gary Kunznan was my sales personnel. Gary made me feel like I was a part of the Walter’s Family. His expertise landed me in a vehicle that I have fall Gary Kunznan was my sales personnel. Gary made me feel like I was a part of the Walter’s Family. His expertise landed me in a vehicle that I have fallen in love with. He was very patient and a great sense of humor which I think is very important. I look forward to future purchases with Walter’s. More