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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,396 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,396 reviews

March 12, 2024

Eddy Elsayed made the transition from one leased veh into another, very easy. We did not spend all day or half a day..... completing paperwork, etc. He was very patient with my daughter during the test driv More

by SunnyM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Mar 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Sunny, We greatly appreciate you for leaving Eddy this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Eddy could provide you with top notch service. We are delighted to know that he was very patient with your daughter. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 12, 2024

Alex Ramirez provided a great service. Highly appreciated and performed his job in a professional manner. More

by henrythegrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Henry, We are grateful for you leaving Alex this flawless review! We are thrilled to hear that Alex took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he performed his job in a professional manner. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 11, 2024

Brandon Monaco Is the best I have been coming there for over 30 years. Brandon Monaco takes good care of my family and friends with his spot on professionalism and his Recommendations overall, With grea More

by toi.c.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
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Mar 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing outstanding and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Brandon's efforts could meet your satisfaction! We are thrilled to know that he is the best and professional. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 08, 2024

Great service as always! Will be returning for all future needs for my vehicle. Always a pleasure More

by Bk
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
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Mar 08, 2024 -

Walter's Mercedes-Benz of Riverside responded

BK, Thank you so much for leaving us this amazing review! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that it is always a pleasure. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 07, 2024

Good selection of used vehicles although prices are a bit high. Service is good but expensive. More

by gardnerjgg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
JC Rasilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

Hi John, Thank you for your purchase last week; we very much appreciate your business and hope you’re enjoying your GLB. I went to look up your phone number to give you a call but I see you have requested to not receive phone calls. I’d love a moment to speak to you about your experience and learn more about it. Could you please give me a call when you have time? Erwin Artacho General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

March 06, 2024

Lilliana Duran was a pleasure to work with here at Walters. From the time she introduced herself on the lot to my daughter and I she was engaging, informative, and conscientious of our needs and want More

by dharman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Walter's Mercedes-Benz of Riverside responded

David, We are grateful for you leaving Lilliana this stunning review and recommendation! We are honored to have had the opportunity to work with you and your daughter and we are glad that Lilliana could provide you both with 5-star service. We are pleased to know that she was engaging, informative and conscientious of your needs and wants. We hope to have the opportunity to work with you again in the future. We warmly congratulate you both on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 06, 2024

GREAT SAFF AT WALTER'S MERCEDES GOOD JOB JR EVERYTHING WAS FIX ON TIME KEE More

by MARCELINO P B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Walter's Mercedes-Benz of Riverside responded

Marcelino, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he got everything fixed on time. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 05, 2024

The entire staff at Walter’s Mercedes made it an exceptionally nice experience leasing our new Mercedes. Jon Klempner was especially patient and professional in our dealings. We will return to, and More

by cstratz
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Jon this terrific review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Jon could provide you with stellar service. We are happy to know that he was especially patient and professional. We look forward to working with you again in the future when the time comes. Congrats on your new Mercedes-Benz- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 04, 2024

Jonathan Hasshaw provided excellent service. He was very professional and he was concerned with the needs of the customer. More

by deloresj895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
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Mar 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

Delores, We are grateful for you leaving Jonathan this wonderful review! We are thrilled to hear that Jonathan took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very professional and concerns with your needs. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 04, 2024

Great service, Irvin Solis was really professional, over all a pleasant transaction, I recommend Walter's Mercedes-Benz Riverside. More

by aztecla1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irvin Solis
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Mar 05, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Irvin this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Irvin could provide you with top notch service. We are delighted to know that he was really professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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