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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

June 27, 2019

Excellent I love my car! In all my years of being a auto owner I’ve dealt with employees that have disappointed me or a pleasure to work with and Cody Burt, w More

by 1Asianmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this wonderful review! We are happy to hear that he was transparent and attentive, and that you found his service to be so exceptional. He will be so proud to have earned your loyalty, and we are certain that he will continue to take great care of you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2019

AWESOME CUSTOMER SERVICE. Awesome customer service. hustle free and no need to drive to the dealership! is not brainer Isaid Barragan has earned all my business, commercial and More

by plumbing2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing seamless experiences is exactly what we strive for, and we are proud that Isaid has earned your confidence and business. We hope you enjoy your new vehicle, and we thank you for choosing Walter's Mercedes-Benz for your automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2019

GREAT CUSTOMER SERVICE My experience at Walters Mercedes-Benz was one of the best dealerships I've ever been to. The staff was great and very polite as soon as I walked thro More

by MichealO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Walter's Mercedes-Benz of Riverside responded

Micheal, Thank you so much for your fantastic review! We are honored by your kind words and thrilled to know that Joseph provided you with the quality service that you so much deserve. Your safety and satisfaction are so important to us, and we look forward to continuing to offer you and your vehicle nothing short of the same 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 26, 2019

Service Mr. David Greene was very helpful with my vehicle problem.The service was excellent The overall experience was 100% satisfactory! i would go back to W More

by Manat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review. 100% satisfaction is exactly what we aim for, and we are thrilled to hear of your contentment with your recent service visit. We are proud to have earned your confidence and look forward to continue serving your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 23, 2019

Top Notch! Puchased my AMG almost 2 years ago and I still receive check in calls from Eddie! He is the man! Fist class dealership offering world class service! More

by DHowze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Jun 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this positive review! Your safety and satisfaction are our utmost priorities, and we are happy to hear that Eddie continues to ensure that both are maintained. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 19, 2019

Superb customer service Andrew Wagner & Raul Ayala make a great team. They helped me every step of the way & provided superb customer care & support-even after vehicle purcha More

by Harmony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jun 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are delighted to know that you were well taken care of, and we are proud that our team earned your kind recommendation. We appreciate the opportunity to do business with you, and we wish you the warmest congratulations on your new vehicle. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

June 19, 2019

Fantastic Service Mr. Burke and Eddy Sayeed are both first class all the way around. Their level of service deserves 10 Stars. Your questions or concerns are always han More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke
Jun 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Shelley, Thank you so much for your very kind review! First-class service is exactly what we aim for, and we are overjoyed that our efforts met your full satisfaction. If you have any further questions or concerns, please don't hesitate to give us a call. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 19, 2019

one of the best experiences I’ve had getting a new car My experience with Dina Backer was one of the easiest I have had getting a car. I would recommend her to everyone I know! She made sure the experience More

by STM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Jun 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so glad that we had the chance to do business with you, and we are thrilled that Dina could provide you with one of your best buying experiences yet. We congratulate you on your new vehicle and hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 19, 2019

EXCELLENT CUSTOMER SERVICE Peter Tecson level of service is superb and greatly appreciated. He is very knowledgeable and treated me with kindness and all my concerns were handle More

by Bennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson
Jun 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Bennie, Thank you so much for your wonderful review. It is always our goal to ensure that our customers' experiences are as positive as possible, and we are so delighted that you found our efforts to be successful. Warmest congratulations on your new vehicle. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 18, 2019

Always great service Scheduling was easy, drop off was easy, loaner vehicle was provided, service advisor JR Rodriguez always a pleasure to work with. Pick up was a breeze More

by ONotary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix
Jun 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star review! It is our goal to make our customer's experiences as seamless as possible, and we are happy to hear that your visit with JR was so hassle-free- from start to finish. Please let us know how he and the team may serve you again, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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