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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

May 16, 2019

Yearly Service When calling to schedule my appointment, Brandon Monaco, set me up with a time that was convenient for my schedule. Initially, he was going to provide More

by DMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 16, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful feedback. We are happy to hear that Brandon ensured that you were well accommodated and taken care of throughout the entirety of your visit. Providing seamless experiences is what we aim for, and we hope that you continue to confide in our dealership for each of your future automotive needs. Please don't hesitate to contact us if you have any further questions or concerns, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 15, 2019

Five Star Service! I was referred to Andrew Wagner at Walters Mercedes Benz of Riverside by a co-worker and the experience was excellent. Andrew and Raul are a great te More

by Liz Cortez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
May 15, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Liz, Thank you so much for taking the time to share this excellent review! We are so glad that you decided to do business us, and we are thrilled that Andrew and Raul could make your buying process so seamless- from start to finish. We hope you enjoy your new vehicle, and we look forward to continue serving you and each of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 14, 2019

Outstanding dealer They were very low-key there was no high pressure they showed us what we asked them and we're very pleasant they offer this coffee water the experienc More

by Nomolosg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
May 14, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so pleased that Christian was able to accommodate your preferences and needs, and ultimately provide you with your best car-buying experience yet. We thank you for working with us at Walter's Mercedes-Benz, and we hope to hear from you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 14, 2019

Sales He did a great job , he was friendly with the manner .He answered my questions and told me what do I need to know about my new car. More

by Suzaune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini
May 14, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your feedback, Suzaune! We are happy to hear that Eddy and Ari took good care of you throughout your buying process. Please feel free to give us a call if you have any further questions in the future, and be sure to follow us on Facebook and Instagram for specials and updates. We hope you enjoy your new vehicle! Regards, Ray Burke - General Manager

May 14, 2019

Respected my time Made my appointment at a time most convenient for me and gave me a ride home instead of having me wait in the show room. An indicator light was n More

by FryerChuck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
May 15, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are delighted to hear that our team took good care of you, and we are so pleased that we were able to get each of your automotive issues resolved. Please don't hesitate to let us know if there is anything more we may help you with in the future. It is our pleasure to assist you in any way possible. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 13, 2019

Excellent Initially, the long line was a nuisance, but once I was given service, I realize that it was because the service was very good. If you happen to get J More

by JosephRoyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are overjoyed that Joe earned your confidence, and that you found the quality of our service to be so exceptional. Your safety and satisfaction are what we aim for, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 13, 2019

Honest and great service I brought my sub here from out of town and let me just say I will try to have my vehicle serviced here from now on. They were honest and told me that More

by MikeMGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Mike, Thank you so much for your wonderful review! Providing thorough and transparent service is so important to us, and we are so pleased that our efforts have earned your confidence. It is our pleasure to assist you in any way possible, and we look forward to continuing to serve your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 13, 2019

Quick service Fair Price Walter's has always serviced our vehicles. We use our Sprinter Camper Van for last minute adventures. It's nice to know that we can take the Sprinter More

by EraSprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 14, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! We appreciate you confiding in our dealership for your service needs, and we are overjoyed that we could keep your Sprinter in excellent condition! We look forward to continuing to provide you with the same great deals and reliable service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 13, 2019

Very very helpful on all my questions very respectful Very very helpful and polite all work done very quickly and very respectful. Very knowledgeable about my car gave me some tips and gave me card if the More

by Paulethia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this positive feedback! We are so delighted that Joseph was able to resolve each of your concerns and automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you have any further questions in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 13, 2019

Recall David Greene was knowledgeable and informative regarding the recall on my ML 350. The repairs were completed and David delivered the vehicle in the More

by SnGClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 14, 2019 -

Walter's Mercedes-Benz of Riverside responded

We are happy to hear that David took good care of you and your vehicle, and that your service was completed with the detail and efficiency that was promised. We appreciate you sharing this 5-star review, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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