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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,336 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,336 reviews

January 31, 2024

Excellent service, as always, from this service department & JR Rodriguez. I will always return here for my service needs. More

by Lisa B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Walter's Mercedes-Benz of Riverside responded

Lisa, Thank you so much for leaving JR this incredible review! We are glad to hear that JR took amazing care of you and your automotive needs. We are happy to know that provided you with the service he always does every time you come here. We are honored by your continued business with us here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 31, 2024

Excellent service as usual ! ! JR was extremely helpful in immediately scheduling a appointment to rectify an engine light issue. The work was completed successfully and in a time More

by brandon clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Walter's Mercedes-Benz of Riverside responded

Brandon, We are grateful for you leaving JR this exceptional review! We are thrilled to hear that JR took excellent care of you and could get your automotive needs taken care of in a timely manner. We are pleased to know that he was extremely helpful to you. We appreciate your continued business with us here at Walter's Mercedes-Benz of Riverside. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2024

Fantastic service. Illy Aabid was my sales consultant and she made the process such a breeze , she was so kind and attentive to any questions i had. Definitely recomme More

by Orozco.erika19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hays, Illy Aabid
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Jan 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

Orozco, Thank you so much for leaving Illy this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Illy could provide you with A+ service. We are happy to know that she was so kind and attentive to any questions you had. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2024

I am an employee here and just wanted to show my appreciation for all they have done to go out of their ways above and beyond. More

by Travis Rhodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Salinas, Nick Hays
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January 29, 2024

Joseph Loera was once again a great service agent for us. We had a smell of gas around our C300, and the techs were able to find a small leak in a line to the fuel pump. Joseph determined that this issue was More

by Cody
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

Cody, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Joseph's efforts could meet your satisfaction! We are thrilled to know that he got your service covered under warranty. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2024

I came to shop around to compare the price but Armindo change my plan! He is very professional and respectful! Felomina is awesome!!! She is a good listener and compassionate. More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armindo Tenreiro
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Jan 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

TJ, Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Armindo's and Filomena's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were very professional, respectful and compassionate. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2024

Edwin Correa was a great salesman, he is very knowledgable and friendly to work with. Got a great deal on the car, will definitely go back for my future cars for my family and I. More

by John Hanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Illy Aabid, Omar Malek
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Jan 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

John, We are grateful for you leaving Edwin this wonderful review! We are honored to have the opportunity to work with you and we are glad that Edwin could provide you with 5-star service. We are pleased to know that he was very knowledgeable and friendly to work with. We look forward to working with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 26, 2024

Eddy Elsayed is amazing, This is my fourth car I have bought with him and he continues to wow me each time. I recommend Walters to everyone if you want a hassle free experience. More

by Shalajacksons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hays
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Jan 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Eddy this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Eddy could provide you with top notch service. We are delighted to know that he wows you each time and makes your car buying experience here at Walter's Mercedes-Benz of Riverside hassle free. We are honored by your continued business with us. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 25, 2024

Kelly Sandefur was not only pleasant, but was very helpful and knowledgeable in helping me with our service needs. More

by jrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Kelly this incredible review! We are glad to hear that Kelly took wonderful care of you and your automotive needs. We are happy to know that she was pleasant, very helpful and knowledgeable. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 24, 2024

This dealership is nice and clean. The staff provided excellent customer service. Irvin Solas was awesome; very attentive, helpful and polite. Overall great experience. More

by Shavonne Feagin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Irvin Solis
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Jan 24, 2024 -

Walter's Mercedes-Benz of Riverside responded

Shavonne, We greatly appreciate you for leaving Irvin this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Irvin could provide you with top notch service. We are delighted to know that he was awesome, very attentive, helpful and polite. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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