Walter's Mercedes-Benz of Riverside

Excellent Customer Service. My husband and I had the best experience yet in buying our new 2019 S560 Sedan. Both the Sales manager Andrew Wagner and his Assistant Raul Ayala wer My husband and I had the best experience yet in buying our new 2019 S560 Sedan. Both the Sales manager Andrew Wagner and his Assistant Raul Ayala were superb. No harsh sales tactics. Just the bottom line. They made sure all incentives were applied to us giving us the lowest price. Mr. Wagner also brought his adorable baby daughter Holland in with him on his day off just to accommodate us. It was a pleasure doing business with Walters Mercedes-Benz Riverside, CA. More

JR is awesome! Always friendly and helpful! JR is my preferred service writer, he always patience even when he's busy. He's always willing to answers any questions Always friendly and helpful! JR is my preferred service writer, he always patience even when he's busy. He's always willing to answers any questions or concerns about the vehicle. Thank you JR. More

used car review I bought a used E320 for my son for when he can drive to High School In the mean time I will use it as a daily driver. I needed to know what real c I bought a used E320 for my son for when he can drive to High School In the mean time I will use it as a daily driver. I needed to know what real condition it was in. It was a bit more messed up than I thought, but the peace of mind that comes from knowing what is wrong and what to budget for is fae better than a local shop thinking that it might be this or that. I had the ABS brake module fixed and the brake lines flushed. Brandon kept me informed of what was happening and the estimated costs. He set me up with a loaner car so I could make my dental appointment the next day. When I had questions, he got on the phone to the technician to get an answer. Great service as always for this new addition to the family. My other car is a 560 SEL. More

Always great help Every time I come in I enjoy all the friendly staff and how I am treated. I continue to be amazed at the attention to detail and promptness of everyon Every time I come in I enjoy all the friendly staff and how I am treated. I continue to be amazed at the attention to detail and promptness of everyone. More

Outstanding Service I came in for a service, and Austin Schneider did a wonderful job helping me determine what my car needs done. He is very helpful, kind, and always go I came in for a service, and Austin Schneider did a wonderful job helping me determine what my car needs done. He is very helpful, kind, and always goes the extra mile to help. More

Replacement of driver air bag Made a reservation, requested a loaner. Dropped off vehicle at 10:10 am was called st 4:00 pm for vehicle pu. My car was clean and ready to go, Made a reservation, requested a loaner. Dropped off vehicle at 10:10 am was called st 4:00 pm for vehicle pu. My car was clean and ready to go, More

Beyond satisfied There is a reason I choose to drive almost 20 miles to have my Mercedes serviced by Walter’s Mercedes Benz. A combination of a reputable Dealership (W There is a reason I choose to drive almost 20 miles to have my Mercedes serviced by Walter’s Mercedes Benz. A combination of a reputable Dealership (Walter’s) and the service advisor JR Rodriguez and his expert team of technicians. They are the only ones I trust completely with my AMG. If you take as much pride in your Mercedes as I do with mine there is no comparable service department in the Inland Empire, Orange County and Los Angeles.. Not every Mercedes Benz is equal, and based on my experience Walter’s sets th bar. More

Great and Friendly I drive over 35 miles to get my cars serviced at Walter's Mercedes Benz because my service adviser David Greene is always friendly, professional and h I drive over 35 miles to get my cars serviced at Walter's Mercedes Benz because my service adviser David Greene is always friendly, professional and helpful. More

Awesome Service!! I love my new Mercedes!! Thank you Dina Backer and Andy Towns for making this an absolute amazing experience. Very attentive to my needs. Everyone t I love my new Mercedes!! Thank you Dina Backer and Andy Towns for making this an absolute amazing experience. Very attentive to my needs. Everyone that took part in my purchase were so gracious. They truly made me feel right at home. The whole experience was top notch!!! Thanks again!! More

In and Out. Eddy Elsayed - made life easier. Very concise, thorough and respectful of my time. Great experience. He’s an A+ man! Oh... and yes... I love my car. Eddy Elsayed - made life easier. Very concise, thorough and respectful of my time. Great experience. He’s an A+ man! Oh... and yes... I love my car. More