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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,396 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,396 reviews

March 19, 2024

Amazing car buying experience! Irvin Solis was the best! He was very patient and demonstrated exceptional customer service skills. From start to finish everything was beyond expect More

by Claudia.sanches2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Irvin Solis
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Mar 19, 2024 -

Walter's Mercedes-Benz of Riverside responded

Claudia, We are grateful for you leaving Irvin this flawless review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Irvin could provide you with 5-star service. We are pleased to know that he was patient and everything was beyond your expectations. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 19, 2024

Fast and professional. They knew exactly what to do. You won’t be disappointed with their services. More

by Wannipa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Walter's Mercedes-Benz of Riverside responded

Wannipa, Thank you so much for leaving us this terrific review and recommendation! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were fast and professional. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 17, 2024

I had a great experience buying my car with Illy Aabad as my sales consultant. She knew a great deal about the car I bought and truly went way out of her way to make it possible for me to buy the car of my d More

by pietrzak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Illy Aabid
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Mar 17, 2024 -

pietrzak responded

Thank you Illy!!

Mar 18, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Illy's efforts could meet your satisfaction and high recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that she went out of her way to make it possible to buy the car of your dreams. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 16, 2024

Christian was helpful in every way. He answered all my questions and made sure I was completely satisfied with my new vehicle. More

by sdaly44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Christian this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Christian could provide you with top notch service. We are delighted to know that he was helpful in every way. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 14, 2024

very clean place , +|~ refreshments friendly greeters ,knowkegeable employees have choices whether to have other transport besides a loaner car More

by diademcrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
person in-charge of sales dep( parts dept )
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Mar 14, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving us this stunning review! We are thrilled to hear that our team took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly and knowledgeable. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 14, 2024

Terri & I have been a very happy Walter's Mercedes customer for many years. As with any business it is the personnel who determines the level of service. We have been very pleased with the service More

by Jim Hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Walter's Mercedes-Benz of Riverside responded

Terri and Jim, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Mark's efforts could meet your satisfaction! We appreciate your continued business with us. We look forward to continue serving you both and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 14, 2024

Jonathan Hasshaw, ha hecho un excelente trabajo. Me siento muy agradecido por todas las fallas que corrigió en mi coche, lo dejó como nuevo. Lo recomiendo al 💯 More

by carlosatorres989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
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Mar 14, 2024 -

Walter's Mercedes-Benz of Riverside responded

Carlos, ¡Muchas gracias por dejarle a Jonathan esta excelente reseña y recomendación! Nos alegra saber que Jonathan cuidó de manera excelente de usted y de sus necesidades automotrices. Nos alegra saber que dejó su vehículo como nuevo. No dude en informarnos cómo podemos servirle más. Asegúrese de seguirnos en Facebook e Instagram para conocer ofertas especiales y actualizaciones. Saludos, Erwin Artacho - Gerente General

March 12, 2024

Great overall experience. Omar was easy to work with and the car has been great so far More

by josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hays, Omar Malek
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Mar 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Josh, Thank you so much for leaving Omar this fantastic review! We are so appreciative of the opportunity to work with you and we are glad that Omar could provide you with superb service. We are happy to know that he was easy to work with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 12, 2024

I would like to take the time out to thank Ashley for her great service. I appreciate everything that she did to help me to get into my new vehicle. And thank you also for helping me get in my car home you’ More

by kishamilo67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenard, Andy Towns
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Mar 12, 2024 -

kishamilo67 responded

I would recommend everyone to check out Walter Mercedes dealership in Riverside, California, and ask for Leonard and Ashley, and you will not regret it excellent service at its best

Mar 12, 2024 -

kishamilo67 responded

Thank you for excellent service

Mar 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Kisha, Providing phenomenal service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ashely's and Leonard's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that they did everything they could to help you get into your new car. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 12, 2024

I am always pleased with my experiences at Walter’s Mercedes-Benz of Riverside.The staff is exceptional and respectful. More

by Sajac50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! Providing a top-notch experience is always our goal here at Walter's Mercedes-Benz of Riverside, and we are glad that our efforts consistently meet your satisfaction. Please do not hesitate to give us a call if we may ever be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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