Walter's Mercedes-Benz of Riverside

Amazing Service I have been coming to Walter’s Mercedes-Benz Dealership for years, and Austin Schneider makes the place even better. He is honest, knowledgeable, and I have been coming to Walter’s Mercedes-Benz Dealership for years, and Austin Schneider makes the place even better. He is honest, knowledgeable, and patient. Also, getting seasonal greetings and birthday wishes from Dina Backer is always a delight. More

Sprinter Service I took my Sprinter in for a routine maintenance check, and Adam G. recommended I do an additional "screening" to make sure everything was running prop I took my Sprinter in for a routine maintenance check, and Adam G. recommended I do an additional "screening" to make sure everything was running properly for my upcoming trip. Thank you for all of your help! Will definitely come back. More

Outstanding! I went in to look at hybrids and met with Dina Backer. She was very patient, knowledgeable and provided an outstanding service! Will definitely recomm I went in to look at hybrids and met with Dina Backer. She was very patient, knowledgeable and provided an outstanding service! Will definitely recommend family and friends!! More

Great service during and after sales I leased a GLE350 from Dina Backer few months ago and till this day she still offers me a great service when needed. She’s always here to help, great I leased a GLE350 from Dina Backer few months ago and till this day she still offers me a great service when needed. She’s always here to help, great service during the sales and after. I’m a life customer and would def. refer everyone I know to her More

Excellent customer service Brandon is very knowledgeable and very helpful. He has handled my car needs since 2015. I would recommend him to anyone who needs their car serviced. Brandon is very knowledgeable and very helpful. He has handled my car needs since 2015. I would recommend him to anyone who needs their car serviced. This dealership is very clean and professional - they are a well organized dealership. More

Superior Customer Service and Support This dealer has a great team that all work together to ensure you're taken care of Andrew - Internet Sales Manager Raul - Specialist Justin - Fin This dealer has a great team that all work together to ensure you're taken care of Andrew - Internet Sales Manager Raul - Specialist Justin - Finance • Andrew provided me with upfront pricing and was beating other dealer’s offers straight out the gate. Other dealers wanted me to come in before covering any pricing but I liked Andrews’s transparent approach where I didn’t have to play games. • Raul was excellent in helping me with the features on the car I was looking at and even followed up to help trouble shoot when a feature didn’t active right away. • Justin in Finance was a pleasure to work with and you could see he was a master at his craft. • Everything was as promised when I came in, Andrew took the time to breakdown the numbers to ensure I fully understood all the details of the deal. Andrew & Raul both followed up after the deal was done to ensure I was happy and to answer any questions. More

Amazing Experience! I can’t speak highly enough of Raul and Andrew at Walter’s Mercedes of Riverside. The experience was amazing the moment I inquired on a vehicle. A per I can’t speak highly enough of Raul and Andrew at Walter’s Mercedes of Riverside. The experience was amazing the moment I inquired on a vehicle. A personalized video showcasing the vehicle was sent to me within hours, and an appointment made. I was very indecisive about what I wanted, but never felt rushed. Raul was so patient, pulling several cars for me to drive. Both salesmen were very knowledgeable about the vehicles, which helped me make my decision easier. I highly recommend this dealship! More

Love my CLA coupe John Shelley is an extremely helpful and friendly salesman he knew what I wanted and understood my budget and made me feel very well taken care of. Jo John Shelley is an extremely helpful and friendly salesman he knew what I wanted and understood my budget and made me feel very well taken care of. John is the ideal salesman honest and open would recommend him 100 times over. -Josh Casillas More

Needed scheduled service and eck bond estimate I had a tiny tear in my seat when l brought my car in for scheduled service. I asked Alex to send a pic to eck bond since l already filed a claim. He I had a tiny tear in my seat when l brought my car in for scheduled service. I asked Alex to send a pic to eck bond since l already filed a claim. He sent the pic in. And, took time to explain the process. He said eck bond may send a rep or, authorize them to do repair. He came to the waiting room to tell me eck bond was replacing the seat and that he would request the part to be ordered. He said he will call when the seat comes in. He also stated there was a recall that was done with the maintenance. Alex Rodriquez gave me outstanding customer service. More

Nice and easy I just got the first service on my new CLA. Cody was my agent and he made it super easy. Thanks so much, Cody. Great work I just got the first service on my new CLA. Cody was my agent and he made it super easy. Thanks so much, Cody. Great work More